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Valutata 5 stelle su 5

Company takes care to wrap their packages very well. Postman dropped my box of books, but they were so well packaged it was not a problem. plenty of bubble wrap to protect them, unlike amazon who just... Leggi di più

Valutata 5 stelle su 5

Dungeonland have been absolutely great for years - the only place you need in the UK for TTRPG stuff. Quick delivery, well packaged.

Valutata 5 stelle su 5

Arrived quickly and packed brilliantly, with a nice discount for some very minor damage that I certainly wouldn't have noticed in any other store, or cared about anyway. The free digital copies were a... Leggi di più

Valutata 5 stelle su 5

I ordered a book from Dungeonland that arrived well packaged and the book itself was sealed with shrink wrap. Unfortunately the book had some damage; pages had torn corners and many of the pages were... Leggi di più

Dettagli dell'azienda

  1. Fornitore di servizi di giochi al computer
  2. Libreria
  3. Negozio di giochi da tavolo

Scritti dall'azienda

Dungeonland is a Blackpool, UK, based specialist retailer of tabletop roleplaying games, dice, and miniatures. We have physical premises available to visit and around 6,000 different products available.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

782 recensioni

5 stelle
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(782)

70 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Consistently excellent

This is consistently one of the best places to order tabletop rpgs from in the UK. Always excellent customer service, and (shocker!) they make sure to package your books so that they won't be demolished in transit. I always check here first when I'm looking to buy a roleplaying game.

15 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent Service

The team at Dungeonland are fantastic! They are really helpful and provide an excellent service.
They went above and beyond helping me with my order. My items arrived quickly and were well packaged and in perfect condition.

9 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

5 purchases, all well packaged, priced well, on time!

A Fantastic, reliable and helpful place to shop. The prices beat most other online stores, with added bonus of Dungeonland being part of Bits and mortar, meaning very affordable prices with an added pdf of the RPG you have purchased (as long as the ttrpg company is part of Bits and mortar)
Postage is fast, the product well packaged,
The company replies almost immediately to any messages.
I myself forgot to click for the free pdf of Cyberpunk edgerunner, an email later it was sorted, pdf added to my account!
I've bought about 5 products from Dungeonland and it's now my trusted store and place to go.
Keep up the good work!

6 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Having never tried Dungeonland…

Having never tried Dungeonland previously, my expectations were uncertain. I'm pleased to say that my online shopping experience was excellent. The price was reasonable, communication was detailed, the delivery was swift, and the product was securely packaged.In conclusion, I wholeheartedly recommend Dungeonland and look forward to shopping with them again.

20 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great Rpg Shop

Excellent range of stock, had exactly what I needed. Fast (despite Christmas and New Year) and well packaged. Will definitely use again.

29 dicembre 2025
Valutata 5 stelle su 5

Dungeonland - Best in the UK

Dungeonland are probably the best place in the country for roleplaying games. Really friendly and kind staff who have fostered a great community on their Discord server as well. Pity I live so far away!

5 gennaio 2026
Valutata 5 stelle su 5

A1 Customer servicve

customer service was second to none, from point of order to delivery was excellent and the product was well packaged and arrived in perfect condition

30 dicembre 2025
Valutata 5 stelle su 5

Genuinely the best for TTRPGs

Genuinely the best for TTRPGs. Don't use the big guys, shop local and get proper service. I still got my books super quickly, delivered carefully, pdfs in my inbox the same day, zero complaints!

30 dicembre 2025
Valutata 5 stelle su 5

Easily my favourite and most trusted…

Easily my favourite and most trusted source for TTRPGs in the UK. Absolutely phenomenal stock, fantastic and timely shipping, and unparalleled customer service and consideration. Truly go above and beyond wherever they can, and typically at a better price than elsewhere. Add the rewards system, postage options, and simple and easy supply of PDFs wherever possible, and there's really nowhere better you can go.

31 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Poor customer service.

The business offers 24 hour delivery. Unfortunately due to volume of orders they were not able to fulfil this. Fair enough, everyone gets busy at this time of year - but then refused to process a refund for five days after I contacted to cancel. They spent more time arguing with me about issuing the refund than it would have taken to issue the refund which is just mindboggling. It takes moments to issue a refund and I probably would have used them again; as it is now, not a chance. I cannot recommend this shop due to this poor experience.

30 dicembre 2025
Non scritta su invito
Logo di Dungeonland

Risposta di Dungeonland

We offer a 24 hour Parcelforce courier service, not a 24 hour delivery. Our checkout advised you delivery within five days. It was Christmas week, and we had backlogs of well over a hundred orders. You asked to cancel, and we said no problem, and informed you that we process all orders in the date and time order they come in and it would be two days before we got to your order. At that point, you started to threaten us with legal action. Which was bizarre. You had no understanding it was Christmas and we had backlogs, and no understanding that there were many customers waiting to be dealt with before yourself, customers that had placed their orders days before you had. In the end you jumped the queue, and we gave you a same day refund. And you still complained. I appreciate a refund can be processed in five minutes, but what you didn't appreciate is that all the customers before you could also probably have their orders processed in five minutes each, but they were waiting patiently, in the queue. You wouldn't queue, insisting we do everything immediately for you, and that was the real problem.

Valutata 5 stelle su 5

Asked many questions and they were happy to answer

Asked many many questions and was answered with an apology because it was their busiest time (Black Friday week), was even invited to the shop for a chat to discuss which game would suit.
Ended up buying a system from them and it was swiftly dispatched and arrived in days.

Will be using again and taking a trip to visit them.
10/10 for customer service.

20 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Speedy shipping

Great service received from Dungeonland. My first purchase with them and it was extremely good. I ordered a couple of figures on a Tuesday and they arrived by Thursday. Speedy shipping and delivery. Would purchase from them again.

18 dicembre 2025
Non scritta su invito

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