Those who delivered yhe bed and assembled were great. The sales person was good and helpful. However, the manager was not tranparent when i called to chamged the bed i had ordered to a single bed... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Very good purchase. Very very happy with the bed. Delivery was on time in care. Bed assembly was quite easy according to the manual given. Most parts were set up previously and packed nicely. Ample... Leggi di più
We had so many specific requirements in a specific time frame & as a family had competing thoughts. Imran at the Becton store was the perfect gent, where I felt that we were treated to a Silver Serv... Leggi di più
The service I received during my visit to the shop, excellent customer service, offered drinks during visit, given space and time to make my decision. Staff polite and patient, knowledgeable about... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Unit 4B, Beckton Triangle Retail Park, E6 6LH, Beckton, London, Regno Unito
- 020 3878 4040
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Those who delivered yhe bed and…
Those who delivered yhe bed and assembled were great.
The sales person was good and helpful. However, the manager was not tranparent when i called to chamged the bed i had ordered to a single bed.
Also, customer service were not aware if the beds available at Beckton branch.
All in all the bed and matress are fantastic. Delivery was on an earlier date than previously agreed.
Thank you so much all. Long live Dreams!
Very good experience
Very good experience. The staff member who helped, David, was really helpful.
Another dream bed soo comfortable I’ve…
Another dream bed soo comfortable I’ve lost my job 😂I cant get up in the morning
Pure comfort
Pure comfort. Great for both sleeping and catching up on TV in bed.
Many thanks
My order was on time the two…
My order was on time the two gentleman was very friendly they did a good job am very happy thank you all way much 😊
Great service!
Mike’s customer service was excellent ✨ he was really patient, informative and friendly. Thanks to him my bf and I got the perfect mattress 😄 Thanks Mike!
I love everything about dreams
I love everything about dreams, your product are great, and the management at becton are superb.
Excellent customer service
Excellent customer service! Omar in the Beckton branch was great, as were the assembly team, Sonny and Steve. Thanks again!
Mark was the best salesman
Mark was the best salesman , best customer service I have ever received
Personable service from Aslam and from…
Personable service from Aslam and from another colleague. They gave great advice and helped us make informed decisions.
We had an excellent experience at… Dreams
We had an excellent experience at Dreams, all thanks to Mike (beckton store). From the moment we arrived, he was incredibly helpful, approachable, and patient. He made us feel completely at ease asking questions, and nothing ever felt like too much trouble.
What really stood out was that we never felt pressured to make a purchase something that can often happen in stores like this. Instead, Mike genuinely focused on helping us find the right option for our needs, taking the time to explain everything clearly and thoroughly.
He spent a significant amount of time with us, making sure we were comfortable and well-informed. When we decided to take some time to think about it and come back later, there was absolutely no pressure. When we returned, he was just as welcoming, attentive, and helpful as he had been the first time.
Overall, it was a fantastic experience with truly outstanding customer service. Mike is a real credit to the team.
Lovely service
The manager was amazing, great service, great in store offers. We are happy in our new bed.
Thank you Dreams
Excellent customer service in store
It’s so comfortable
It’s so comfortable. Husband’s back pain lessened.
Staff are very friendly and supportive.
Installers are very nice and quick in their work.
Bed is really comfortable well happy…
Bed is really comfortable well happy with it good night sleep
All staff are very helpful and it’s…
All staff are very helpful and it’s recommendable to others
Mike the sales advisor was great and…
Mike the sales advisor was great and very helpful
dreams branch Beckton
We visited the dreams branch Beckton on the 7th March and had the pleasure of being served by David.
I've been worked in retails for 25 years and may I say David is a credit to the company and for someone who has worked for the company for 2 years has mastered great customer service in such a short time.
From the time he greeted us at the door and helping my family along with my 85 year old mother in law to
The car when we left the store his service was amazing.
He greeted us at the entrance listened to or requirements and took up to the test bed.
Worked out the bed my mother needed and he impressed us so much he upscaled the initial sale from one single mattress to a king size mattress and another single mattress and Base.
We visited a few other stores that day and nothing compared to the service we received from David.
He is a real credit to the company will recommend to all my friends.
Regards
Mr john archambie
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







