Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Purchased some body mists and the pump was faulty. I contacted customer services and Katie was very quick to replace the whole bottle of mist which I was not expecting! Great communication and custome... Leggi di più

Valutata 5 stelle su 5

I have recently purchased a trio pack of shimmering coloured lip colours. All three colours are really wearable and leave lips feeling soft. They also contain peppermint oil which makes them feel real... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The pawpaw ointment is an absolute godsend. I had a sore on the corner of my lip, i put abit of the ointment on it and it cleared up within a day or two, i also use it as lipbalm and on my cuticles. I... Leggi di più

Valutata 5 stelle su 5

I bought a tube of pure paw paw blackcurrant flavour lip balm and I need to tell you I have had a very painful mouth .this stuff is fabulous my skin is already starting to heal . I had bought so many... Leggi di più

Dettagli dell'azienda

  1. Fornitore di prodotti di bellezza

Scritti dall'azienda

Dr.PAWPAW create multi-tasking beauty products for the whole family to use. With sustainability at its heart, all products are vegan, created with sustainable and natural ingredients and housed in eco-conscious packaging. Dr.PAWPAW is proud to donate a % of sales to multiple charities. When you shop with us you are doing good for the planet, doing good for charity and doing good for the future - now that’s something you can really feel good about!


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

263 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(263)

56 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent customer service

I recently contacted the company because I accidentally subscribed to a product and couldn't work out how to cancel it, not only did they deal with it quickly and efficiently they also gave me a discount for my next purchase. I love the products I've tried so far and will definitely be using the discount to try some more.

2 ottobre 2023
Valutata 5 stelle su 5

Amazing customer service,impressed at…

Amazing customer service,impressed at such a quick response and my issue was instantly resolved.Only just started using the products but so far I am very impressed.If only all companies could offer such great service.

29 settembre 2023
Non scritta su invito
Valutata 2 stelle su 5

Not a very good product

I purchased the Dr PAWPAW 7 IN 1 hair treatment spray. It's more of a cream so needs shaking really well to get it to come out of the nozzle. Despite doing this before every use the nozzle just clogs up and I could get nothing out after a couple of sprays. I also found it left my hair quite lank. Very disappointing considering it's an expensive product.

18 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

I was given a lip balm by a friend for…

I was given a lip balm by a friend for my birthday and I put some on as it did so it also started coming out of the bottom as wasn’t properly sealed. The one application of product was lovely. The customer service was amazing, I emailed and with in the hour, Sarah emailed back asking for more information. I got back to her and she is sending me out a replacement. Great customer service.

6 settembre 2023
Non scritta su invito
Valutata 4 stelle su 5

Pleasant to wear

I have been using it for years. The tint is the right amount to wear alone or add on top of a matt lipstick. It feels light, comfortable, not sticky, and no need to constantly replenish.

24 agosto 2023
Valutata 2 stelle su 5

Confused

I tried to order and it said 20% off and free delivery but I went to pay and the hair product final price went from £13:50 to £16:20 - it didn't explain why or give me the option to put in the 20% code.

24 agosto 2023
Non scritta su invito
Logo di Dr.PAWPAW

Risposta di Dr.PAWPAW

Hi Lettie,
Many thanks for taking the time to leave a review, but I'm sorry you didn't have a positive experience when you placed your order. Would you be able to contact us at info@drpawpaw.com with your order number if possible, and we can have a look into it. If you didn't place your order, please still contact us and we will see how we can fix this for you.
Best wishes
Cass
Customer Service Team

Valutata 5 stelle su 5

I just wanted to say what wonderful…

I just wanted to say what wonderful service I received from Sarah at Dr PawPaw. A pump on the product I bought wasn’t working properly, so emailed for them for advice. They replied very promptly and in the end arranged to send me out a new pump. Great service, very fast, efficient and so friendly. I love the products and the service.

22 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Customer service 10/10

Customer service 10/10
One of my products nozzles stopped working so I sent an email, they sent me a bigger version and less than 12 hours after sending them my address I had a new bottle in my hands

2 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Sarah was able to answer my enquiry…

Sarah was able to answer my enquiry regarding an outstanding order quickly and efficiently. That is valuable. She was professional with her response and it was welcoming to feel I could return to her for further information.

20 luglio 2023
Non scritta su invito

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