Those who delivered yhe bed and assembled were great. The sales person was good and helpful. However, the manager was not tranparent when i called to chamged the bed i had ordered to a single bed... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Very good purchase. Very very happy with the bed. Delivery was on time in care. Bed assembly was quite easy according to the manual given. Most parts were set up previously and packed nicely. Ample... Leggi di più
We had so many specific requirements in a specific time frame & as a family had competing thoughts. Imran at the Becton store was the perfect gent, where I felt that we were treated to a Silver Serv... Leggi di più
The service I received during my visit to the shop, excellent customer service, offered drinks during visit, given space and time to make my decision. Staff polite and patient, knowledgeable about... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Unit 4B, Beckton Triangle Retail Park, E6 6LH, Beckton, London, Regno Unito
- 020 3878 4040
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Pretty much cured my back problem!
I called the salesman Imran from the Beckton store in tears of joy. I'd had months of expensive private physio which wasn't working, and talk of being referred to neurology. I literally couldn't sleep more than a few hours at a time and my back could be sore and stiff for hours after waking. Numb left foot, electric shock pains down my left leg.
The night after sleeping on my new mattress, my symptoms went away by 90%. That other 10% happened soon after. Imagine waking up agile, no pain, nothing. It was my sister who had recommended the store, having had similar relief herself and praising the staff. I thought that £1500 was excessive for a mattress. I can say hand on heart it was what rescued me from my physical plight.
I was in store for 2 hours. Tested every mattress for comfort. Imran's advice and expertise were stellar. He and his colleagues were so patient. I told him on the phone later, that he is doing God's work because simply having the right support has given me back my health in a way I never expected. It enabled me to approach fitness with energy and build strength instead of feeling tired, emotional and depleted.
The delivery men were very jovial and they had it up three flights of stairs and installed in no time. It was peace of mind to have the guarantee that I could exchange it after 30 days if I didn't get on with it. But all these months down the line I never want to sleep anywhere else!
Perfect service
Very polite and professional service with delivery on the exact day and time
Excellent
Great service in store, friendly and helpful staff. Good range of beds on display. Overall a good experience and would recommend and purchase from Dreams again.
David from the Beckton store was…
David from the Beckton store was friendly, helpful and knowledgable. He helped in our decision making for a new mattress.
Very good customer care bed very…
Very good customer care bed very comfortable staff very helpfull delivery on time and was taken where it kneeded to be placed very polite helpfull I highly recommend .dreams .
Excellent service from Mr Omar
Excellent service from Mr Omar. Dream Furniture is the right place.
Outstanding Service - David is Exceptional!
After visiting several mattress stores with disappointing experiences and unhelpful sales advisors, we were genuinely relieved to walk into Dreams. From the moment we stepped through the door, we were greeted by David with a warm, genuine smile that immediately set the tone for an outstanding shopping experience.
We came in speculatively, searching for a super king mattress - which had proven surprisingly difficult to find elsewhere. David was absolutely exceptional. Rather than pushing products, he took the time to truly listen to our needs and preferences. His knowledge was impressive, and his ability to quickly identify the perfect mattress for us demonstrated both expertise and genuine care for customer satisfaction.
What really stood out was David's attentive yet relaxed approach. He was informative without being pushy, patient with our questions, and made the entire process enjoyable. His friendly, professional service gave us complete confidence in our purchase - so much so that we bought the mattress on the spot!
I can honestly say that if it weren't for David's exceptional service, we would have continued our search elsewhere. He is an absolute credit to Dreams and exemplifies what outstanding customer service should look like. His warmth, product knowledge, and attentive care transformed what had been a frustrating shopping experience into a genuinely pleasant one.
Dreams is incredibly fortunate to have David on their team. He doesn't just sell mattresses - he creates loyal customers. We couldn't be happier with our purchase and the experience.
Highly recommend visiting Dreams and asking for David - you won't be disappointed!
Thank you, David - you're a true professional and a star!
I am highly satisfied with my overall…
I am highly satisfied with my overall experience, starting with Imran in sales, who was incredibly patient and kind, even offering me water while I made my decision. This excellent service continued with the delivery of my Davies Dual Ottoman bed frame. I was kept well-informed from the point of purchase right through to arrival, and I particularly appreciated being contacted on the day with a clear estimated delivery time, which made the entire process seamless.
I have rated my purchase 4 stars instead of 5 only because I didn't realise that the base of the storage is a fabric cover rather than a solid floor. While I am very happy with the quality and look of the bed, I would have preferred a solid base for the storage area. Providing more clarity on this specific detail in-store or online would have made this a perfect 5-star experience.
The customer in the store was excellent throughout.
The customer in the store was excellent throughout.
The products in the store and the sleep machine gave me an opportunity to find the mattress and bed that I really didn't know I wanted and needed.
Outstanding customer service from the…
Outstanding customer service from the Dreams Beckton store @ Munsur
I had a great time there and the…
I had a great time there and the customer service was top notch.
Sales assistant was very helpful
They gave me a trial test on their…
They gave me a trial test on their measurement bed to indicate the type of mattress that would suit me best. It worked. I'm very happy with the mattress I bought.
I have been sleeping on my newly…
I have been sleeping on my newly purchased Ottoman bed for about a month now. I can confirm that the bed is well made, beautiful and luxurious. The assembly was very quick and the mattress very comfortable. The staff were helpful and professional.
It's really worth buying
I have a disc problem and dreams' Tetley mattress supported my back nicely. My pain is reduced now. Do check out their mattress range.
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