Dreams - Swindon Recensioni 

387
TrustScore 5 su 5

4,8

Bridgemead Retail Park, SN5 7YF Swindon, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Had a great experience. We bought a mattress, it was available a lot quicker than our original enquiry when choosing what we wanted, which was fantastic. Ordering was a straightforward process, hand... Leggi di più

Valutata 5 stelle su 5

So much more comfortable than old mattress and sleeping so much better now except heat lol but no bad back in morning Such a good purchase

Valutata 5 stelle su 5

Good experience all round. Service in the shop was very friendly and helpful. Delivery date sorted easily and the delivery was on time with good communication from the driver on the day to confirm tim... Leggi di più

Valutata 4 stelle su 5

Very helpful in store advice, no rush or pushy selling. Delivery arrived on time after receiving the texts the day before with a time slot and a phone call on the day 30 mins before delivery. One mi... Leggi di più


Dettagli dell'azienda

  1. Negozio di letti
  2. Negozio di biancheria da letto
  3. Negozio di mobili per camere da letto
  4. Negozio di materassi

Scritti dall'azienda

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Scritti dall'azienda

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informazioni di contatto

  • Bridgemead Retail Park, SN5 7YF, Swindon, Regno Unito

  • 01793377182

4,8

Eccellente

TrustScore 5 su 5

387 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(387)

13.450 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic service and very friendly…

Fantastic service and very friendly helpful delivery people. They were very professional and did a great job building our new bed. All packaging was taken away with the old bed and wore shoe covers the whole time. They took their time to show me how to open and close the ottoman bed properly too.

27 giugno 2025
Valutata 1 stelle su 5

Not what we were told

N/a bad n/ag

21 novembre 2025
Logo di Dreams - Swindon

Risposta di Dreams - Swindon

Hi Tom

Unfortunately we do not quite understand your query. We have sent an email and I hope to hear from you shortly.

Many thanks

Peter

Valutata 4 stelle su 5

Great service by the team, let down by IT!

The actual shopping experience was easy and enjoyable and we love the mattress- just so comfortable!
The delivery slot just didn’t happen, although the delivery team were fab, helpful, quick & efficient there apparently had been an IT issue and we waited in all morning for our mid morning slot which just didn’t happen - finally arrived after 1pm. That is the only reason for dropping a star!

22 novembre 2025
Valutata 5 stelle su 5

Tempur

Trying the mattress gizmo made it easier to find the right mattress for me. The gentleman in the Swindon branch who suggested I try the Tempur mattress upstairs was very helpful and knowledgeable.

22 ottobre 2025
Valutata 5 stelle su 5

Perfect service and great product. Brilliant value

The whole experience was great from the minute we entered the store to the delivery and enjoyment of the product.
The staff member Wayne who sold it to us was helpful friendly and did not pressure us to purchase. He gave us lots of time to look at the bed frames on our own and pointed us in the right direction. We were really pleased with the service. We were kept up to date with delivery and the delivery driver turned up on time and called us in advance. The bed frame arrived in great condition. The installation instructions were easy to follow and we are really pleased with the quality. Finally a good night's sleep. Thankyou dreams!

8 novembre 2025
Valutata 5 stelle su 5

Excellent experience/service

Arrived as expected time slot. Very friendly, polite gents. Very considerate of property, built beds as requested and removed packaging. Would definitely recommend dreams for purchase and delivery

27 ottobre 2025
Valutata 4 stelle su 5

Dealt with very well by Sheryl in…

Dealt with very well by Sheryl in Swindon store. Good advice supplied. Delivered as agreed. We did use there exchange scheme which was simple as unhappy with our first choice. Would be five stars if the second delivery crew had been better. No thought, consideration or care given to what they were doing.

11 maggio 2025
Valutata 5 stelle su 5

On entering Dreams the first thing I…

On entering Dreams the first thing I noticed was the friendly approach,no hassle or push to buy a bed.The 3 staff were all smiling and when we told them what we were after,a certain base & a mattress we were shown them. No push to chose different base or mattress and the merits of each one was explained. On going to pay we were offered a cup of coffee and very helpful in going through the paperwork. All in all a relaxed atmosphere.

4 ottobre 2025
Valutata 5 stelle su 5

The shop is way bigger than it looks from the outside

The shop is way bigger than it looks, it is a proper tardis. The proprietors are very informative, patient and helpful here. We got loads of guidance but none of the hard sell you can sometimes get from the big national stores. Price was very fair, delivery was flawless and so far, so very good. If you are in the market for a mattress you should definitely give them a go.

30 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Nice Firm Choice.

We are really happy with our lovely new mattresses. After suffering for 4.5 years, this makes us really happy. The firmness is fine, and the delivery was on time. We are back to relaxing comfortably and having healthy sleep. Thanks.

4 ottobre 2025

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