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Scopri cosa dicono le persone

Valutata 5 stelle su 5

My name is Memory Mtongwizo and i would sincerely extend my thanks to Eazy Heat Ltd. Their credibility and trust are commendable. I purchased New Glowwarm Boiler from them and I would like to extend m... Leggi di più

Valutata 5 stelle su 5

Most amazing service - sing your praises everywhere! We contacted Eazyheat a few years ago now and had our wonderful new boiler fitted! I thought the service then was 100%+ - then a few weeks ago we h... Leggi di più

Valutata 5 stelle su 5

Craig was supper efficient and fast. The installation was timely and everything went something. The price was also competitive, very impressed with the professionalism.

Valutata 5 stelle su 5

Excellent customer service from Craig at EazyHeat. My boiler was condemned and had to get a new boiler. craig offered various quotes and arranged next day installation. James who came to install boile... Leggi di più

Dettagli dell'azienda

  1. Servizio di installazione gas

Informazioni fornite da varie fonti esterne

The Eazy Heat team offers the most competitive rates on the market, from general plumbing to planning and the installation of full central heating systems you can rest assured your in safe hands.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

240 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(240)

42 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Eazyheat Excellent

Brody from Eazyheat was very friendly and helpful with regards helping me find the correct boiler I needed, and went through the whole process of how the works were going to be carried out.
He quoted me a very reasonable price for the boiler, and told me they could carry out the works within 48 hours.
He then put me through to Craig who arranged the engineer and date the works will be carried out.
The engineer was very polite and carried out the works very smoothly and within a day.
Eazyheat were very professional and would recommend to anybody.

20 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

24year old boiler died on me

After my 24year old boiler died on me, I called Craig on the Saturday morning and got a very competitive price for a new combi boiler on the Monday morning booked in for Wednesday supplied and fitted. Wednesday morning Darren the installer came and replaced the boiler and all the extra bits involved.cleaned up and got rid of the old boiler.
Couldn't be happier with the service and the boiler.
Will definitely recommend to everyone that is looking for a new boiler in the future.

16 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Eazyheat - Very genuine and solid with the best prices

Eazyheat contacted me and gave me a choice of the best current boilers at the best competitve prices.they listed everything that they were going to do and I found Craig Thomas a very genuine and helpful person,and his gas technichian installer was called Joe,and his work was of the highest standard and all done with a happy and very efficient manner, he took the highest pride in his work and did not leave until he was sure that everything worked properly and to his acceptance.I am very impressed with the finished article and with this company. and they are of the highest standard in every way I would recommend them without a hint of any doubts that they are the Best..George Banks, a very satisfied customer...from Redcar

11 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Best boiler Company

At first, I was hesitant to choose this company because it was cheaper than others, but I wanted to try it. I did not regret my choice. Two specialists finished the work on the same day, and they were so wonderful and kind that they did not take a break and left behind only the water tank because it was made of asbestos. I had only paid 100 pounds as a deposit, and the next day they called me and charged the rest of the amount over the phone. I thank them with all my heart.

8 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Brilliant company and service with very competitive prices

After my 20 year old combi died on me, I called Craig on the Friday afternoon and got a very competitive price for a new boiler with 12 years warranty, supplied and fitted.
Monday morning Joe the installer came and replaced the combi and all the extra bits involved.
Couldn't be happier with the service and the boiler.
Will definitely recommend to everyone that is looking for a new boiler in the future.

6 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Amazing

Honestly couldn’t have asked for a better experience. New boiler fitted in under 48hrs from enquiring. Craig was so helpful and made sure I had a boiler that met my needs. Fitting was quick, simple and no mess made. Just brilliant.

2 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Unbelievable company and staff.

What I really liked about this company was that once you filled in the form in on line.
1. Craig sent an email to say he'd received my enquiry of interest and would be sending some options and if I had any queries to get in touch.
2. The options where unbelievable, they went from cheap as chips to the sky's the limit, so gave options in my eyes to suit most people's budgets.
3. The options where wrote down in detail ,every option was numbered step by step what they would be doing and The materials you would be receiving e.g..boiler,magnetic filter.....and so on,
4. The most important one to me was there was no harrasing phone calls to see if you've decided to have a boiler fitted by them. They wait for you to get in touch with them, and craig was so friendly and easy to talk when I did get in touch I was so surprised how easy it was to set it all up to have one fitted.
5. Joe my fitter couldn't have been any friendlier put me at my ease,as a women on her own it can be daunting to let a stranger into your home, he was fantastic. Joe put me at ease and explained everything to me that I wasn't sure about, he was professional and a perfectionist, you could tell he takes pride in his work, he was meticulous in cleaning up after his work,explaining to me how the boiler works and how to use the timer.
I cannot fault this company or there staff, I would recommend this company to anyone, this is the third boiler I've had fitted in my life
and They beat hands down the other previous company's I've used on every level.
Thank you.

30 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

DOWN TO EARTH 100% pricing.

Bit of a sceptic at first as I found Eazy Heat online with a good deal on a new boiler, as my boiler of 15yrs+ decided to quit on me after Christmas.
Glad I did.. Happy with all the interaction / Conversation with this company (Craig) with organising a convenient time for my install.
Joe, who installed my new boiler, was 100% from start to finish, even found time to teach me how to use my new timer, even tho it was getting very late!!
Thankyou.
xxLISAxx

25 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

Real Customer Service

Craig was very friendly and helpful. When the boiler I chose was out of stock, he went overboard to source another one and arrange for it to be installed asap. Mark, the engineer, was also friendly and polite, he worked tidily & answered my questions. I would strongly recommend this company.

22 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

New boiler

Did quite a few quotes online and received a quote from Craig a gem in the company from start to finish no pressure sales just wanted to deliver the best service. Installed by Darren who took bride in his work clean and tidy answered any questions that needed answering. Pleasure doing business with you highly recommended

17 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

Professionals from start to finish

From start to finish the communication and professional attitude of Eazy heat was top notch. They are actually bothered about their products and service, leaving a neat job and clean area once completed. We cannot recommend them highly enough.
New boiler is working perfectly and our home is warmer than it has been in years.

18 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

New boiler

Well where do i start from the beginning when i contacted Craig he was very informative and honest no pressure at all ... i then contacted him 3 months later price was the most competitive out there to be honest i was a bit skepical as you get alot for the price but i went ahead anyway paid Small fee for booking and was booked in couple days later . Joe our installer of our new boiler brillant man so respectful friendly and answered any questions honestly;Joe has done a fantastic Job . I would recommend this company dont hesitate thank you Craig and Joe

17 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

Installation of conversion to combi boiler

I recently had conversion work done to remove my old system boiler for a combi boiler. The quote I received significantly beat any others I got online. I received excellent customer service and the quality of workmanship. I had some small teething issues which were no fault of theirs but they offered me video support to resolve the issue swiftly. The system has now been running for 4 days with out issue and I can confirm that my energy costs have been more than halved per day….

19 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellent

Very professional service throughout and at a great price. Very good communication, with detailed information.
Installer was first class

22 dicembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Cowboy company

Cowboy company. I got a quote on the internet but i couldnt get through to anyone for installation. I emailed and no replies, called Craig on his mobile number and noone answers ur calls nor do they call u back. I guess its a sign that i shouldnt get my boiler installation with them. Unreliable unprofessional people

19 dicembre 2022
Non scritta su invito
Logo di Eazy heat

Risposta di Eazy heat

Hi Savas,
Firstly let me apologise for falling short on your expectations, we always aim to deliver the best possible service to our customers, and do our best to go above and beyond. I do however feel that the title and star rating may be a little undeserving.
I'll try and explain why, You applied for a quote online and then requested a detailed quote via email on Sunday the 18th Dec.
We sent you out a detailed quote on that Sunday, to which you replied with some questions. We then replied again that same Sunday with answers to all your questions.
We then didn't hear back from you until Monday afternoon, where you responded asking if the installation could be completed on Christmas Eve.
Unfortunately, this email I didn't get a chance to reply to (Please accept my apologies).
To give you an understanding, Christmas week we saw the office process in excess of 400 calls daily and countless emails, it's always our busiest period.
When we get to this level of busy all the staff are trained to prioritise calls and emails accordingly, that prioritisation will always be as follows.
1st priority, Existing customers.
2nd priority, New business and emergency work.
3rd priority, New business.
As a new customer who hasn't paid any deposit or made an order we would have an obligation to prioritise our existing customers and emergency work, I'm sure you can understand this does not mean as a new customer you're not a priority, it just means we have an obligation to meet our existing customers needs first (They've already paid for a service to which we need to provide a high level of aftercare).
On the Tuesday the 20th I missed a call to my personal mobile, at around 2.30pm.
At the time I was on a call on the office line and I do apologise that I wasn't able to take the call. Had you had just a little more patients you would have received a call back that evening, However by the time we got around to replying to our messages we had already had notification of your review, some two hours after I missed your call.

We hope you were able to get your boiler issue resolved and again apologise we were unable to help you on this occasion.

From all the EazyHeat Team we wish you a very Merry Christmas.

Valutata 5 stelle su 5

Exceptional service service

Excellent service. Craig was very helpful and has vast knowledge of boilers. He was able to share al information on the types of boiler. He put my mind at rest as my boiler broke fown and needed a new boiler. This was a quick process. I only enquired on Monday and Wednesday the boiler was installed.
Thanks to Craig and Mark who completed the installation. Mark was very professional , friendly and helpful. He completed the job within agreed time. He cleared everything and cleaned. I am very grateful for all the work.
Well done easyheat. I would recommend you without even thinking.

14 dicembre 2022
Non scritta su invito

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