Dreams - Manchester Recensioni 

286
TrustScore 5 su 5

4,8

Unit 8 White City Retail Park, M16 0RP Manchester, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

From start to finish Zak at the White City, Manchester store made our experience exceptional. He wasn't pushy or talked the typical sales pitch. He explained everything in detail from our "Sleepmatch"... Leggi di più

Valutata 5 stelle su 5

Great experience at your White City branch Manchester young lady offered assistance as we entered the store once we had made our decision the sales process quickly done

Valutata 5 stelle su 5

Have a long history with DREAMS and customer service is exceptional on every level Had no issues whatsoever .. Kind staff all attentive as soon as walk into the store just EXEMPLARY on ALL level... Leggi di più

Valutata 5 stelle su 5

Staff helpful from the get go, offering great advice on the different types of construction or coils. Our final choice has turned out to be a good fit. The delivery men were polite and quick, in and o... Leggi di più


Dettagli dell'azienda

  1. Negozio di letti
  2. Negozio di biancheria da letto
  3. Negozio di mobili per camere da letto
  4. Negozio di materassi

Scritti dall'azienda

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Scritti dall'azienda

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informazioni di contatto

  • Unit 8 White City Retail Park, M16 0RP, Manchester, Regno Unito

  • 02045401006

4,8

Eccellente

TrustScore 5 su 5

286 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(286)

13.337 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Exceptional Customer Service

From start to finish Zak at the White City, Manchester store made our experience exceptional. He wasn't pushy or talked the typical sales pitch. He explained everything in detail from our "Sleepmatch" mattress purchase, technology is incredible, to our purchase of a divan bed and headboard. He offered us coffee twice and was very pleasant, professional and knowledgeable. Zak is a credit to the Dreams store and he also shook our hands at the end of our visit. Zak is an excellent example of how it should be done.

27 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

New bed

Thank you to the staff for. Showing us different styles of bed very helpful and the delivery guys very professional all a great experience

10 maggio 2026
Valutata 5 stelle su 5

Great service, speedy delivery

I recently bought a new mattress from the Manchester White City store and was served by Bryony. She was very friendly and helpful as well as assisted with the assessment to find the right mattress. She showed me the mattresses most suitable with my needs. Having her assistance meant that the selection and purchase process was very quick and efficient and the mattress was delivered on the day specified. The delivery men (didn't get their names) called on the morning of the delivery to specify the time and they were very quick while also being careful to bring the mattress into the master bedroom. All in all a very positive experience an I am pleased I chose Dreams again when it came to replace my existing mattress.

5 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Dreams can come true…

They were engaging, friendly, and patient when we were in store. We opted for a Tempur mattress, but quickly realised they are best suited for those couples whose dynamic activities are not a forthright consideration. They were quick to respond with guidance on how under their ‘comfort guarantee’, we could change our mattress for one suitable for our sleeping pattern. They fully refunded an unused Tempur fitted sheet, which we no longer have use for, and are delivering our next ‘attempt’, at the earliest opportunity. The comfort guarantee provided us with reassurance that we wouldn’t be penalised if it wasn’t right first time round. Certainly a huge benefit when choosing which company to buy your mattress from. Thank you, Nick, and the team in store.

20 aprile 2026
Logo di Dreams - Manchester

Risposta di Dreams - Manchester

Good Afternoon

Thank you for taking the time to leave us your review,

I am sorry to hear that you are not finding your mattress suitable, you can exchange the mattress under our 100night comfort guarantee.

I have sent you an email with more details and if you have any further questions please get back to me.

Kind regards,
Nick

Valutata 5 stelle su 5

DREAMS BEDS JOURNEY INTO SLUMBERLAND

Have a long history with DREAMS and customer service is exceptional on every level

Had no issues whatsoever .. Kind staff all attentive as soon as walk into the store just EXEMPLARY on ALL levels

***’HIGHLY RECOMMENDED ESPECIALLY THE WHITE CITY STORE OLD TRAFFORD ****

10 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Amazing Experience, Manchester

I met Veer, in Manchester White city retail bracnh, he is more than professional, helpful, and friendly.
He showed us all options, offered us very nice offers, and facilitated our needs.
I would highly recommend the place, especially if you meet Veer.

8 aprile 2026
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più