Great service at the store in Kirkcaldy. Staff very helpful and informative and loved the fact that our sleep position etc could be analysed and recommend the best mattress to suit our needs and body... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The sales person was very friendly and helpful without being overbearing. We were shown mattresses (and tried them out) that were suitable for the way we slept, (we were tested for this in the shop).... Leggi di più
Bought for an elderly relative who has since said the bed is very comfy.Looked online before going in to store and when I went instore there was an extra £100 off due to a Black Friday promotion.I was... Leggi di più
Whilst the delivery of our goods was faultless the comfort factor of the Matress has let us down. When we tried out various mattresses in store to get one which felt right, we thought we had. Howeve... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Unit 8a Fife Retail Park, KY2 6QL, Kirkcaldy, Regno Unito
- 01592348438
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great company always ready to…
Great company always ready to demonstrate product, and answer any questions
Mattress i purchased
It was brilliant getting the new mattress, which was purchased this year, fine to start with but now having to replace it as its sunk in the middle causing lower back pain, done everything the man said. Not happy at all sorry to say.
Potrebbe usare l'IA per rispondereMostra di più
If I could give a -5 I would, expensive waste of money
** further update, new mattress received and old faulty one taken away. Brilliant service, thanks so much for this my faith has 1000% been restored **
**update, manager has called me back and replacement mattress has been ordered** will take a few weeks but cant fault the speedy response, thank heavens
If I could give a -5 I would. Bought an expensive mattress end of March 2024 so just over 18months ago. It was the knighton k mattress £1200.
Noticed this morning that it has burst apart right down the seam on the side. Not what I would expect from such an expensive purchase?? Surely this should last a lot longer than 18 months!!!!
Called customer service to be told oh, sorry its out of warranty, nothing we can do.
Rubbish... dont waste your money !!!

Risposta di Dreams - Kirkcaldy
Nice and cosy
Nice and cosy. Nice and firm. No back pain still getting use to it. Solid sleeping waking up after a sound sleep, but shorter sleep time.
Thank's
My new bed is perfect for my room and…
My new bed is perfect for my room and also didn’t take too long to build
New Divan base Dreams
Just bought my divan base from dreams was delivered promptly paid for driver to assemble and remove packaging which they did also place my mattress on top for me very polite courteous and professional would definitely recommend dreams kirkcaldy
Every member of staff (from Aaron in…
Every member of staff (from Aaron in the Kirkcaldy showroom to Scott & Joe delivery team) were excellent. We were very impressed from start to finish.
Good experience in the store
Good experience in the store.
Staff appeared knowledgeable, were friendly and listened to our needs.
Excellent service from start to finish
Excellent service from start to finish. The salesman was knowledgeable and helpful.
The delivery team communicated well on an expected delivery time.
The delivery men were courteous, very polite and helpful .
Extremely friendly and non pushy staff…
Extremely friendly and non pushy staff who are very helpful and knowledgeable about the products they sell
In DREAM LAND
Time to find our different needs and importantly no pressure,good knowledge and clear information
Wonderful Experience
Went to Dreams in Kirkcaldy Retail Park and was served by a lovely lady named Clare. She explained everything really well and talked us through everything that we had our eye on or any questions that we had. Very welcoming and hospitable for offering us some nice cold water on a hot day. Lovely experience, can't wait for the new bed :)
Great experience
I went into Dream Kirkcaldy. The team were brilliant and knowledgeable.
I found the right bed and most importantly the right mattress. I have slept so well since my bed arrived!
The headboard and base was at a reduced…
The headboard and base was at a reduced price as an end of line stock sale. Unfortunately when delivered I noticed small noticeable damage on the headboard which I was able to repair and disguise.The delivery and assembly team were on time and professionally assembled the complicated mechanism.
Dream away
Walk through the door
A friendly greeting
You lie on a bed
To find a reading
With a quick diagnosis
You test the outcomes
A quick prognosis
To help your osteoporosis
Highly recommend this British company.
The company kept me fully informed from beginning to end of the buying and delivery process. Delivery team were excellent - professional friendly and efficient - and arrived within the allotted time slot.
The beds are well made and very comfortable, the mattresses are thick and heavy. They are for the guest room and they have all found them very comfortable.
Beds were made in the local factory and I am delighted with this business which supports out economy. Well done to everyone at Dreams.
Friendly
Friendly, Professional staff, good choice of products and it was delivered on time. I am extremely pleased with my new bed and mattress and now enjoy very comfortable nights.
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff guided me to the mattress I needed without pressuring or rushing me.
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