From start to finish Zak at the White City, Manchester store made our experience exceptional. He wasn't pushy or talked the typical sales pitch. He explained everything in detail from our "Sleepmatch"... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Great experience at your White City branch Manchester young lady offered assistance as we entered the store once we had made our decision the sales process quickly done
Have a long history with DREAMS and customer service is exceptional on every level Had no issues whatsoever .. Kind staff all attentive as soon as walk into the store just EXEMPLARY on ALL level... Leggi di più
Staff helpful from the get go, offering great advice on the different types of construction or coils. Our final choice has turned out to be a good fit. The delivery men were polite and quick, in and o... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Unit 8 White City Retail Park, M16 0RP, Manchester, Regno Unito
- 02045401006
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Exceptional Customer Service
From start to finish Zak at the White City, Manchester store made our experience exceptional. He wasn't pushy or talked the typical sales pitch. He explained everything in detail from our "Sleepmatch" mattress purchase, technology is incredible, to our purchase of a divan bed and headboard. He offered us coffee twice and was very pleasant, professional and knowledgeable. Zak is a credit to the Dreams store and he also shook our hands at the end of our visit. Zak is an excellent example of how it should be done.
The service was excellent from store…
The service was excellent from store staff to delivery staff. It was a smooth transaction and very happy with the purchase
Really good quality mattress.
Delivery team were excellent
Delivery team were excellent as were the staff in the shop. We are very happy with our new headboard.It is super comfy, the colour goes really well with the rest of the room and it fits perfectly.
The delivery was on time and it went…
The delivery was on time and it went smooth and they were polite and friendly
Great experience at your White City…
Great experience at your White City branch Manchester young lady offered assistance as we entered the store once we had made our decision the sales process quickly done
Very comfortable bed and mattress
Very comfortable bed and mattress . Very quick delivery and installation.
New bed
Thank you to the staff for. Showing us different styles of bed very helpful and the delivery guys very professional all a great experience
Great service, speedy delivery
I recently bought a new mattress from the Manchester White City store and was served by Bryony. She was very friendly and helpful as well as assisted with the assessment to find the right mattress. She showed me the mattresses most suitable with my needs. Having her assistance meant that the selection and purchase process was very quick and efficient and the mattress was delivered on the day specified. The delivery men (didn't get their names) called on the morning of the delivery to specify the time and they were very quick while also being careful to bring the mattress into the master bedroom. All in all a very positive experience an I am pleased I chose Dreams again when it came to replace my existing mattress.
Good service and help in the store when…
Good service and help in the store when choosing a bed . Good delivery service and communication regarding timings. Very pleased .
Potrebbe usare l'IA per rispondereMostra di più
Dreams can come true…
They were engaging, friendly, and patient when we were in store. We opted for a Tempur mattress, but quickly realised they are best suited for those couples whose dynamic activities are not a forthright consideration. They were quick to respond with guidance on how under their ‘comfort guarantee’, we could change our mattress for one suitable for our sleeping pattern. They fully refunded an unused Tempur fitted sheet, which we no longer have use for, and are delivering our next ‘attempt’, at the earliest opportunity. The comfort guarantee provided us with reassurance that we wouldn’t be penalised if it wasn’t right first time round. Certainly a huge benefit when choosing which company to buy your mattress from. Thank you, Nick, and the team in store.

Risposta di Dreams - Manchester
Excellent customer service
Excellent customer service. Very friendly approach! Breanna was so knowledgeable and pleasant to deal with. The bedframe is gorgeous and was easy to assemble. Thank you!
DREAMS BEDS JOURNEY INTO SLUMBERLAND
Have a long history with DREAMS and customer service is exceptional on every level
Had no issues whatsoever .. Kind staff all attentive as soon as walk into the store just EXEMPLARY on ALL levels
***’HIGHLY RECOMMENDED ESPECIALLY THE WHITE CITY STORE OLD TRAFFORD ****
Amazing Experience, Manchester
I met Veer, in Manchester White city retail bracnh, he is more than professional, helpful, and friendly.
He showed us all options, offered us very nice offers, and facilitated our needs.
I would highly recommend the place, especially if you meet Veer.
Great customer experience
Veer at Manchester was absolutely amazing
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