Dreams - Reading Recensioni 

310
TrustScore 5 su 5

4,8

Brunel Retail Park, RG2 0HS Reading, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Friendly, knowledgeable staff and a wide range of mattresses and pillows to try out. Relaxed atmosphere with no sales pressure.

Valutata 5 stelle su 5

Huge shoutout to Alex at the Reading Dreams Store! From the moment we stepped into Dreams Reading, it didn't take long for Alex to approach us and walk us through the different types of mattresse... Leggi di più

Valutata 3 stelle su 5

Ordered beds are good but not happy with service provided. I did not opt for assembling beds by mistake when purchased beds and asked for assembling beds after they were delivered but Dreams customer... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Customer service at Dreams has been stand out amazing from start to finish. Brilliant at point of sale, the guy at the shop was extremely knowledgeable and patient while we tried out every mattress in... Leggi di più


Dettagli dell'azienda

  1. Negozio di letti
  2. Negozio di biancheria da letto
  3. Negozio di mobili per camere da letto
  4. Negozio di materassi

Scritti dall'azienda

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Scritti dall'azienda

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informazioni di contatto

  • Brunel Retail Park, RG2 0HS, Reading, Regno Unito

  • 01182068447

4,8

Eccellente

TrustScore 5 su 5

310 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(310)

13.450 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Riska assisted us throughout and…

Riska assisted us throughout and catered to our needs.

Simple process but so many options and firstly walking into dreams having no idea what we wanted and an hour later having ordered a new bed + matress.

9 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Very satisfactory experience

friendly and polite introduction.
Offered refreshments.
Mattress computer tested explained and tried.
Purchase selected and additional cover explained
All information covered very well and easy to understand
Delivered within notified time. Extremely polite and helpful staff.

23 febbraio 2024
Valutata 5 stelle su 5

Never slept better thanks to great store personnel.

We went in on a busy day yet the staff handled everything with professionalism and good humour. We told them what we wanted and they helped us get exactly that. 2 weeks on and we've never slept better.

The installation was also professionally handled so I think companies that try so hard to please really need a big thanks.

16 gennaio 2024
Valutata 5 stelle su 5

Salesperson was helpful and friendly…

Salesperson was helpful and friendly and not pushy!,delivery was on time and the guys were again helpful and friendly and treated our home with respect by covering their shoes, Mattress is absolutely Amazing, extremely comfortable, sleeping better than I have in years!!

2 febbraio 2024
Valutata 5 stelle su 5

Excellent service throughout!

Right from the start, the sales people were so helpful and friendly. Offering us what we could afford and even gave some freebies. The delivery was on time and kept us up to date beforehand, when it would arrive.
We looked around other bed stores after reserving a bed at Dreams and everywhere else was so expensive. We definitely got a bargain.
The beds are easy to build and an absolute dream (pardon the pun) to sleep on. We’re saying everyday how well we slept.
Well worth the 5 stars!

2 febbraio 2024
Valutata 4 stelle su 5

Great bed but flimsy drawers

Great bed, delivered on time and carried up to the bedroom. Only complaint is that the drawers are quite flimsy and I’m not sure they will last as long as the bed. Have to give a shout out to the two assistants at the store who were a great help choosing the right bed for us.

27 gennaio 2024
Valutata 5 stelle su 5

The staff member Alex was extremely…

The staff member Alex was extremely helpful and given advice with the highest expertise and provided useful information.It is a great place to find the best matress suited to your needs Definitely recommend to pop in if you are planning to buy a new great quality matress and bed frame they also have sofa beds too.

28 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent service and a good shopping experience.

The service and the way I was looked after at the Reading branch of Dreams was excellent. I wish my experience at other retailers was as good as this.
The knowledge and care that Ollie gave, really helped me make a decision on the mattress that I needed.
There was no pressure and every question asked was answered fully. Thank you.

22 gennaio 2024
Non scritta su invito

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