The sales manager, Tracey assisted us in choosing the best mattress for my wife and myself. We were directed to lie on a ‘diagnostic’mattress which, analysed our sleeping positions etc and sugges... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Went into Dreams at Erdington retail park today such a huge selection of beds and mattresses to choose from. With the expert help of Tracey we purchased a lovely new mattress. Could not fault Trace... Leggi di più
Lauren was an absolute gem. From the moment we walked in, she tuned into our needs, patient, perceptive, and never once rushing us. She guided us through the bed and mattress selection with calm... Leggi di più
Claire, the sales representative was absolutely brilliant. No big sell just seriously good. The delivery guys were great and very helpful telling us what boxes to open 1st. Just a few teething problem... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Ravenside Retail Park, B24 9QB, Birmingham, Regno Unito
- 01213 682017
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I bought the double bed an Frame for my…
I bought the double bed an Frame for my Grandson...he loves this bed so much,
I am now his 'Bestis Mate "
Great value for money beds & Matress
Great value for money beds & Matress. Staff are very welcoming and provide excellent service.
Staff at shop gave us plenty of advice…
Staff at shop gave us plenty of advice and Delivery drivers very helpful and kept us in touch with delivery time. Bed exactly as described very comfortable .
Good service from purchase to installation
Good service from purchase of the bed to delivery and installation
Reviews. experience from Dreams shop Erdington.
Very pleased with my matteris and with the way I was dealt with in show room.
Very patient polite. Thank you.
Great service in store and product…Great service
Great service in store and product delivered as promised. Lovely mattress.
The delivery team were great they did…
The delivery team were great they did exactly what was asked, very pleased
Mattress
Good service in store and nice delivery. They texted the day before with the 2 hour slot and the delivery guys called 15 min before it was due to arrive.
The only down thing was to wait a few weeks for its delivery to make it coincide with the week day I could be available at home, otherwise, good 👍🏼
From the time I went in to look for a…
From the time I went in to look for a new bed, to the nights in my new bed... Was all a dream 😁. Claire was a great help in the Erdington branch. The number of beds I tried wasn't a problem with plenty of advice. The delivery was quick, clean polite and thoughtful.
We are really happy with our new bed
We are really happy with our new bed, Dreams were very good at helping us to decide which bed suited our needs and didn’t push us into spending more than we were comfortable with. I recommend them if you’re looking for a new bed
Left a review a week ago as i has…
Left a review a week ago as i has numerous problems with the bed being faulty .
From the back end of this review dreams phoned and resolved the issue.
The service was backed up from what I would have expected from this established company.
Again would recommend dreams and return
Potrebbe usare l'IA per rispondereMostra di più
Very poor after service from store
Was misadvised that both bed and mattress will arrive same day, when called store they didn’t care just said they are delivered by different partners and can’t reschedule even though they were in store when I came in, so why couldn’t I just pick them up, rang again to cancel mattress as brought from elsewhere and didn’t want to help said ring customer service, you will not receive aftercare from this store

Risposta di Dreams - Erdington
Dream purchase
Everything about this purchasing experience has been a dream. In store, we were served by Tracey who was incredibly bubbly and knowledgeable and helped us to find the right bed and mattress for us. The team that arrived at our house six weeks later to set up the bed, worked incredibly quickly. And now we're enjoying our new purchase and the best sleep we've ever had :)
Super king mattress
Brought a bed and a super king mattress off Dreams a few years ago and the mattress has had a fault and pretty much collapsed and thus not providing the support. Fortunately i had taken out their insurance - i would recommend this. Sent pictures and had an assessor visit to check who said there was a fault and it has been replaced - David at their customer service centre was so polite and helpful and so was everyone i spoke to - and now sorted a replacement - veyr impressed.
Brilliant lady called Clare assisted us…
Brilliant lady called Clare assisted us with our purchase great service made simple can't say enough about her.
Expert staff from showroom to delivery
Expert staff from showroom to delivery
Well organised displays.
Good respect to age and disabilities from all the team
Delighted with product
Real dreams
Very professional approach to the customer. Everything was taken care of in accordance with our expectations. Lightning fast shipping. Bed and mattress 10/10. I recommend this store as well as the product we bought. Real dreams. Thank you
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