Dreams - Poole Recensioni 

The professional and friendly service we received helped us to make sensible and worthwhile mattress purchase. The salesman who served us showed great product knowledge and provided us with a pleasant purchasing experience.

Good service from start to delivery. Bed and mattress comfortable, so far so good only nine nights use, still getting used to it.

So glad we got the new bed really comfortable

I am so glad that I chose this as I was searching a lot. Everything went smoothly including on time delivery, packaging, clear information for fixing. The bed is so strong and quality and also huge space for the storage.
The price is also reasonable when we compare others.

The sofa bed arrived on the planned date and at the time predicted. Both delivery staff were excellent and as suggested it took us about an hour for us to assemble with good instructions. The quality of all parts is very good and the sofa bed has now proved comfortable both as a sofa and a bed. Completely meets our expectations!

Very helpful delivery driver, good advice on how to put bed together.
Very happy with how the bed looks, also super comfortable

Everything about dreams is great they do everything they say everything is said to you when you purchase and also in text for delivery really chuffed with the product

I visited the Poole store, mid week in the afternoon and upon entering I chose to look about on my own at first, noticing how clean, quiet and calm the store was before Hannah, sorry it could have been Anna, asked if I needed any assistance.
She took me to the Sleepmatch technology, which would match my needs to a suitable range of mattresses, informing me every step of the way of what it was doing. Once the technology had done it's job, I tested 5 or 6 different mattresses before making a decision.
Hannah/Anna was very helpful throughout the who experience and explained everything cleary. There was no pressure selling, hidden catches or fake sales pitch, just good honest customer service. A breath of fresh air in this day and age.
I look forward to many restful nights on my new purchase.
Thank you to Hannah/Anna and Dreams. Keep up the good work.

The young lady in the Dreams store couldn't have been more helpful. She gave us options, time to think and guidance.
The delivery was on time and we were kept up to date at all stages.
The mattress is wonderful, can't remember sleeping so well and not waking up without a he's and pains.

We went along to dreams as we wanted a new mattress, we were left alone to have a look around the shop and only approached when we were ready, which was appreciated.
The shop assistant showed us some mattress which we tried out and he explained about each mattress. When we had choosen one we were offered tea or coffee while payment was being organised.
A very good experience from start to finish without being pushy.

Very knowledgeable store operative & helped us get the bed & mattress we required.
Very courteous would recommend anyone who require a bed with special requirements
Price was very reasonable.

Very helpful staff, professional service.
Kept informed at every step.

The delivery team were quick and very professional. They set up the bed and cleared all the protective material and took it away as required.

Arrived on schedule...guys were very pleasant, cheerful & helpful, wore overshoes & put the bed together in about 10 minutes..so delighted with them.

Friendly-polite-professional service and relaxed environment and our assistant was fantastic (Neil? I think was his name).Overall I'm one happy customer. Thanks.

Plenty of choice, helpful staff and no heavy sales tactics
Very impressed throughout

Great staff, very polite and helpful and allowed to take my own time in deciding what was most comfortable for me.
All facts given about my purchase, without being pushy, because I can’t stand pushy sales people.
I have made a purchase l feel very happy with and should I wish to change my mind, I know I can within the 100 nights sleep guarantee.
10/10 for customer service and care

No problems whtsoever. Knew what I wanted by looking at reviews and went and bought it. Staff were brilliant, knowledgeable, not pushy and very easy to deal with. Wish they did more than beds.

The staff that served us was great The bed frame was delivered promptly all went together great although the mattress is no where near the on we tried in the shop I have to say it’s the firmest I have ever slept on Or more to the haven’t slept since having it my wife has the same problem leaving us both stiff and aching every morning we are very pleased with the frame but the mattress very disappointed and will be contacting customer services to get changed