Really helpful staff in the Wimbledon store and awesome delivery team who tackled the loft stairs and put the bed together - super happy with our new bed and mattress
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
The guys at Putney who sold us the bed were amazing , no hard sell and extremely knowledgeable about beds that met our requirements . The people who installed the bed were also fantastic. Total... Leggi di più
Excellent showroom in Wimbledon. Excellent pre-sales service in helping me shortlist the right mattress options, and eventually select my preferred one. Punctual, friendly and helpful delivery service... Leggi di più
Gobi and his team were fantastic. Very knowledgeable and helped us choose an excellent bed, mattress and pillows. Excellent service throughout and a very comfy bed that will last many years. Very Swee... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
21 Worple Road, SW19 4JS, Wimbledon, Regno Unito
- 02081263487
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Very helpful in-store advice
Very helpful in-store advice and service. Delivery men very personable and quick/tidy.
5 start great customer service !
Potrebbe usare l'IA per rispondereMostra di più
I'm still adjusting to the new bed
I'm still adjusting to the new bed
It's comfortable but my back still aching.

Risposta di Dreams - Wimbledon
Great service
Great service, really pleased with our purchase. Assistant gave us lots of information and advice.
Wonderful kindness in an emergency
The wonderful kindness of your manager at Wimbledon who found me a single bed to be delivered at short notice for my husband who was to leave hospital but was too weak to climb our stairs. We only had large double beds in the house.
Excellent showroom in Wimbledon
Excellent showroom in Wimbledon. Excellent pre-sales service in helping me shortlist the right mattress options, and eventually select my preferred one. Punctual, friendly and helpful delivery service with regular reliable communication. Very happy with my chosen mattress. Overall a very positive customer experience.
Highly competent salesmanship by all the firm
Very good service throughout from the moment of purchase to delivery and installation.
Explicit paperwork.
Charming and helpful delivery men. I was kept very well informed about anticipated delivery times.
A really good experience all round.
Quality and great service
From start to finish the whole bed buying experience has been a breeze. I have bought from Dreams before so I had every confidence in them to deliver and put together my bed. The delivery team were friendly and polite even putting on plastic covers over their shoes. The bed itself is lovely and comfortable with so much storage in the divan. Would highly recommend.
Sweet Dreams
Dreams were uncomplicated and straightforward in dealing with my elderly mother. They came when they said they would and set up the bed smoothly and professionally.
Super services
People who work at Dreams Wimbledon are super helpful, I checked out the products online, then went to see products in store, they helped me with everything I needed to know, from order to delivery it went very smoothly, highly recommended.
Do not buy at Dreams
Bought a mattress for GBP 1400 and in less than 3 months it already had a big dip. At the time of the purchase I was told it would not happen and that the mattress would maintain its structure for a long time. I even paid an 80 pounds additional insurance, which was useless.
They came to my house to test it and said that the dip was not big enough for an exchange. Their standards were ridiculous.
Within a year, I had to buy another mattress as the one I bought at Dreams was causing me back problems.

Risposta di Dreams - Wimbledon
Got a great quality mattress in our budget
We got exactly what we needed in out budget. We had a knowledgeable sales person who provided great options in our budget.
All good
All good, everything was clear up front, and delivery it on time 👏
mattress good, delivery not
No complaints on the mattress front. However, the delivery didn't go far enough. The delivery guys took it upstairs, but then left it in the hall so my 76 yo dad had to pull and drag the mattress onto the bedframe.

Risposta di Dreams - Wimbledon
Excellent service
Very helpful staff. He patiently answered all our questions regarding the types of mattresses and guided us through the different options.
Assistant was very knowledgeable and…
Assistant was very knowledgeable and helpful, we didn’t feel under pressure to rush or to buy.
Very satisfied
Those guys, from the shop to the delivery and assembly of their product are simply great! They know what they are talking about, you pay what you are getting that is a very high quality bed, mattress, pillow etc... Very very happy to have gone to Dreams and will definitely recommend them to my friends and family
The Wimbledon staff where so nice
The Wimbledon staff where so nice and helpful. Got me the bed I wanted.
Great mattress retailer
Helpful and attentive staff. Excellent range of high quality mattress options to try out. Visiting a Dreams shop and trying out their beds is so relaxing I was ready to fall asleep right there and then!
Great company. We could not have had a better…
We could not have had a better experience. The assistant at Wimbledon was incredibly helpful, and the delivery and bed construction was well organised and friendly.
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