Dreams - Aintree Recensioni 

188
TrustScore 5 su 5

4,9

Unit 4A Aintree Racecourse Retail Park, L9 5AL Aintree, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We needed a new bed. Dreams had some great online reviews. We called out to Aintree shop. Very helpful staff. Manager was excellent. Gave us a variety of options, with differing costs. Bed delivere... Leggi di più

Valutata 5 stelle su 5

We purchased new bed and mattress after looking at many beds in store with the assistance of Lyndsey who was very professional and friendly. Before trying beds we used the sleep “test” and found what... Leggi di più

Valutata 5 stelle su 5

Honestly your service was excellent...we tried all the beds and pillows were given ...delivery arrived on time and with a smile...nothing was a problem ... I would recommend your company and have don... Leggi di più

Valutata 4 stelle su 5

Great customer service. Explained thoroughly about the product. Told them about the budget they gave us the great deal within our budget and full fill our expectations. Storage Manager and shop assis... Leggi di più


Dettagli dell'azienda

  1. Negozio di letti
  2. Negozio di biancheria da letto
  3. Negozio di mobili per camere da letto
  4. Negozio di materassi

Scritti dall'azienda

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Scritti dall'azienda

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informazioni di contatto

  • Unit 4A Aintree Racecourse Retail Park, L9 5AL, Aintree, Regno Unito

  • 01514337167

4,9

Eccellente

TrustScore 5 su 5

188 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(188)

13.450 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic staff and great products

Fantastic staff and great products. Very knowledgeable, friendly and extremely helpful staff both in store explaining the differences between products and what would best suit our needs and post sales in helping us with delivery and construction of our bed.
Our children's mid sleeper bed is a hit and looks amazing - a real wow for a child's room and the spring matress is very comfortable.

.

5 maggio 2023
Valutata 5 stelle su 5

DREAMS AINTREE

All staff Very professional, friendly, quick delivery ,delivery drivers Very helpful, wore over shoe's and masks, taken the hassle away of disposing of old mattress

8 aprile 2023
Valutata 5 stelle su 5

Great bed frame

Feels a while ago when I went into the shop, Laura was extremely knowledgeable and patient.
I ordered the ottoman frame, had to wait 12 weeks , but it is worth the wait.
The delivery was efficient and it looks good, loads of space underneath. Opening the ottoman is easy.
Thanks

31 marzo 2023
Valutata 5 stelle su 5

Brilliant store

The customer service given to me and my husband was excellent. The knowledge of the product was very good. Also the price was just right.

10 gennaio 2023
Valutata 5 stelle su 5

Brilliant Organisation

From start to finish including the delivery Dreams were superb. It is really good when the whole group of people are all so nice to deal with. I cant recommend them enough

5 novembre 2022
Non scritta su invito
Valutata 4 stelle su 5

Great customer services

I had an issue with the initial mattress I received but the customer services were extremely helpful and addressed my concern immediately.

15 ottobre 2022
Non scritta su invito
Logo di Dreams - Aintree

Risposta di Dreams - Aintree

Good Afternoon Jenny,
Thank you for taking the time to leave your review.
I am sorry to hear of your unhappiness with your mattress and our comfort exchange.
I have emailed you so that we can discuss this further.
I hope to hear from you soon
Kind Regards
Leanne

Valutata 5 stelle su 5

Great customer service

My pensioner parents initially visited the store and purchased a bed within a few minutes but were not offered the sleep test and subsequently after sleeping on the bed it was no good for them and then used the dreams sleep guarantee. A second visit to the store they were greeted by Laura-Ann who was very helpful and full of knowledge and advice and proceeded with the dreams sleep test to identity the most suitable mattress for them.

Have to say very impressed with the service by Laura-Ann in making sure that my parents picked the most suitable mattress for their needs and can’t thank her enough as my mum struggled to sleep on the initial mattress

Laura-Ann is an asset to your company and when I need to replace my mattress I know I’ll be going back to the same store and placing an order with Laura-Ann as nothing was too much trouble and she was very attentive with my parents to ensure that they’d be happy with their purchase

22 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

Good service

Good service, no pressure from Kevin at Aintree, helpful advice. Arrived on time, delivery guys polite put protective covers on shoes put mattress on bed for us. All round good experience. Just getting use to pocket sprung mattress, which is firm, might need a topper. But good quality.

6 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Wouldn’t buy our beds anywhere else!

We use the Dreams showroom in Aintree Retail Park. Fantastic service as always. This is the third time we have used dreams for our beds from the team in the showroom are knowledgeable and patient and really give you a personal touch. We have had Shay and his team come out each time for delivery. I cannot express the professionalism and courtesy in which they behave with enough. They are wonderful and kind, accommodating and very mindful of your home. The whole team are real credit the Dreams Brand.

8 agosto 2022
Non scritta su invito

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