From the moment we walked in to completing our order Kieran from the Chippenham store made it really easy. We’ve needed to buy a new mattress for a while now and have been putting it off as I have no... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Loved the sleep system in fact would have happily taken it home. Narrowed down our search based on our requirements and ultimately chose a medium memory foam mattress. Took a week or so for me to get... Leggi di più
Showroom staff were great. Delivery men were very picky about bringing the bed up to our bedroom (though they eventually did). My wife likes the comfort of the mattress, I am less enthusiastic. PS... Leggi di più
L'azienda ha risposto
We are a return customer. Highly recommend the Chippenham branch for the service & advice received. Bed delivered on time. Lots of contact with updates. Delivery guys were polite & helpful. Most of... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Hathaway Retail Park, SN15 1JG, Chippenham, Regno Unito
- 01249 655987
4,9
Eccellente
152 recensioni
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A really good all round experience
Clean, tidy shop, friendly and helpfully assistants. An in-depth knowledge of the products was obvious from talking with the assistant. Quick delivery service - really looking forward to our new mattress.
12 luglio 2021
Non scritta su invito
Excellent customer service
Charles at the Chippenham store has been an absolute star in helping us with the SleepMatch system and our sofa-bed purchase. Although our desired product was not available during our visit, Charles made sure to call us and let us know as soon as it became available to order, and the delivery was made within a week.
11 luglio 2021
Non scritta su invito
Chris and the store manager from…
Chris and the store manager from Chippenham store were fantastic they helped us with their extensive knowledge spent all the time we wanted with them without any issues and were full of happiness. Credit to the store.
7 giugno 2021
Non scritta su invito
Sweet Dreams
Entered store, greeted by staff member who offered assistance if we needed it - we did. Played on the Dreams bed selector, great fun, then selected our new mattress and bed - perfect, cant praise the staff enough for help and product knowledge 👍
25 maggio 2021
Non scritta su invito
Chippenham Store & SleepMatch
Went to the Chippenham store and had excellent service selecting mattresses based on the SleepMatch system which recommends you mattresses based on your body. Returned to purchase and there was a 20% off deal on. Absolutely spot on. The staff (Charles) were really helpful. Delivery was within a week and they took the new mattress upstairs and put it on the bed for me - I cannot fault them. They (for a fee) recycled my old mattress; something I was keen to not end up in landfill.
19 maggio 2021
Non scritta su invito
Dreams Chippenham Store
We ordered a new bed at the Dreams store in Chippenham, and the service we received was incredible. Rhianna welcomed us the moment we set foot in the store and ensured we had all the knowledge we needed and directed us to something we may like as we had no idea what we wanted. We were offered beverages and she was very patient with us while we went through credit checks, even when we changed our mind at the last minute for a different bed! We are due our delivery in 2 weeks time, so cannot fault Dreams!
8 maggio 2021
Non scritta su invito
Positive Experience
A very positive experience . We ordered a mattress , cover, pillow and bed frame . Delivery was arranged by the end of the week . Also arranged to take our old mattress for a small fee .
Pleasant , helpful staff , all with a friendly personal feel .
14 aprile 2021
Non scritta su invito
Exceptional Service
The team at the Chippenham store are so friendly and welcoming, i was given all the help I needed to buy the right bed for me within my budget. I strongly recommend Dreams, the service by both the team in store, and for delivery was fantastic.
3 dicembre 2020
Non scritta su invito
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