Drivalia UK - BRISTOL AIRPORT Recensioni 

216
•
TrustScore 3.5 su 5

3,5

Bristol Airport A38 Roundabout, Bristol, BS40 9UU BRISTOL, ENGLAND, GB

•

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

It’s a great car hire place and the pre registration really speeds things up - we upgraded as realised we needed a bit more space and the team were able to offer me a great car at a really good a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Extremely good customer service. I had an emergency flight to catch which takes off at 6am and have to be at the airport by 2am. I called the branch and they were really helpful to help me drop the ca... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

**AVOID!!!** Added hidden fee after booking for early flight key drop off (£45!!). £1500 deposit held for 28 days AFTER returning car, be careful if using a debit card! On pick up, Baby sick on rear s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Thank you once again to Drivalia Bristol for providing me with a Clio automatic for the last 47 day's. Always an excellent service together with very pleasant staff to deal with. See you next month... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia di noleggio auto

Informazioni su Drivalia UK - BRISTOL AIRPORT

Scritti dall'azienda

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Informazioni di contatto

  • Bristol Airport A38 Roundabout, Bristol, BS40 9UU, BRISTOL, ENGLAND, Regno Unito

  • 01275 402 150

3,5

Nella media

TrustScore 3.5 su 5

216 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 97% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,5

Tutte le recensioni

(216)

4992 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Extremely good customer service

Extremely good customer service. I had an emergency flight to catch which takes off at 6am and have to be at the airport by 2am. I called the branch and they were really helpful to help me drop the car back out of hours.

1 ottobre 2026
Non scritta su invito
Logo di Drivalia UK - BRISTOL AIRPORT

Risposta di Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valutata 5 stelle su 5

Professional and fast service

Professional and fast service. Thank you

20 settembre 2026
Non scritta su invito
Logo di Drivalia UK - BRISTOL AIRPORT

Risposta di Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valutata 5 stelle su 5

Marco at Bristol Airport branch…

Marco at Bristol Airport branch provided excellent assistance when dropping car back off

1 ottobre 2026
Non scritta su invito
Logo di Drivalia UK - BRISTOL AIRPORT

Risposta di Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valutata 4 stelle su 5

Affordable price

Affordable price, short walk from terminal and friendly staff.

23 settembre 2026
Non scritta su invito
Logo di Drivalia UK - BRISTOL AIRPORT

Risposta di Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valutata 5 stelle su 5

Drivalia car rent made a realy good…

Drivalia car rent made a realy good impression! Professional and very helpful team. I would recommend Drivalia. Thanks to Lida and co workers!
Jan Gerrit

20 settembre 2026
Non scritta su invito
Logo di Drivalia UK - BRISTOL AIRPORT

Risposta di Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valutata 5 stelle su 5

Decent prices and only 8-10 minutes…

Decent prices and only 8-10 minutes walk from terminal. Read the T&C and you will be fine.

12 settembre 2026
Non scritta su invito
Logo di Drivalia UK - BRISTOL AIRPORT

Risposta di Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valutata 4 stelle su 5

Does what it says on the tin.

It’s a great car hire place and the pre registration really speeds things up - we upgraded as realised we needed a bit more space and the team were able to offer me a great car at a really good additional rate.

My ONLY small negative is that there is not a guaranteed shuttle service, it’s a super short walk away but when traveling with a baby this is challenging… With that said the guys on the phone made a plan for me!
(Traveling alone to visit elderly family)

Thanks to the Bristol team!

18 settembre 2026
Non scritta su invito
Logo di Drivalia UK - BRISTOL AIRPORT

Risposta di Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valutata 5 stelle su 5

Nice experience

Nice experience. I will visit again soon

9 settembre 2026
Non scritta su invito
Logo di Drivalia UK - BRISTOL AIRPORT

Risposta di Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valutata 5 stelle su 5

Thank you once again to Drivalia…

Thank you once again to Drivalia Bristol for providing me with a Clio automatic for the last 47 day's.
Always an excellent service together with very pleasant staff to deal with.
See you next month for another hire.
Jayne

7 settembre 2026
Non scritta su invito
Logo di Drivalia UK - BRISTOL AIRPORT

Risposta di Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valutata 5 stelle su 5

Really great service for a very…

Really great service for a very affordable price👍🏼

28 agosto 2026
Non scritta su invito
Logo di Drivalia UK - BRISTOL AIRPORT

Risposta di Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valutata 1 stelle su 5

Not so low cost and disgusting car

This company advertises the self as low cost, they charges us an additional 100£ to add my husband, then we're unhappy I took out a 3rd party insurance and tried to charge us 12£ a day and then the check in man told me because of that they took a £2000 deposit which would take 21 days to be returned. The car he gave us was dirty and all scratched up. Awful experience

9 agosto 2026
Non scritta su invito
Logo di Drivalia UK - BRISTOL AIRPORT

Risposta di Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Valutata 5 stelle su 5

Great Experience

Bristol branch was easy to access from airport. Staff were extremely efficient and very helpful. Couldn’t fault the car. Great experience.

14 agosto 2026
Non scritta su invito
Logo di Drivalia UK - BRISTOL AIRPORT

Risposta di Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valutata 5 stelle su 5

The italian guy is so kind

The italian guy is so kind , 10 stars to Drivalia Bristol!

14 agosto 2026
Non scritta su invito
Logo di Drivalia UK - BRISTOL AIRPORT

Risposta di Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valutata 5 stelle su 5

This was our second time using Drivalia…

This was our second time using Drivalia and it was just as good the second time. Great prices and absolutely superior customer service. All the employees were very friendly and helpful.

4 agosto 2026
Non scritta su invito
Logo di Drivalia UK - BRISTOL AIRPORT

Risposta di Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valutata 5 stelle su 5

We hired a Toyota Aygo for 7 weeks from…

We hired a Toyota Aygo for 7 weeks from the Bristol airport branch. The service we received was first class and a big thank you to Mila who checked the car back into the depot with a big smile and kind words. We will definitely use Drivalia again.

4 agosto 2026
Non scritta su invito
Logo di Drivalia UK - BRISTOL AIRPORT

Risposta di Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valutata 1 stelle su 5

If I could give zero I would

If I could give zero I would. Arrived after a delayed flight and having no luggage I went straight to the on airport agent but they had given the car I had booked and paid for to someone else as I was late! All this despite putting the flight number so they could track it being late. Very upsetting and meant I missed a wedding as I then had to wait for a taxi.

30 luglio 2026
Non scritta su invito
Logo di Drivalia UK - BRISTOL AIRPORT

Risposta di Drivalia UK - BRISTOL AIRPORT

Dear Customer,

Thank you for reaching out and sharing your experience. We sincerely apologise that our service did not meet your expectations on this occasion; we truly understand how frustrating travel delays can be.

To ensure we can manage vehicle availability for all our customers, we adhere to the following policy:
Grace Period: We hold bookings for a maximum of 2 hours during branch opening hours. If you are going to be late, we ask that you notify the branch of your estimated arrival time.
Vehicle Hold: We can only hold a specific booked vehicle for a maximum of 1 hour past the booked collection time. After this point, clients may be offered an alternative vehicle category (subject to availability), and charges may apply.
Failure to Collect: Customers who fail to arrive on the day of collection are marked as a ‘No Show’ and charged up to 3 days rental. Please note that prepaid bookings are non-refundable.

If you require any further information regarding your booking or this process, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

With best wishes,
The Drivalia Team

Valutata 5 stelle su 5

Excellent staff at the desk

Excellent staff at the desk. Recommend submitting their requested information before picking up. Car service excellent, quick and much cheaper than airport car hire firms. Handing car back was excellent and good service from Carlos.

3 agosto 2026
Non scritta su invito
Logo di Drivalia UK - BRISTOL AIRPORT

Risposta di Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valutata 5 stelle su 5

Very good experience

Very good experience, good car, nice and professional people.

1 agosto 2026
Non scritta su invito
Logo di Drivalia UK - BRISTOL AIRPORT

Risposta di Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valutata 1 stelle su 5

Avoid at all costs unless you enjoy…

Avoid at all costs unless you enjoy being lied to and treated unfairly.
Amir is a crook.

6 agosto 2025
Non scritta su invito
Logo di Drivalia UK - BRISTOL AIRPORT

Risposta di Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Valutata 4 stelle su 5

Everything was great

Everything was great. Except that the car was 7/8 full of petrol. I had a long journey ahead so it would have been better to have started full . And it is very difficult to judge 7/8 when filling up. But that was only annoying thing. Car was great.

24 luglio 2026
Non scritta su invito
Logo di Drivalia UK - BRISTOL AIRPORT

Risposta di Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più