Unfortunately I didn't ask for the girls name who served me and my wife, who was amazing from the minute we walked in to the showroom. She was very kind very helpful and knew what she was talking abou... Leggi di più
Sede
Cambia sedeUnit B3 Fosse Park South, Fosse Park Avenue, LE19 1HY Leicester, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The gentleman serving was very knowledgeable and helpful. No pressure selling just gave me time to decide What would have given it a better rating would be to have been acknowledged as I walked into... Leggi di più
Christopher was lovely,he listened to what I needed and there was no pushy selling. He pointed me to the right items within my budget and got me exactly what I needed at a great price with the deals... Leggi di più
Jess at fosse park leicester was absolutely amazinggg. So kind and informative. Explained everything in detail and helped us choose a mattress that would work perfectly for us. Dreams is lucky to have... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- anche in
- Negozio di biancheria da letto
- Negozio di materassi
- Negozio di mobili per camere da letto
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Unit B3 Fosse Park South, Fosse Park Avenue, LE19 1HY, Leicester, England, Regno Unito
- 01162164470
4,8
Eccellente
299 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great store lots of options friendly…
Great store lots of options friendly staff
27 dicembre 2025
Non scritta su invito
service from shop to delivery all ok…
service from shop to delivery all ok Product met expectations
16 dicembre 2025
Lovely crew and service delivered my bed
6 dicembre 2025
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Wrong bed sent
Took a whole month to deliver the bed and now it has came it’s the wrong colour considering we have got rid of the old bed to replace it with this to get a new one before Christmas will be impossible not a very good experience
9 dicembre 2025
Non scritta su invito
Risposta di Dreams - Leicester Fosse Park
Good Morning Henrijs.
Thank you for taking the time to leave us your review.
I am very sorry to hear that the wrong colour bedframe has been delivered to you, so I can look into this for you I have requested some further information from Trustpilot and I look forward to speaking with you soon.
Many thanks,
Faye
Bed is very comfortable
Bed is very comfortable, delivery was on time and the two gentlemen were professional and polite
6 dicembre 2025
Helpful staff instore and good delivery…
Helpful staff instore and good delivery service
5 dicembre 2025
Disappointed
Went into dreams and used the match machine. Was shown this bed and some others, the advisor said they were going to increase the firmness by another level then the machine shown. We chose a bed that was recommended and it felt the comfiest at the time, however when it was delivered we have found it really hard and hot. Currently sleeping on the sofa due to so much pain. Went back into dreams and matched to soft/ medium mattresses this time so completely different. Now waiting for our next mattress to arrive and had to pay £95 in delivery fees, so overall spent £150+ on deliveries. Now very nervous we have used our 1 exchange chance even though shown/ recommended 2 completely bed grades. Overall disappointed.
22 novembre 2025
Risposta di Dreams - Leicester Fosse Park
Good Afternoon,
Thank you for taking the time to leave us your review.
I am sorry to hear that you are not finding your mattress comfortable, I had tried to call you so we can discuss the matter further however I was sadly not able to reach you.
I have since sent you an email and I look forward to speaking with you soon.
Kind Regards,
Faye
Excellent from start to finish.
1 novembre 2025
Great communication/delivery
Didn't feel pushed into making a quick decision on a bed. Good advice given in store but not pushy.
Staff kept contact with us until delivery. Delivery was on time. Bobby and James were great. Respectful of property, inside and out. Wore company uniform and put on overshoes before entering property. Put mattress in place after removing old one. Left no mess.
Mattress is a great choice and so comfortable.
28 ottobre 2025
Our new bed and mattress is fantastic
Our new bed and mattress is fantastic, a very comfortable and refreshing sleep, the Tempa mattress is perfect, it supports the whole body five stars
9 novembre 2025
We recently visited Dreams Fosse Park…
We recently visited Dreams Fosse Park to buy a new bed and mattress and were warmly welcomed by Chris. He asked a few questions to understand what we were looking for, then guided us around the showroom, letting us test different mattresses and pillows to find the perfect fit. Chris made the whole experience effortless - he was friendly, patient, and happy to answer every question we had. We’ll definitely be returning to Dreams soon to pick out another bed and mattress for one of the spare rooms!
2 novembre 2025
Non scritta su invito
Well looked after at the shop
Well looked after at the shop. The delivery men came at the time they said. Did everything that I asked for.
2 novembre 2025
Hi i brought a double mattress from…
Hi i brought a double mattress from dreams and can say what a brilliant night sleep i had and keep having coustomer service was great thumbs up 👍 very satisfied with my mattress
31 ottobre 2025
Great guys great service
19 ottobre 2025
The perfect mattresses!
The mattresses we bought are just perfect, so comfortable! Just the way they recommend to us! The staff were very friendly and helpful.
17 ottobre 2025
Excellent product delivered by a nice…
Excellent product delivered by a nice del man and on time.
19 ottobre 2025
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