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Dyno-Rod - North West London Recensioni 

446
TrustScore 4.5 su 5

4,6

Edison Road, Unit 8 Watermill Business Centre, EN3 7XF Enfield, England, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I called this morning and spoke to a charming man who arranged an emergency call out for my two blocked sinks. Another friendly and helpful man arrived a couple of hours later and quickly unblocked bo... Leggi di più

Valutata 5 stelle su 5

I had a service carried out by one of the most professional,mannered and kind engineer in this company called Andren, he not only sort out the issue but fixed everything with knowledge and experience.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Gary was excellent . He communicated clearly, was very kind, clearly competent and efficient at the job giving us lots of knowledge about the issues we enquired about. Highly recommend and very gratef... Leggi di più

Valutata 5 stelle su 5

Came next day, very efficient service from George who managed in an hour what another plumber failed to do in four hours. If you have a blockage don’t call a plumber call a drainage expert.

L'azienda ha risposto


Dettagli dell'azienda

  1. Idraulico
  2. Servizio di drenaggio

Scritti dall'azienda

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Informazioni di contatto

  • Edison Road, Unit 8 Watermill Business Centre, EN3 7XF, Enfield, England, Regno Unito

  • 0208 003 0849

4,6

Eccellente

TrustScore 4.5 su 5

446 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(446)

8026 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great guy

Great guy . Phoned when be was on his way . Spent a long time doing a thorough job & took pictures to show me when finished. Fixed price and no surprises

11 ottobre 2024
Non scritta su invito
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Risposta di Dyno-Rod - North West London

We appreciate your kind words and are glad to hear you had a positive experience.

Valutata 5 stelle su 5

Really helpful and solved the blocked…

Really helpful and solved the blocked kitchen sink that had been a problem for several months. Friendly, professional and pleasant experience and good advice. Recommended!

10 ottobre 2024
Non scritta su invito
Logo di Dyno-Rod - North West London

Risposta di Dyno-Rod - North West London

We appreciate you taking the time to leave a review. We're glad to hear you a great experience.

Valutata 5 stelle su 5

Easy to book Charges explained Attended…

Easy to book Charges explained Attended very quickly and all resolved including advice on prevention

7 ottobre 2024
Non scritta su invito
Logo di Dyno-Rod - North West London

Risposta di Dyno-Rod - North West London

We appreciate you taking the time to leave a review. We're glad to hear you a great experience.

Valutata 5 stelle su 5

Great service

Great service. Ryan who attended the premises is a great guy. Talked through the problem and the solution. Was very helpful and efficient.

1 ottobre 2024
Non scritta su invito
Logo di Dyno-Rod - North West London

Risposta di Dyno-Rod - North West London

We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that you found Ryan to be polite, helpful, and efficient

Valutata 5 stelle su 5

Quick and efficient

Came quickly and they completed the job without disturbing me. This surprised me as I thought they would have to bring equipment through the flat, but they fixed it all outside. Pleasant man who came and solved my problem.

25 settembre 2024
Non scritta su invito
Logo di Dyno-Rod - North West London

Risposta di Dyno-Rod - North West London

We appreciate you taking the time to leave a review. We're glad to hear you a great experience.

Valutata 1 stelle su 5

I have had VERY bad service from…

I have had VERY bad service from Dynorod, having waited in twice for them to no avail. The first time Dynorod said someone will come between 8-1pm they arrived at 2.15 with faulty equipment. The 2nd time the time was between 1-6pm at 5.30 I rang after sometime on the phone they said they could not come due to faulty equipment again.

18 settembre 2024
Non scritta su invito
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Risposta di Dyno-Rod - North West London

Thank you for contacting us, I have requested more information to look at the job for you.

Valutata 5 stelle su 5

Absolutely recommendable

Called the Dyno Rod and had someone come over the same day. Very friendly, efficient and job solved. Very happy! Absolutely recommendable.

25 settembre 2024
Non scritta su invito
Logo di Dyno-Rod - North West London

Risposta di Dyno-Rod - North West London

We appreciate you taking the time to leave a review. We're glad to hear you a great experience.

Valutata 5 stelle su 5

Excellent service

Excellent service. Really helpful engineer, sorted out the problem immediately.

23 settembre 2024
Non scritta su invito
Logo di Dyno-Rod - North West London

Risposta di Dyno-Rod - North West London

We appreciate you taking the time to leave a review. We're glad to hear you a great experience.

Valutata 5 stelle su 5

Disability friendly badge to Dyno-Rod

I'm a carer for a disabled friend - she lives with physical but also severe mental health issues. She was in distress because her toilet was blocked and she felt she was to blame - she wasn't. I had bought several un-blocker solutions and equipment but to no avail. The problem wasn't at her side of the toilet. On this occasion I couldn't be with her when a plumber was there. I called Dyno-Rod to explain the situation and how she has difficulty dealing with people. The person I spoke to on the phone couldn't have done more and said that they would send someone over as soon as they could. He explained the cost clearly etc. The plumber who attended was brilliant with her. Absolutely Brilliant. He cleared up, leaving everything clean, sorted the issue and did so with great understanding given her health situation. He assured her it wasn't anything she had done. I could not be more happy with the service we got from Dyno-Rod and a massive thank you to the wonderful staff that we dealt with. Dyno-Rod get a disability friendly badge from us. Thank you once again! Chris

20 settembre 2024
Non scritta su invito
Valutata 4 stelle su 5

Engineer was great, customer experience could be improved further

Engineer was great. Polite, good communication, nice attitude, professional. Was really pleased to have someone like him coming round. Fixed the job (a blocked drain), gave helpful suggestions for how to maintain and then also had a look at a couple of other things. All in all excellent.

Happy to pay a bit more for someone like him and his level of professionalism.

Only area of customer experience improvement would be keeping me informed on his eta of arrival. Window was 1-6pm, and he arrived at 5pm. Would be good if there was an app that gave you a clearer indication of his likely eta. That would add a lot of value.

18 settembre 2024
Non scritta su invito
Logo di Dyno-Rod - North West London

Risposta di Dyno-Rod - North West London

Thank you for the constructive criticism regarding ETA's much appreciated and will look into. Glad the main experience went well.
Thanks
Claire

Valutata 5 stelle su 5

I always use dyno rode .

I always use dyno rode .
The technician are well equipped and trained .
And recommend all my family friends to try dyno rode first rather waste money on others.

10 settembre 2024
Non scritta su invito
Logo di Dyno-Rod - North West London

Risposta di Dyno-Rod - North West London

We are thrilled to hear about your positive experience. It is rewarding to know that our team's prompt service, friendly demeanour, and expert advice were valuable to you. We strive to provide exceptional service and are delighted that you found it helpful in saving you both money and stress.

Valutata 1 stelle su 5

Technician arrived on time and…

Technician arrived on time and undertook a drain survey…I’ve had a problem with rats entering the house. He was reassuring, efficient and helpful. Whilst I need follow up work to be done I was really plsd with what he did and the solutions he offered.
Sadly the follow up appt hasnt been the same and I have been let down by the co twice.... And their lack of communication has been frustrating
Despite saying on 20 sept they would look into this...they have done nothing (10 Oct)...And have ignored my complaint.

10 settembre 2024
Non scritta su invito
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Risposta di Dyno-Rod - North West London

Hi

I have requested some more information to be able to look into your file and work out a solution for you.

Valutata 5 stelle su 5

Great service

Great service. Turned up promptly and the man was very polite and helpful

6 settembre 2024
Non scritta su invito
Logo di Dyno-Rod - North West London

Risposta di Dyno-Rod - North West London

We appreciate your kind words and are glad to hear you had a positive experience.

Valutata 5 stelle su 5

Great service every time!

Quick and easy to book. Had my issue solved within a matter of hours. Always super friendly and helpful. Would recommend. 👍🏻

30 agosto 2024
Non scritta su invito
Logo di Dyno-Rod - North West London

Risposta di Dyno-Rod - North West London

We appreciate you taking the time to leave a review. We're glad to hear you found our service fast, effective, and helpful.

Valutata 5 stelle su 5

This was a very smooth experience

This was a very smooth experience. I was able to book a next-day appointment in the evening to have a blocked pipe cleared out. The job was completed swiftly and Ryan was friendly and professional. Thank you!

29 agosto 2024
Non scritta su invito
Logo di Dyno-Rod - North West London

Risposta di Dyno-Rod - North West London

Thank you for your kind words and for taking the time to share your experience. We are thrilled to hear that you had a positive experience from start to finish with Ryan.

Valutata 5 stelle su 5

A great service!

Such an efficient service and very customer-friendly. Plus very effective !

23 agosto 2024
Non scritta su invito
Logo di Dyno-Rod - North West London

Risposta di Dyno-Rod - North West London

We appreciate your kind words and are glad to hear you had a positive efficient experience.

Valutata 5 stelle su 5

Blocked toilet

Easy to book only online. Appointment made In a Saturday for next working day, Monday. Connor called to say he would be arriving within 30mins which he did. The toilet only needed a quick plunge and the problem was sorted. Connor then checked that the toilet flushed properly which it did. A bit pricey for what it was but I knew that before they came. I would still recommend for good customer service.

19 agosto 2024
Non scritta su invito
Logo di Dyno-Rod - North West London

Risposta di Dyno-Rod - North West London

We appreciate you taking the time to leave a review. We're glad to hear you found our service fast, effective.

Valutata 5 stelle su 5

Very satisfied

Came very quickly, excellent, friendly and helpful guy, seems to have sorted out my problem and it’s backed by a 90 day guarantee too. Very satisfied.

15 agosto 2024
Non scritta su invito
Logo di Dyno-Rod - North West London

Risposta di Dyno-Rod - North West London

We appreciate you taking the time to share your positive experience. We're glad to hear that the engineer arrived promptly and provided clear explanations throughout the service. We strive to ensure our customers receive quality service.

Valutata 5 stelle su 5

Late Sunday night callout

Engineer Luke was sent by Dyno Rod for a late Sunday night call out for a blocked drain/toilet. Luke did such an amazing job, he went above and beyond to complete the job so that we have no continued problems. He continuously kept us in the loop about the process and what went wrong and how he’s fixing the issue. He did the job with a smile on his face and with such energy even though it was nearly midnight. He was extremely helpful and completed the job thoroughly. Cannot recommend him enough. He saved the day. Thank you Luke.

11 agosto 2024
Non scritta su invito
Logo di Dyno-Rod - North West London

Risposta di Dyno-Rod - North West London

We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that you found Luke to be polite, friendly, and efficient. We strive to provide excellent service, and we're glad that Luke was able to resolve the blockage effectively, even it was late. Thank you for your recommendation.

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