Very helpful and friendly staff - great deal price on mattress - delivered quickly and on time with great communication all through process - and very comfy mattress
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
The experience was very good until I got this Email that indicates you can't be bothered to get my pronominal correct inside of my actual Email address being a clue. The mattress itself is brillian... Leggi di più
We visited the Stafford store at the weekend and had a very warm welcome from Emma who got us straight on the bedmatch machine to tell us what mattress was best for us along with showing us all the be... Leggi di più
Walked in to Stafford branch, the sales lady remembered me from browsing previously and the kind of beds I was looking at, albeit 6 months prior! Pointed me in the direction of the perfect bed for me,... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Greyfriars Way Retail Park, ST16 2SD, Stafford, Regno Unito
- 01785303531
4,7
Eccellente
226 recensioni
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Okkķkkkkkkkkkkkkk
20 dicembre 2022
Very knowledgeable staff…
Very knowledgeable staff understood our requirement and led us to the suitable options which we tried and allowed us to quickly choose, saving us a lot of time.
12 gennaio 2023
Non scritta su invito
Excellent service start to finish!
We visited the Stafford store at the weekend and had a very warm welcome from Emma who got us straight on the bedmatch machine to tell us what mattress was best for us along with showing us all the bedframed we had seen online beforehand. Excellent service start to finish and only 10 days to wait for delivery of our brand new bed and Tempur mattress! We got to take home our 2 FREE Tempur pillows from the store too which we used for the first time last night and what a difference! We're so excited for the mattress to arrive now too!
15 gennaio 2023
Non scritta su invito
The most friendliest welcoming…
The most friendliest welcoming professional service we have ever received.
27 dicembre 2022
Non scritta su invito
A great service from Dreams Stafford
We have bought mattresses around this time of year a few times. The discounts, zero percent finance and the quality of the products is excellent. We always go to Susan at the store because she is very friendly, helpful and efficient. Thanks again for a brilliant service.
26 dicembre 2022
Non scritta su invito
Great informative friendly service…
Great informative friendly service offered by Sally at Stafford Dreams Store. I ordered everything I needed and Sally answered all my queries - great customer experience
15 dicembre 2022
Non scritta su invito
Very friendly staff who really want to…
Very friendly staff who really want to help.
I would recommend this company to anyone who is looking for a decent bed or mattress.
Thank you to all the Staff at Stafford for taking care of everything, you all deserve more credit or incentive eg. a pay rise or bonus.
20 giugno 2022
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Brought the dreams Paddington mattress
Brought the dreams Paddington mattress, just over a year old and out of warranty and all the sides have collapsed requiring me to buy a new mattress as this is now all misshapen, dreams are not interested in helping sort the issue would rather sell me another, do not buy!!!
26 settembre 2022
Non scritta su invito
Risposta di Dreams - Stafford
Good Afternoon,
Thank you for taking the time to leave your review and taking my call just now. As discussed, we have some options for you to consider and we look forward to coming to a resolution with you soon.
Many thanks,
Simon
A fantastic all round experience
A fantastic experience made possible in all aspects by the store sales assistant Susan. She provided a friendly welcome, ‘Sleepmatch’ experience, exceptional product knowledge to suit our personal needs and efficient costing and purchasing.
This is the second time we have used Dreams in Stafford and purchased Tempur products.
Highly recommended!
26 settembre 2022
Non scritta su invito
Brilliant service
Brilliant service, great products and fair price
10 settembre 2022
Non scritta su invito
A professional and friendly experience…
A professional and friendly experience that left me very excited for my upcoming delivery.
9 settembre 2022
Non scritta su invito
Brilliant experience at Dreams
Brilliant experience at Dreams. Looked around our local store to decide what style of bed we wanted before purchasing. Staff friendly and gave advice. Selected style of frame and then ordered. Delivery as scheduled with 2 hour slot. Drivers pleasant and efficient. Excellent experience
31 agosto 2022
Non scritta su invito
Paul & his team were amazing
Paul & his team were amazing & totally looked after me, both financially & emotionally!
I needed to buy 3 of everything & felt very overwhelmed with where to begin.
A complimentary cup of coffee later, a friendly ear & some knowledgeable info, Paul helped me choose the right beds for our needs.
I later went back to the store for my son & daughter to choose a bed frame, of which Sally & Susan helped this time.
Upon delivery on my chosen date, Daniel (the delivery man) & his helper had to carry 3 double/king size mattresses & a bed up to the 3rd floor, which was no easy task for them in a heatwave! Daniel couldn’t of been any more helpful & didn’t complain once with regards to the 3rd floor bedrooms………they did amazing.
I have bought from Dreams before, & would highly recommend this store (Stafford) to anybody.
They have a large selection on display & the store will look appeasing once the refurb takes place shortly.
16 luglio 2022
Non scritta su invito
If you pardon the pun “ The Dream Team “
I thought h the while process was exceptionally good considering I had so many set backs and had to delay delivery on three occasions and not a complaint from Dreams in fact they could have not been more helpful and went out of their way even to the point of changing the size of the mattress at the very last minute - thank you
12 agosto 2022
Non scritta su invito
A Million Stars 🌟🌟🌟🌟🌟👍🏻
On our visit to the Stafford Branch we were pleasantly met by Emma one of the salespeople. We explained we were just having a nose. No real intention of spending. Came out an hour later having spent a fortune, but with no regrets. We experienced the best customer service. Emma was magnificent, she was polite, friendly, full of charisma and managed exceptionally well at answering all our awkward questions. Worth her weight in gold 👍🏻👍🏻👍🏻
2 agosto 2022
Non scritta su invito
Sally was very knowledgeable and…
Sally was very knowledgeable and talked us through every element of the beds
24 luglio 2022
Non scritta su invito
The member of staff was very helpful…
The member of staff was very helpful she was interested in what we wanted and wasn't just trying to make a sale
14 luglio 2022
Non scritta su invito
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