Staff were absolutely amazing, so helpful, we having been using this store for over 10 years now. Loved the mattress testing machine. Delivery & assembly was quick and efficient. We visited oth... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Very helpful helping me find a new bed that was suitable for my needs . Bed arrived on tine delivery men were professional and friendly done a great job taking my old bed away and put together my new... Leggi di più
We were served by the store manager and she was fantastic. We used the bed simulator thing and then tried about 5 different mattresses and for each one the store manager gave us the context of what t... Leggi di più
Lynn was an absolute star! We found our perfect mattress with such ease all because of Lynn's knowledge and patience! We've never felt so welcome and there was no pressure to purchase anything, we... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Unit 1e Riverside Retail Park, CM1 1AN, Chelmsford, Regno Unito
- 01245 252009
4,9
Eccellente
264 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great service, excellent products
Great service in store - no pressure sell but helpful and friendly staff. All knowledgable about products and answered all our questions. Delivery process was efficient and professional. Bed is lovely - exactly what we wanted, excellent quality and extremely comfortable. We would definitely use Dreams and particularly the Chelmsford store again.
16 febbraio 2025
Wonderful advice given in-store to get…
Wonderful advice given in-store to get correct mattress and when delivered was put together so quickly.
7 marzo 2025
Five star to the staff at Riverside…
Five star to the staff at Riverside Chelmsford well done also they make a lovely cup of tea. I know I was waiting.
21 marzo 2025
Excellent end to end customer service…
Excellent end to end customer service right from the store to being delivered and fitted!
20 marzo 2025
Comfortable bed…
Since we have had our new bed we have been able to sleep well. It is everything we wanted in a bed and very comfortable.
15 marzo 2025
Very helpful staff
Very helpful staff, good range of beds. Staff have good knowledge of products. Delivery was seem less, again very helpful and pleasant delivery men, we were kept well informed.
7 marzo 2025
Excellent service!
We had fantastic service from the Dreams Chelmsford team when looking for a bed/mattress for my dad, who has mobility issues. They went the extra mile, were patient, professional, friendly and knew their products inside out. Very impressed - thank you!
4 marzo 2025
Non scritta su invito
Delivery man was excellent
Delivery man was excellent. Got bed into th intended room.
23 febbraio 2025
Great range and experience
Great range, advice and knowledge of their products. Member of team who helped us was spot on.
23 febbraio 2025
Non scritta su invito
Construction of two beds
Guys were efficient,pleasant and explained everything with us
20 febbraio 2025
Great service and advise
Great service and advise from the experienced staff the moment we entered the store. add this to the ongoing communication, delivery and now the sleeping experience life only gets better and better.
30 gennaio 2025
Dreams in Chelmsford
Dreams in Chelmsford , had a large variety of beds to choose from , the assistants were very helpful and listened to what type of bed and base we were looking to buy. we were shown some beds of the type we wanted , layed on them and chose a base and mattress we felt comfortable on. Lynn and Cathy gave us a great choise and we are happy we chose Dreams Chelmsford.
10 febbraio 2025
Non scritta su invito
The mattress is very comfortable
12 febbraio 2025
Good customer service. Helpful staff in shop .
Good customer service.
Lots of product information.
Good delivery service
6 febbraio 2025
Supplied and delivered as agreed
6 febbraio 2025
Dreams was first bed shop we went in and the only one we needed to visit
Dreams was first bed shop we went in. We were greeted by staff member Michelle who was relaxed in her approach to as would we like help. She talked us through the mattress guide testing machine and then showed us 3 mattresses she thought would best suit us from the machines readings and all the things we had discussed. Within a short period we had found our perfect mattress but being short for time Michelle suggested we take time to discuss and come back later that day or tomorrow. We went back the following day and was again greeted by Michelle and she went through everything about our purchase, delivery, old mattress disposal and after care. Could not have asked for better service and the mattress and the pillows we brought have been amazing 👍🏻
4 gennaio 2025
Only complaint is it's harder to get out of bed !
Sales team helpful. All went smoothly from order to delivery. Mattress what we wanted and very comfortable .
19 gennaio 2025
The staff at the Chelmsford branch were…
The staff at the Chelmsford branch were brilliant very helpful and considerate.
19 gennaio 2025
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