Dreams - Rotherham Recensioni 

138
TrustScore 5 su 5

4,8

Unit 4B Great Eastern Retail Park, S62 6EJ Rotherham, GB


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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Whilst purchase was great, the delivery wasn't. We had a time slot in the afternoon which we aimed to be at, had a call in the morning saying they'd be 15 mins early, this wasn't an issue, the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service allround from start to finish . From showroom staff to delivery service . 5 stars all the way . Would highly recormend them to anyone . If we need another bed any time Dreams is the plac... Leggi di più

Valutata 5 stelle su 5

The machine we laid on was very accurate. The lady who served us was very friendly and answered all the questions we asked. The delivery of the bed was on time as promised and the guys that came were... Leggi di più

Valutata 5 stelle su 5

The process was excellent from start to finish with John taking me through the mattress options swiftly and skilfully in an engaging and friendly manner throughout...delivery team also...mattress boug... Leggi di più


Dettagli dell'azienda

  1. Negozio di letti
  2. Negozio di biancheria da letto
  3. Negozio di mobili per camere da letto
  4. Negozio di materassi

Scritti dall'azienda

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Scritti dall'azienda

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informazioni di contatto

  • Unit 4B Great Eastern Retail Park, S62 6EJ, Rotherham, Regno Unito

  • 01709215069

4,8

Eccellente

TrustScore 5 su 5

138 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(138)

13.450 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

When we went in the shop there were no…

When we went in the shop there were no pressure to buy something. We picked out a sofa bed for the spare room. We received free delivery ( which was an added bonus).
The delivery men were pleasant and helpful. The bed came in 2 boxes and they had to take one of the items out of the box for it to fit around the curve of the stairs.
I would greatly recommend Dreams

21 aprile 2024
Valutata 5 stelle su 5

Great experience

The staff were very friendly and helpful, really informative about all the mattresses on display. It was an enjoyable experience, and in the end I know I ended buying the right mattress for me.

3 febbraio 2024
Valutata 5 stelle su 5

Dream on a dreams bed

Well. the staff at dreams store in rotherham make you 100%percent welcome when you go in store are phone up I can confirm that I have. received 100%percent excellent service and the delivery was allso excellent no problems at all .I would recommend any one who is looking for beds pillows quilts mattress protectors and that's a fact

18 febbraio 2024
Valutata 5 stelle su 5

Excellent service

Great experience from purchase to delivery. Looked after very well in the shop, answered all my questions and gave advice. The delivery men were very respectful, wore foot protectors. Would most definitely recommend

20 gennaio 2024
Valutata 5 stelle su 5

Excellent sales

Excellent sales, very helpful and accommodating to our needs.

Delivery excellent, on time and delivery lads very helpful and they wore shoe protectors.

22 dicembre 2023
Valutata 5 stelle su 5

Dreams all the way…

It was so easy with the advise given from the sales staff I was offered coffee and biscuits while we went through the details of my purchase, and together I’m 100% happy with my mattress so much so I can’t wait to go to bed and it’s so hard to leave the comfort in a morning

8 dicembre 2023
Valutata 5 stelle su 5

The staff was amazing helpful

The staff was amazingly helpful to us to choose the right mattress. And we are really over the moon with it. And they even offered us a hot drink in the store. Excellent customer service will definitely buy another mattress here again in the future

3 dicembre 2023
Valutata 3 stelle su 5

Wrong mattress delivered

Wrong mattress delivered, so we contacted shop where we purchased the bed, who contacted the delivery team and they returned with the correct mattress approximately one and a half hours later.

7 ottobre 2023
Logo di Dreams - Rotherham

Risposta di Dreams - Rotherham

Good afternoon Diane

Thank you for your recent review. I am sorry for the issue you had with delivery at the weekend. I am glad however that the situation was turned around so quickly.

I have sent you an email with a suggested resolution to the matter which I hope you will find suitable.

Should you need any further help or assistance, please do not hesitate to contact me.

Many thanks

Peter

Valutata 5 stelle su 5

First class service

From the initial entering the shop I knew it would be a good experience.No pushy salespersons here,just a willingness to help me choose correctly.Catherine was friendly, helpful and professional,showing me a machine which helps to determine your posture by lying on it for a few minutes,but although I decided against the mattress the computer chose for me because it was too soft,there was no hard sell but a willingness to show me other options and left me to try others on my own.I picked one out,she answered any questions I had,and we sorted out the paperwork,job done!......and the mattress came on time with regular updates on delivery and is perfect for me,why can't all shops be like this one,and by the way I am not a relative and this is a genuine review so get yourselves down to Dreams at Great Eastern Retail Park, Rotherham!!

29 settembre 2023

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