Dreams - Watford Recensioni 

346
TrustScore 4.5 su 5

4,7

Unit 1C Colne Valley Retail Park, WD17 2JZ Watford, GB


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Valutata 5 stelle su 5

Fanastic experience from Gabriel at the Watford store. In truth we didn't even go in expecting to buy a mattress, more just forward planning but Gabriel was so knowledgeable and helpful that we ende... Leggi di più

Valutata 5 stelle su 5

I received a warm and friendly welcome from Ramona. She was helpful, informative and patient throughout my visit and helped me find what I hope will be my best fit mattress for the next 8 years.

Valutata 4 stelle su 5

We bought two mattresses from different ranges with different firmness. The recipients found them extremely comfortable. The large range allowed us to cater for wildly different sleeping requirements.... Leggi di più

Valutata 5 stelle su 5

Very helpful in store using computerised measurements. Friendly staff. Delivered as planned very efficient and polite lads who delivered new mattress up two flights of stairs and removed old mattr... Leggi di più


Dettagli dell'azienda

  1. Negozio di letti
  2. Negozio di biancheria da letto
  3. Negozio di mobili per camere da letto
  4. Negozio di materassi

Scritti dall'azienda

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Scritti dall'azienda

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informazioni di contatto

  • Unit 1C Colne Valley Retail Park, WD17 2JZ, Watford, Regno Unito

  • 01923594324

4,7

Eccellente

TrustScore 4.5 su 5

346 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(346)

14.140 recensioni negli ultimi 12 mesi

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Valutata 3 stelle su 5

The mattress was not the same as bought…

The mattress was not the same as bought in store in which I have woken up with a sore achy back every morning since I have had it.

We purchased the protection in store where the salesman said we could exchange or get repairs free of charge anytime within 8 years. However, we are now being asked to pay for an exchange. After spending over £2500 including the extras to have the protection I would expect that what was said would be honoured.

Since the review, I have had strong support which has increased my experience,.

18 settembre 2025
Logo di Dreams - Watford

Risposta di Dreams - Watford

Good Morning

Thank you for your recent review.

I am sorry that you are unhappy with the exchange process

I have sent you an email to discuss this further with you. I look forward to hearing from you.

Kind Regards,

Nick

Valutata 3 stelle su 5

the bed although tested in store seemed…

the bed although tested in store seemed even harder at home.
The mattress is not steady and shifts to one side and the duvet also moves in night probably need king size
Not the sound sleep I was expecting

29 agosto 2025
Logo di Dreams - Watford

Risposta di Dreams - Watford

Thank you for your recent review.

I am sorry to hear that there is an issue with your bed

I have attempted to contact you today but was unable to reach you. I have sent an email instead to discuss this further.

I look forward to hearing from you.

Kind Regards

Nick

Valutata 5 stelle su 5

I bought a hybrid mattress from dreams…

I bought a hybrid mattress from dreams best purchased I have made in a long time excellent quality and great customer service both in store sales advisor and delivery guys where a great support and very friendly and professional did there best to support in the purchase and process of delivery

6 settembre 2025
Valutata 5 stelle su 5

Thank you Ana from Dreams, Watford

Ana from Dreams, Watford was the best provider of customer service. My dad has been suffering with an injury and she had the most patience and grace when showing us the beds, and made sure we left with the perfect mattress to support him. She was so kind and helped us get the best deal. All the best, and thanks again for great service!

3 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

lovely bed

lovely bed, comfortable, helping my back,to get better, money well spent, and plenty of space, under the pull up mattress, where I can store my winter woollies,until I need them, and summer clothes in winter thank you dreams

1 agosto 2025
Valutata 5 stelle su 5

New Bed

Very happy whith my new bed and mattress service was amazing would recommend to all the public delivered on time and nice friendly men who put the bed together.

5 luglio 2025

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