Almost paid $400 for a wig that smelled disgusting plus that wasn’t true to length. So when I tried to send it back they basically was going back and forth with me for weeks and right before the 30 da... Leggi di più
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Scopri cosa dicono le persone
Hi! I wanted to say that I love this hair. This is my second time ordering and they are very wonderful. They are very responsive regarding shipping and delivery, very honest about the hair, this is ho... Leggi di più
Okayyy this wig ateee 😍 The black with the blonde peekaboo highlights is EVERYTHING! The color is so pretty in person and gives such a cute pop without being too much. The 13x4 lace gives me so many... Leggi di più
I unfortunately bought a wig for $99 that looks nothing like the model in the picture. I even combed the wig as well and still, it doesn’t have the same volume. Customer service is making it very har... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Dorsanee Hair, reveal your unique charm. When you wear Dorsanee Hair, you become the focus of all eyes. Our designers carefully select high-quality human hair materials and use advanced hand-woven techniques to create flowing, natural, and textured hair for you. Whether for daily life or important occasions, Dorsanee Hair will be your secret weapon to shine. We continuously draw on global fashion trends, incorporating popularity, classics, and innovation into product designs, making every Dorsanee Hair wig radiate irresistible charm. Various lengths, colors, and styles are available, which can create strong personal fashion styles as well as natural daily images. Wearing Dorsanee Hair, renew your look. Our detachable design seamlessly blends into your existing hairstyle. Easily manage and change styles, and you will enjoy the convenience brought by wigs. Healthy and comfortable materials ensure a comfortable experience all day long. Choose Dorsanee Hair and meet the most beautiful you. While pursuing fashion charm, we also focus on product safety and applicability. Making your life more wonderful is our unchanging original aspiration. Dorsanee Hair, a leading international fashion brand, provides high-quality wigs to reveal your unique charm and make your life more wonderful.
Informazioni di contatto
Rm05,21F,Building D, IFC|Weiwen Road , Banjiehe Street , Weidu Distric, 461000, Xuchang, Cina
- 1-(646)-644-4220
- support@dorsaneehair.com
- www.dorsaneehair.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
FedEx
FedEx! They use FedEx! A professional shipping service! They care enough to contact you directly to ensure that you will get the item. And from the look of the item so far.. l like the item.. they have a human touch and the item came right away.. (within two weeks). Thank you Dorsanee.
I ordered the hair in March and I…
I ordered the hair in March and I needed it for a formal party and I didn’t get it til the week of April it took a month for me to get the wig so I been trying to return it but they are giving me the run around they won’t send me the information I will never refer this company to anyone
Beautiful wigs
Great customer service. Lovely selection of beautiful wigs
They lied
they stated they offer custiomazation but they do not. I stated I wanted a refund because they could not fullfill the order and was told no
This wig is soooo bombbb!
This wig is soooo bombbb!! i ordered a 24 inch 200% Burmese curly unit and it did not disappoint. The hair is super soft , no tangles or severe shedding. It maintains its texture with no problem after being washed. When it’s wet it eats downnn. The lace is basically invisible, giving scalp to the max !! , My unit came pre-plucked which is a major plus.
No lie this is the wig I’ve purchased this year, shipping took about a week but it was totally worth it. Will
Shop again !
Poor Customer Service and Harassment
I purchased a ready to ship wig. When the wig did not ship per the timeline given, I requested a cancellation. I needed this for an event. This was something that was allowed per their cancellation policy. Everything I asked to cancel, they would refuse and then try to negotiate. After the fourth time I told them it was clear they would not honor their cancellation policy so I was opening a dispute. They still tried to make me keep the order and admitted they keep processing it while I was requesting my cancellation. After the dispute was lodged, and they were notified, they then finally agreed to refund me my purchase if I cancel the dispute. This is a form of fraud btw. If a seller claims they cannot refund you and request a cancellation of a dispute it is a lie. Once you cancel the dispute, they do not have to refund you nor send you the product. Once a dispute is cancelled a new dispute cannot be opened. So you are screwed. I told them this. Up to this day, they started sending me multiple messages via email, text, and WhatsApp and harassing me to cancel the dispute. I never had anything like this happen to me from a vendor. I had to block them on everything but email it was getting so bad. I also sent all the messages to the payment processor to prove they finally agreed to refund me.
So if you ever need to be refunded with a cancellation or a return; you will never get them to agree to this. Your only option will be to file a dispute. If you file a dispute, they will actually harass you to pressure you to cancel.
I love my wig so much it’s so beautiful…
I love my wig so much it’s so beautiful n soft!! Thank you so much Dorsanee I will be ordering AGAIN 💅🏻
Ik heb een pruik hier besteld de…
Ik heb een pruik hier besteld de kwaliteit is goed en ben zeer tevreden.
24’ Burmese natural wave free parting…
24’ Burmese natural wave free parting and gives you the length you ordered. Just Beautiful!! Worth every penny!
I love his hair it’s beautiful.
I love this hair. The texture is amazing. I only regret that I didn’t get a 20 inch I wish it came in the light brown color. The hair is soft. I washed the wig. when I received it. It did not shed it at all. And the curl just bounce back it’s beautiful love it. I will order it again. Hopefully they will have a light brown color like a Ambra color. just I received it on time. They are a honest reputable company.
First order, wig length and density not as advertised
This was my first time ordering from this company. On their website, the wig I ordered showed fifty nine reviews, all rated five stars, which influenced my purchase. After the wig was delivered, it was immediately clear it did not match the listing.
The wig I received was very thin with uneven short layers and did not resemble the product photos or description. I contacted customer service within their stated return policy and provided photos.
Their response was to explain that lace wigs are naturally shorter in the front and lighter in density, and that some customers trim the hair themselves. They stated the wig was normal and well balanced, and offered either a small partial refund or a discount on a future order. No option for a full refund was provided.
When I requested a full refund for an item not as described, I did not receive further responses or return instructions.
After this experience, and after noticing that all wigs on the site appear to have only five star reviews with no visible complaints, I believe buyers should proceed with caution.
Deep water wave wig
I ordered a deep water wave wig honeyblond and im in love with the wig. Its beautiful and i got so many compliments for the wig.
I bought the ombré red rose pink blonde…
I bought the ombré red rose pink blonde wig it’s so beautiful I love it, you should definitely buy it! Amazing density very thick and silk hair
I have had a Great Experience
I have had a Great Experience, I ordered the pixie cut wig as well as a 30 in deep wave wig , I ordered them both on the same Day , it took about 9 days total to get here , I couldn’t really “track” my package, so I was a little worried at first , I’ve not installed my 30in yet but I did install the pixie (so cute) The hair didn’t shed and it was NOT a Funny Smell , my lace was Full on both units and Full , I can’t wait to install the 30in I will be back to write a review about that one in specific, once it’s installed
This wig is amazing it's beautiful and…
This wig is amazing it's beautiful and soft I got the full lace and I can't say enough about how realistic it is. It did shed more than I thought but it held up I love ❤️ this wig thanks so much💕💕💕🎉🎉
Costumers service is very helpful and…
Costumers service is very helpful and the wigs are pretty
Do you really respect your customers??
Your order has been picked up by shipping company⁉️This is the response I got from Dorsanee Hair after I asked for shipping information. I purchased a wig on 12/26/25. I contacted on 1/2/26 ONLY to get shipping information, because we have had thefts in my area. Today is 1/6/26 end of day, and I have no product or shipping information. Dorsanee you think we like wasting our hard earned money⁉️You can’t treat your customers like trash and think it won’t affect your bottom line.
Dorsanee, if you did right by your customers, you could have “Customers for life!” It is your job to give us the information we request from you.
You only see money, we see a company that we hope becomes like family.
Pearl
18 days
Ok so the hair finally did arrive and it took about 18 days total from order to delivery. Noted. Now as for the hair, I ordered the pink and gray skunk stripe/ombre. It appeared that I’d gotten what I ordered, it was true to length and looked like the picture. I usually like to wash my wigs before wearing them. Glad I didn’t do that this time around. I wore the wig about a week before deciding it was time for a wash. My wig is blonde now. I expect a little of the color to rinse out during a warm wash sure, but ALL OF IT?? Not to mention when you put heat to it, it burns and changes the color of the hair so you have to keep heat settings below 400 to prevent that.. So $275-$315 for this wig was a little excessive for me. It should’ve have been at least 75-100 dollars
cheaper. That’s my final review for you Dorsanee.. 3 stars.. Do better.
This company is honestly amazing
This company is honestly amazing. I got my package very quickly, the wig was so beautiful. They are so quick with their responses, I will definitely be ordering again. I brushed out the beautiful curls already but the hair is so thick and beautiful. Thank you so much.
I have just about made a final…
I have just about made a final commitment to not purchase on line. When I received my package from Dorsaneehair I was amazed. This is what I ordered to the expectation that I imagined! I will purchase from the again and you can truly trust their product. Thank you for caring about the product you send out to us.
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