Drivalia UK - BIRMINGHAM CITY Recensioni 

5
TrustScore 3.5 su 5

3,7

Summer Lane 318, B19 3RH Birmingham, England, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Best car hire in the area...good selection of cars and the gentlemen was very helpful ,welcoming and very professional. I would definitely hire a car from here again and I reccomend anybody who is lo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Afree Noor provided exceptional service especially as collection site not open for business he arranged a collection from our accommodation and upgraded the vehicle. He went above and beyond. Would re... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Booked a car at Birmingham.airport. Called tel. No. And gpt a.message office was closed then eventually got through yo someone. Due to flight delay i was 2 hrs late and was told my car was no longer a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great experience overall. Very competitive pricing, and Afee was a pleasure to deal with, friendly and full of positive energy. The car was in excellent condition with no issues, and both pickup and r... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia di noleggio auto

Informazioni su Drivalia UK - BIRMINGHAM CITY

Scritti dall'azienda

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Informazioni di contatto

  • Summer Lane 318, B19 3RH, Birmingham, England, Regno Unito

  • 02475316802

3,7

Nella media

TrustScore 3.5 su 5

5 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 97% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,7

Tutte le recensioni

(5)

4762 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

5 * CAR HIRE

Best car hire in the area...good selection of cars and the gentlemen was very helpful ,welcoming and very professional. I would definitely hire a car from here again and I reccomend anybody who is looking for a reliable car hire please book with this branch ....5* all day long 🚘

18 luglio 2026
Non scritta su invito
Logo di Drivalia UK - BIRMINGHAM CITY

Risposta di Drivalia UK - BIRMINGHAM CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valutata 1 stelle su 5

Avoid this rental company

Booked a car at Birmingham.airport. Called tel. No. And gpt a.message office was closed then eventually got through yo someone. Due to flight delay i was 2 hrs late and was told my car was no longer available and id have to pay full weekend rental charge again. Car only held for 60mins and this was buried in t&cs. Will never use again. Shocking!

22 maggio 2026
Non scritta su invito
Logo di Drivalia UK - BIRMINGHAM CITY

Risposta di Drivalia UK - BIRMINGHAM CITY

Dear Customer,

Thank you for reaching out and sharing your experience. We sincerely apologise that our service did not meet your expectations on this occasion; we truly understand how frustrating travel delays can be.

To ensure we can manage vehicle availability for all our customers, we adhere to the following policy:
Grace Period: We hold bookings for a maximum of 2 hours during branch opening hours. If you are going to be late, we ask that you notify the branch of your estimated arrival time.
Vehicle Hold: We can only hold a specific booked vehicle for a maximum of 1 hour past the booked collection time. After this point, clients may be offered an alternative vehicle category (subject to availability), and charges may apply.
Failure to Collect: Customers who fail to arrive on the day of collection are marked as a ‘No Show’ and charged up to 3 days rental. Please note that prepaid bookings are non-refundable.

If you require any further information regarding your booking or this process, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

With best wishes,
The Drivalia Team

Valutata 5 stelle su 5

Great experience overall

Great experience overall. Very competitive pricing, and Afee was a pleasure to deal with, friendly and full of positive energy. The car was in excellent condition with no issues, and both pickup and return were quick and straightforward.

11 aprile 2026
Non scritta su invito
Logo di Drivalia UK - BIRMINGHAM CITY

Risposta di Drivalia UK - BIRMINGHAM CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valutata 5 stelle su 5

Excellent service at summer lane…

Excellent service at summer lane Birmingham

30 marzo 2026
Non scritta su invito
Logo di Drivalia UK - BIRMINGHAM CITY

Risposta di Drivalia UK - BIRMINGHAM CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valutata 5 stelle su 5

Afree Noor provided exceptional service…

Afree Noor provided exceptional service especially as collection site not open for business he arranged a collection from our accommodation and upgraded the vehicle. He went above and beyond. Would recommend Drivalia vehicle clean and up todate, great value for money. Hiring process simple .

11 novembre 2025
Non scritta su invito
Logo di Drivalia UK - BIRMINGHAM CITY

Risposta di Drivalia UK - BIRMINGHAM CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più