Dreams - Carlisle Recensioni 

119
TrustScore 4.5 su 5

4,7

Unit 4 London Road Retail Park, CA1 2PD Carlisle, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Visited Dreams at Carlisle, to purchase a matteress. Knowledgeable staff, with a great range of products. Stress free purchase. We purchased a single mattress for our spare room. The lady who served u... Leggi di più

Valutata 5 stelle su 5

Just been to dreams and bought a New Mattress !(did go to bensons for beds before this store and weren’t even acknowledged..there loss ) what a lovely welcome into store by Olivia she was an absolute... Leggi di più

Valutata 5 stelle su 5

We went to Dreams to purchase a new mattress and we tried out their Sleepmatch bed which recommends what type of mattress may suit you The staff were extremely friendly, patient and knowledgeabl... Leggi di più


Dettagli dell'azienda

  1. Negozio di letti
  2. Negozio di biancheria da letto
  3. Negozio di mobili per camere da letto
  4. Negozio di materassi

Scritti dall'azienda

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Scritti dall'azienda

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informazioni di contatto

  • Unit 4 London Road Retail Park, CA1 2PD, Carlisle, Regno Unito

  • 01228 586918

4,7

Eccellente

TrustScore 4.5 su 5

119 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(119)

13.732 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

We had a mainly great experience buying…

We had a mainly great experience buying a new bed. But we did think at first the Carlisle store looked like it had closed down, needs brightening up in some way. Staff were great inside and buying a new mattress was easy and we felt good value for money. Our bed was delivered on time. Thankyou

31 gennaio 2025
Valutata 1 stelle su 5

Bed advice was incorrect leading g it to being mis-sold

We bought an electric rise and fall bed with my Mum. On the sale we we assured we could use the lowest leg setting, a choice of one of three. On installation the lowest leg cannot be used as it affects the headboard mounting. The bed information provided was incorrect and d therefore, missing sold.

28 gennaio 2025
Logo di Dreams - Carlisle

Risposta di Dreams - Carlisle

Good Afternoon Steve,

Thank you for taking the time to leave us your review and for speaking with me over the phone.

I have sent you an email to confirm what we had discussed and I look forward to speaking with you soon.

Kind Regards,
Faye

Valutata 5 stelle su 5

No faults

Frame and mattress were delivered no complaints, staff in store were helpful and spoke to me about extending warranty and what it covers etc. They offered us build if frame and recycling of old products

28 gennaio 2025
Valutata 5 stelle su 5

Excellent service and product

Excellent service in the store. No hard sell and the assistant was very knowledgeable, taking time to show us all the mattresses which he believed would fit our requirements. The delivery of the mattress was very smooth and exactly on time. The product itself really lives up to our expectations.

4 dicembre 2024
Valutata 5 stelle su 5

Warm friendly staff but no pressure to…

Warm friendly staff but no pressure to buy .
Exceptionally helpful listened to our needs
supportive helping us chose the right bed for our complex needs .
The I motion adjustable bed and mattress has made an incredible difference to spinal problems and pain
Thankyou

22 novembre 2024
Valutata 5 stelle su 5

Great Service

From start, Carlisle Store, where we had a very large discount, to finish on the bed and mattress arrival the service was spot on couldn’t fault it!

13 settembre 2024
Valutata 5 stelle su 5

From the greeting when we entered the…

From the greeting when we entered the store, right through the buying process and to the delivery everyone at Dreams was friendly,helpful and efficient.
The "test bed" for checking was great for recommending a shortlist of suitable mattresses. Staff were helpful, no hard sell just proper advice. Will definitely use again and would highly recomend from our experience.

1 agosto 2024
Valutata 5 stelle su 5

Delivery was on time and the guys were…

Delivery was on time and the guys were very courteous and wore protective covering on their shoes when entering the house.
They were very efficient with the assembly of the bed and tidied up afterwards and took away all packaging.
I can strongly recommend Dreams and commend their staff from sales through to delivery and installation !

20 luglio 2024
Valutata 5 stelle su 5

From going into store to getting the…

From going into store to getting the bed delivered could not of been easier the last instore took her time with us showing us all options in divan beds did the sleep experience so could get right mattresse to us the 2 delivery people were so polite kept me updated to when they would be here made sure they did all they could with setting bed up took all rubbish away wore over shoes to protect my carpets could not wish for better service

16 giugno 2024
Valutata 5 stelle su 5

Problem

I passed credit on your computer because I wanted ten months free credit and when it come to going thru on credit a glitch happens on your computer but the assistant tried twice and it could not finish it off so I paid around eighteen hundred pounds cash but because of this the assistant knocked around eight nine pounds off my purchase which I was really happy about thanku mr John baptist

19 maggio 2024

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