I would thoroughly recommend Downlights Direct. When you phone a human being answers, when you message them they answer swiftly, and when they say they’re going to do something it’s done! Very reliabl... Leggi di più
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I’ve ordered from this company on a next day delivery and no order has been received. No call, and no email or correspondence. Once I chased they advised they will send it and now nearly a month later... Leggi di più
Ordered 7 downlights and dimmable LED bulbs. Arrived promptly, and were well packaged. The lights are excellent quality,and look and work great. Bulbs too work well; they are very bright (brighter tha... Leggi di più
A company should be judged by by how well it resolves problems. I had an issue with a downlight that failed within its guarantee period. Phoned downlights direct who sent a replacement within a couple... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Downlights (or down lights) are a modern and elegant lighting option which complement the décor of any room; recess mounted into the ceiling, they offer a discrete alternative to the traditional lamp shade or light fixture. Perfect for domestic or commercial use, downlights provide an unrivaled crisp, clear lighting ambiance. There are already thousands of different downlights available on the market and with the arrival of the more energy efficient LED downlights, there are now even more to choose from.
Informazioni di contatto
Unit 3c Buckley Road Ind Est, Buckley Road, OL12 9EF, Rochdale, Regno Unito
- 01706 521188
- sales@downlightsdirect.co.uk
- www.downlightsdirect.co.uk
3,7
Nella media
869 recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Good prices and service
Good prices and service. Excellent aftersales service also.
23 giugno 2020
Non scritta su invito
Two separate orders-all went smoothly.Good service.
Made two orders with this company in the past 8 months-Both for LED tape lighting made to length and ready to fit.
Both orders were delivered on time and all went well.
Would recommend.
Orders 269949 and 251587 (2019)
16 gennaio 2020
Non scritta su invito
Ordered on thursday
Ordered on thursday, left a comment in a note box that I needed the product by tuesday next week and got it within 24hrs on a standard delivery. Excellent prices, all items working. Nicely packed. Updates on delivery.
8 ottobre 2018
Non scritta su invito
Very good experience
Very pleased with the selection available on this company's website, all competitively priced. The ordering process is straightforward and despatch was almost immediate, even though I had chosen the "standard delivery" option. Unfortunately there was a glitch in delivery, entirely due to a failing by the courier company DPD but the sales team at Downlights Direct were great in resolving this for me. I would certainly shop here again.
12 luglio 2018
Non scritta su invito
Great service
Very happy with the lights and the experience of buying them. (We bought Philips High Lumens 7W MasterLED Spot GU10 LED: Colour Temperature 4000K Cool White.) Thank you, Downlights Direct!
5 luglio 2018
Non scritta su invito
Couldn't fit lights due to missing parts
I purchased 4 items from Downlights Direct otherwise known as Expert Electrical Supplies. One Click dimmer switch which works but this was supplied without the fixing screws. Also ordered three Click Inceptor micro LED downlights. Two of the three boxed lights did not have the bezels included and so I could not fit them. Had to wait a total of 10 days for bezels to be supplied direct from the manufacturer. Was dealt with promptly by Downlights Direct but not good enough in my view. I note that Downlights Direct sell these bezels separately on their website.
8 marzo 2018
Non scritta su invito
Great experience with the team and they …
Great experience with the team and they replaced a few LEDs that died in the first few weeks straight away. One of the best companies I've used in my house refurb :)
13 maggio 2017
Non scritta su invito
Led downlights
Fast and reliable delivery . Product packaged well . Good priduct , good service . Would recommend
23 gennaio 2017
Non scritta su invito
Right light from Downlight
Excellent straight forward purchase of 4 bathroom. safety 'recessed lights.
1. Choice good
2. Price good
3. Product excellent.
4. Service good
4.Delivery excellent
Many thanks.
21 gennaio 2017
Non scritta su invito
Good service
Very happy with the items we bought and next day delivery
18 gennaio 2017
Non scritta su invito
Quick.delivery, nice prices
Not a lot more to say really. Just what I was looking for at a reasonable price.
18 gennaio 2017
Non scritta su invito
Excellent service
From the beginning of me placing my order I had exceptional customer support and service, on my initial order I forgot to buy the bulbs to go with my light fittings. I contacted downlights direct and they immediately added these to my original order. This saved me reordering which would have made me incurring an additional charge for delivery and also a delay in me receiving my items. From ordering to receiving my order(including my order error) 3days ,thank you downlights direct
G Thomas
18 gennaio 2017
Non scritta su invito
Website bugs leading to wrong delivery type.
Ordered lights, selected AM next day, got put on a standard next day delivery. Phoned the next day to (once getting the confirmation of delivery) only to be told they can do nothing about it which is fair enough however they didn't even try to correct the problem at first without some persuasion. They eventually refunded the difference in delivery however after complaining about the lack of service, they refunded the whole delivery cost effectively making it a free delivery.
18 gennaio 2017
Non scritta su invito
Excellent service from Downlights Direct
Excellent value, advice, ordering on website, prompt delivery and personal after sales service.
18 gennaio 2017
Non scritta su invito
Top rate service.
Excellent products and service. They say and do what the web site says. Easy to use web site. Every thing delivered intact and delivered next working day. Job well done!
16 gennaio 2017
Non scritta su invito
Excellent service.
Very pleased with the service from Downlights Direct. I've ordered from them a number of times and the items have always been dispatched promptly and well packed. I would certainly recommend them.
20 settembre 2016
Non scritta su invito
Excellent product fitted in minutes , Ovia Gu320.
Fitted the replacement in minutes arrived on time and had texts to confirm delivery time.
Good price and clear description on website . With another six lights to update will be a returning customer soon and will recommend.
Ovia Gu320 is similar design to previous units but looks much sleeker and with fire rating.
More importantly the missus likes it for the close match to old eye ball light it replaced.
9 settembre 2016
Non scritta su invito
Excellent
The product was as described, and seems to be good quality. Delivery was prompt.
6 settembre 2016
Non scritta su invito
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