Absolutely appalling customer service. I was upsold an upgraded car, which I paid for - only to find out during one of the hottest heatwave weekends of the year, the A/C was broken. I contacted immedi... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Absolutely appalling customer service. I was upsold an upgraded car, which I paid for - only to find out during one of the hottest heatwave weekends of the year, the A/C was broken. I contacted immedi... Leggi di più
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Fantastic service from start to finish. Pickup was easy and swift, everything clearly explained and handled efficiently. Koby always greets with a smile and a genuinely friendly welcome, and the team... Leggi di più
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Great experience (again) at Drivalia Fulham Broadway. Staff couldn't have been friendlier or more helpful and the car was exactly what we needed, ran perfectly and an easy, quick drop off too.
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I hired my vehicle for a month from Drivilia at Fulham Broadway and from the moment I picked it up until I dropped it off the experience was amazing. I had a Renault Clio hybrid vehicle- almost brand... Leggi di più
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Scritti dall'azienda
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Fulham Broadway, Shopping Centre, SW6 1BY, London, England, Regno Unito
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Couldn’t recommend Drivalia Fulham enough! Always excellent service! Reliable and excellent customer service from booking to handing over the keys… big thanks to George and Kobi

Risposta di Drivalia UK - FULHAM
Really great service. Kobby helped me, he’s great and made the whole process easy.

Risposta di Drivalia UK - FULHAM
Fantastic service from start to finish. Pickup was easy and swift, everything clearly explained and handled efficiently. Koby always greets with a smile and a genuinely friendly welcome, and the team helps with everything they can to make the whole rental process as seamless and stress‑free as possible. Highly recommend Drivalia Fulham, with special thanks to Koby!

Risposta di Drivalia UK - FULHAM
I have been using Drivalia for over a year now, specifically the Fulham Broadway branch for close to a year now. I have dealt with Koby at every instance and he is an absolute superstar, he makes the difference.

Risposta di Drivalia UK - FULHAM
Koby experience 10/10, easy and quick. Would definitely use again

Risposta di Drivalia UK - FULHAM
The service was very quick and efficient - Koby the guy who I dealt with was very helpful

Risposta di Drivalia UK - FULHAM
Koby was great, service and car was all trouble free. 👍

Risposta di Drivalia UK - FULHAM
Great service at Fulham branch. Cobby. was lovely 👍.

Risposta di Drivalia UK - FULHAM
I hired my vehicle for a month from Drivilia at Fulham Broadway and from the moment I picked it up until I dropped it off the experience was amazing. I had a Renault Clio hybrid vehicle- almost brand new. I did have a few glitches with the computer - rear view camera not turning off when in drive & wing mirrors nor opening out after I stopped one time - but these were minor issues and easily sorted out. Many many thanks to the wonderful staff (particularly George & Nathan), who made my dealings with Drivilia so enjoyable. Nathan even drove me and my luggage home after I dropped the car off. I couldn't be happier with the service. Will definitely use them again. Thank you so much guys. Happy New Year!

Risposta di Drivalia UK - FULHAM
Me gustaría que sepan los usuarios de alquiler de coches que Drivalia me ha cobrado 155 libras por que consideran que tienen que limpiar el interior de un coche que he alquilado recientemente. Sinceramente, me parece un robo. Además, como cogen tu tarjeta en depósito, luego te hacen el cargo y ve luego a reclamar.

Risposta di Drivalia UK - FULHAM
Customer service is terrible. We arrived at the pick up location and the vehicle we requested was not there. Meaning we couldn’t use the vehicle as intended. There was no communication about the change in vehicle prior us to collecting it

Risposta di Drivalia UK - FULHAM
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