Dreams - Beckton Recensioni 

324
TrustScore 5 su 5

4,8

Unit 4B, Beckton Triangle Retail Park, E6 6LH Beckton, London, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Those who delivered yhe bed and assembled were great. The sales person was good and helpful. However, the manager was not tranparent when i called to chamged the bed i had ordered to a single bed... Leggi di più

Valutata 5 stelle su 5

Very good purchase. Very very happy with the bed. Delivery was on time in care. Bed assembly was quite easy according to the manual given. Most parts were set up previously and packed nicely. Ample... Leggi di più

Valutata 5 stelle su 5

We had so many specific requirements in a specific time frame & as a family had competing thoughts. Imran at the Becton store was the perfect gent, where I felt that we were treated to a Silver Serv... Leggi di più

Valutata 5 stelle su 5

The service I received during my visit to the shop, excellent customer service, offered drinks during visit, given space and time to make my decision. Staff polite and patient, knowledgeable about... Leggi di più


Dettagli dell'azienda

  1. Negozio di letti
  2. Negozio di biancheria da letto
  3. Negozio di mobili per camere da letto
  4. Negozio di materassi

Scritti dall'azienda

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Scritti dall'azienda

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informazioni di contatto

  • Unit 4B, Beckton Triangle Retail Park, E6 6LH, Beckton, London, Regno Unito

  • 020 3878 4040

4,8

Eccellente

TrustScore 5 su 5

324 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(324)

13.450 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Pretty much cured my back problem!

I called the salesman Imran from the Beckton store in tears of joy. I'd had months of expensive private physio which wasn't working, and talk of being referred to neurology. I literally couldn't sleep more than a few hours at a time and my back could be sore and stiff for hours after waking. Numb left foot, electric shock pains down my left leg.

The night after sleeping on my new mattress, my symptoms went away by 90%. That other 10% happened soon after. Imagine waking up agile, no pain, nothing. It was my sister who had recommended the store, having had similar relief herself and praising the staff. I thought that £1500 was excessive for a mattress. I can say hand on heart it was what rescued me from my physical plight.

I was in store for 2 hours. Tested every mattress for comfort. Imran's advice and expertise were stellar. He and his colleagues were so patient. I told him on the phone later, that he is doing God's work because simply having the right support has given me back my health in a way I never expected. It enabled me to approach fitness with energy and build strength instead of feeling tired, emotional and depleted.

The delivery men were very jovial and they had it up three flights of stairs and installed in no time. It was peace of mind to have the guarantee that I could exchange it after 30 days if I didn't get on with it. But all these months down the line I never want to sleep anywhere else!

3 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent

Great service in store, friendly and helpful staff. Good range of beds on display. Overall a good experience and would recommend and purchase from Dreams again.

27 febbraio 2026
Valutata 5 stelle su 5

Outstanding Service - David is Exceptional!

After visiting several mattress stores with disappointing experiences and unhelpful sales advisors, we were genuinely relieved to walk into Dreams. From the moment we stepped through the door, we were greeted by David with a warm, genuine smile that immediately set the tone for an outstanding shopping experience.
We came in speculatively, searching for a super king mattress - which had proven surprisingly difficult to find elsewhere. David was absolutely exceptional. Rather than pushing products, he took the time to truly listen to our needs and preferences. His knowledge was impressive, and his ability to quickly identify the perfect mattress for us demonstrated both expertise and genuine care for customer satisfaction.
What really stood out was David's attentive yet relaxed approach. He was informative without being pushy, patient with our questions, and made the entire process enjoyable. His friendly, professional service gave us complete confidence in our purchase - so much so that we bought the mattress on the spot!
I can honestly say that if it weren't for David's exceptional service, we would have continued our search elsewhere. He is an absolute credit to Dreams and exemplifies what outstanding customer service should look like. His warmth, product knowledge, and attentive care transformed what had been a frustrating shopping experience into a genuinely pleasant one.
Dreams is incredibly fortunate to have David on their team. He doesn't just sell mattresses - he creates loyal customers. We couldn't be happier with our purchase and the experience.
Highly recommend visiting Dreams and asking for David - you won't be disappointed!
Thank you, David - you're a true professional and a star!

27 gennaio 2026
Non scritta su invito
Valutata 4 stelle su 5

I am highly satisfied with my overall…

I am highly satisfied with my overall experience, starting with Imran in sales, who was incredibly patient and kind, even offering me water while I made my decision. This excellent service continued with the delivery of my Davies Dual Ottoman bed frame. I was kept well-informed from the point of purchase right through to arrival, and I particularly appreciated being contacted on the day with a clear estimated delivery time, which made the entire process seamless.

I have rated my purchase 4 stars instead of 5 only because I didn't realise that the base of the storage is a fabric cover rather than a solid floor. While I am very happy with the quality and look of the bed, I would have preferred a solid base for the storage area. Providing more clarity on this specific detail in-store or online would have made this a perfect 5-star experience.

16 gennaio 2026
Valutata 5 stelle su 5

I have been sleeping on my newly…

I have been sleeping on my newly purchased Ottoman bed for about a month now. I can confirm that the bed is well made, beautiful and luxurious. The assembly was very quick and the mattress very comfortable. The staff were helpful and professional.

2 gennaio 2026

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