Elliot was very helpful and not at all pushy. He showed us potential mattresses based on the dreams analysis machine and located them for us in the showroom so we did not have to wander around the who... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
My husband and I had decided we needed a new mattress, and Matt from the Eastbourne branch, was happy to guide us. He suggested we use the sleep match machine, which selected 6 mattresses to choose... Leggi di più
The delivery guys, Gareth and Ryan, arrived nice and early, very friendly and professional. They collected the old bed and delivered the new one very efficiently and carefully respecting our prope... Leggi di più
I'm really impressed. After shopping around for a new bed within our price range we'd started to give up, but a chance visit to the Dreams store in Eastbourne changed that. Really helpful, non-pushy... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Hampden Retail Park, BN23 6QU, Eastbourne, Regno Unito
- 01323 520813
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Went to Eastbourne store the lady there…
Went to Eastbourne store the lady there was most helpful and
Knowledgeable. We did test for our mattress and then tried several mattresses in store. Found our one for us . Ordered it there and then, fantastic service. Had e-nail re delivery and the two men we very polite and courteous put bed together very helpful.
We have never slept so well, bed and mattress the best ever.
Thank you to all involved.
Sleepy time
When we went into the store, we gave a list of dimensions and size.
we could not been accommodated more highly. We had time to look and discuss what we felt was right for us.
We were looked after by a sales person who came across as absolutely loving their job.
It was a wonderful experience.
A very good expierence
I went to Dreams in Eastbourne to order a new mattress. The member of staff could not of been more helpful. I tried out the sleep machine to obtain the correct mattress for me and was shown about six different types. The assistant explained about all the different types of makeup of the mattress and I was invited to try them out. If I had not been happy she was happy for me to try out any mattress. When it came to doing the order I was given a nice cup of coffee. I don't think she could have more helpful. I now await the arrival of my new mattress.
very good customer service
very good customer service, good knowledge of the products and did not push us to make a sale.
bed arrived on date agreed and delivery team were great. couple of professional guys with a sense of humour and appeared to enjoy their work.
good experience from start to finish
All went to plan and all the staff were…
All went to plan and all the staff were very helpful.
excellent customer service Ann Marie…
excellent customer service Ann Marie was our sale agent at the Hampden park store in Eastbourne she spent lots of time with us to make sure we got the right mattress cant thank her enough.
go to the Hampden park store ask for Ann Marie if you want a bed or a Mattress.
Very helpful and pleased with the…
Very helpful and pleased with the service and didn’t have to wait long for our new bed to arrive.
We had a great experience at…
We had a great experience at Eastbourne, not pushy in the sale and very helpful.
Knowledgeable and friendly staff
Knowledgeable and friendly staff. Overall a great experience. Would definitely recommend.
Brilliant service,helpful knowledgeable…
Brilliant service,helpful knowledgeable staff.
Great service , product and price
Polite knowledge staff at store , great price and quality of bed. Assembly at home carried out very efficiently.
Friendly staff and the installation…
Friendly staff and the installation team were great even though we had to keep postponing delivery due to building work.
Shopping for a new kingsize mattress…
Shopping for a new kingsize mattress along with new pillows was an enjoyable experience, thanks to the informed but not pushy sales assistant. Would thoroughly recommend.
Excellent range of mattresses
Excellent range of mattresses. Given time to choose. Felt there was a little extra sales emphasis on Tempur mattresses. We choose however a traditional pocket sprung mattress which we are very happy with. Sales assistant very helpful and delivery well communicated and effecient.
From the moment we walked into the shop…
From the moment we walked into the shop right up to the delivery every thing was perfect
Potrebbe usare l'IA per rispondereMostra di più
Cannot believe the mattress I bought to…
Cannot believe the mattress I bought to replace the one that was faulty,,it has got a fault on it,,really dreams should have replaced the complete bed as the mattress for the bed was not available anymore,,but we had to buy one ,,so not happy with this company. Also the mattress smelt musty .

Risposta di Dreams - Eastbourne
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







