Dreams - Wimbledon Recensioni 

91
TrustScore 5 su 5

4,8

21 Worple Road, SW19 4JS Wimbledon, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Really helpful staff in the Wimbledon store and awesome delivery team who tackled the loft stairs and put the bed together - super happy with our new bed and mattress

Valutata 5 stelle su 5

The guys at Putney who sold us the bed were amazing , no hard sell and extremely knowledgeable about beds that met our requirements . The people who installed the bed were also fantastic. Total... Leggi di più

Valutata 5 stelle su 5

Excellent showroom in Wimbledon. Excellent pre-sales service in helping me shortlist the right mattress options, and eventually select my preferred one. Punctual, friendly and helpful delivery service... Leggi di più

Valutata 5 stelle su 5

Gobi and his team were fantastic. Very knowledgeable and helped us choose an excellent bed, mattress and pillows. Excellent service throughout and a very comfy bed that will last many years. Very Swee... Leggi di più


Dettagli dell'azienda

  1. Negozio di letti
  2. Negozio di biancheria da letto
  3. Negozio di mobili per camere da letto
  4. Negozio di materassi

Scritti dall'azienda

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Scritti dall'azienda

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informazioni di contatto

  • 21 Worple Road, SW19 4JS, Wimbledon, Regno Unito

  • 02081263487

4,8

Eccellente

TrustScore 5 su 5

91 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(91)

13.450 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Dreams of Wimbledon a Dream experience

I decided to visit the Dreams store in Wimbledon (being local to me). On entry into the store, I was immediately greeted and given acknowledgement and quickly served by a lovely young lady called Jacqueline who calmly and patiently served and answered all my queries and enthusiasm to look at and try out the many different beds in the store. However I could not finalise a purchase as I explained that the the bed was for my mum and I felt that it would be best for her to come into the store another time and try out and choose the mattress that was right for her. (Which we did at another Dreams store). Sadly the store was lacking the same professionalism and vibe as the Wimbledon store, so I decided to not to purchase it there.
I returned a week later to the Wimbledon store and this time I was pleasantly greeted and served by Gobi (who happened to be the store manager), who informed me when questioned that it was Jacqueline's day off. My disappointment to this news was swiftly thrown aside as Gobi continued to served me with great friendliness, enthusiasm and knowledge. I even got to try out the Dreams bed machine which tells you what mattress
is personally suitable for you as you lay there peacefully for a few minutes while the machine automatically moves and molds the mattress gently around your body. Very relaxing.
Would definitely recommend this store and would without a doubt purchase a bed again as even the delivery service is of a great value and standard.

21 febbraio 2024
Valutata 5 stelle su 5

Great Store & Manager!

Visited Dreams Wimbledon with my Autistic daughter, she has severe anxiety so this isn't a day out that she was pleased about but she felt so relaxed because Gobi the store manager really took care of us, he made such a difference to our shopping experience, He is a lovely man who is very caring and knowledgeable. Totally recommend this store. Thanks Gobi

29 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Very impressed

From ordering the bed to delivering we were kept informed about everything. Nice staff in the showroom and the delivery men were lovely.

23 dicembre 2023
Valutata 5 stelle su 5

I visited the Dreams store in Wimbledon…

I visited the Dreams store in Wimbledon and was extremely impressed with the level of attention and detail provided. Javid was an exceptional customer service agent and provided me with in depth knowledge concerning the right type of bed for my specific needs. I bought two electric double beds and he went over and beyond his duty of care to ensure everything was explained, verified and tailored to my specific preferences and needs.
Thank you! I am so pleased to commend!

26 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Thanks, Farhan

It was nice dealing with Farhan, the sales person at Dreams, Wimbledon, for the purchase of my mattress. There was no "sales pressure", and he carefully broke down the order details and was patient when I changed my mind on the delivery date. Overall, a pleasant experience.

21 luglio 2023
Valutata 5 stelle su 5

Recommend the Dreams Wimbledon store

Dreams Wimbledon showroom staff were helpful and accommodating without being pushy. Farhan took the time to understand what we wanted and answered our questions. The ordering process was smooth and delivery was on time and as expected. Assembly was also performed by the Dreams team and I’m very happy with my new bed.

15 luglio 2023
Valutata 1 stelle su 5

Very bad experience and fraud

It very bad experience to buy a product from this company, they fraud

13 luglio 2023
Logo di Dreams - Wimbledon

Risposta di Dreams - Wimbledon

Dear Sherif

Thank you for taking the time to speak to me today. I am so sorry for the issues you have had to date.

I am glad we have come to a resolution on the matter, and I hope you are now happier with the situation.

Many thanks

Peter

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service, good product portfolio, delivered as planned, good quality products with a reasonable price. They claim to have a product replacement service (you pay the difference) if you're not happy.

11 maggio 2023

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più