Dogsnug Recensioni 95

TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

As you say the solid base does a really good job supporting my puppies long body! The wide shoulder strap distributes the weight comfortably. Very pleased! Thank you, Simon Ansell

Valutata 5 stelle su 5

Having a DogSnug just made it easier to navigate with busy towns/streets when there's already alot of dog owners/walkers & it massively came in handy when we were hiking in the Peaks when coming back... Leggi di più

Valutata 5 stelle su 5

Excellent miniature dachshund carrier with long comfortable bottom for long body snd spine. Easy to carry and comfortable for dog. She loves going in it. Ideal for long walks or travelling on public t... Leggi di più

Valutata 1 stelle su 5

Buyer beware! After deciding the sling was not suitable for my use, I returned the item tracked and signed for, the item was received by Dog Snug, but I have never had notification that the item ha... Leggi di più

Dettagli dell'azienda

  1. Negozio di animali
  2. Negozio per animali

Scritti dall'azienda

We’re Dogsnug — an independent dog brand based in Stoke Newington, London. We design and make carriers, harnesses, and jumpers in our workshop, creating thoughtful, good-looking gear that works beautifully for dogs and their people. Trusted by thousands of dog owners, Dogsnug creates comfortable, stylish, and long-lasting gear for dogs. Dogsnug began over 10 years ago, when we struggled to find kit that truly worked for our own whippet dog Kai. Too often, the choice was either practical but unattractive, or stylish but not built to last. So we set out to make products that do both — combining comfort, durability, and a modern look you’ll feel good about using. Since then, we’ve worked with thousands of customers, both online and in our Stoke Newington shop, to refine and perfect our designs. Every product is informed by real dogs, from dachshunds needing back support to whippets who hate the cold. We obsess over details like adjustable straps, water-repellent fabrics, and breed-specific fits, so daily walks, train rides, and adventures are easier and more enjoyable for everyone. We’re proud to stay independent and keep all our design and production in East London. At Dogsnug, our mission is simple: to keep your dog comfortable, safe, and stylish on every outing — while giving you gear you can trust to last.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

95 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 12% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Valutata 5 stelle su 5

Really great quality bag

Really great quality bag, my pup is too young for long excursions and hadn’t liked the other bags we’ve tried but this one is like catnip - he falls asleep in it on trains, whilst walking around, even when visiting new cities! And the wide strap makes it comfy for me!

12 novembre 2025
Valutata 5 stelle su 5

Absolutely brilliant company with customer service that is unbeatable!

Absolutely brilliant company. Went to great lengths to ensure I received my dachshund carrier in time for a holiday even after the (third party) delivery service had let them down by not collecting my purchase in time for next day delivery! Actual item is superb! 🤗 Perfectly designed specifically for dachshunds, it’s supportive, comfortable (for both doggy & owner) and extremely hard wearing AND discreetly stylish (even my partner was happy to “wear” it) Our dachsie ‘Clover’ quickly adapted to it and being so close to me AND not having to puddle her way through the wet streets resulted in a VERY happy (+ dry/clean) doggy 😊 Visiting Cornwall, a lot of fellow dog owners commented or even stopped us to ask where we had bought the carrier & we were more than happy to direct them to the Dogsnug website. Will definitely continue to use this company and are more than happy to recommend them for their superb & personalised customer service. Thank you for making our holiday much easier.. we look forward to many more years using this fantastic product.. 😊

7 novembre 2025
Valutata 5 stelle su 5

Brilliant!

Easy checkout process and super fast delivery.
The Air Puppy & Dachshund Dog Carrier is very well made and feels sturdy with our mini dachshund inside. He obviously feels secure but I love the addition of the fastener that attaches to his harness. The wide padded strap makes it very comfortable and the fact the strap is adjustable is excellent for all members of the family to use. The deep pocket on the front is very useful and deep enough that you could put your phone inside without worrying about it falling out.
We had the poop bag holder as a free gift but I would have happily bought it. It's well made and feels sturdy, it clips onto the lead easily and dispenses the bags easily. It even came with a free roll of bags!
Lastly the plastic free packing is excellent and doubles as a free bag for life that has adorable pictures of dogs on the front.
I love that it's a British business with everything made sustainably in the UK and the workers are paid a fair wage. I'll definitely be back for more products as our puppy grows!

10 novembre 2025
Valutata 5 stelle su 5

Highly recommended DogSnug

This is my third purchase from DogSnug. The products are really good quality and the fleeces are just perfect for my little dachshund.
Customer service is also excellent, they quickly sent a replacement for an item that was sent in error. Would highly recommend

3 novembre 2025
Valutata 3 stelle su 5

I love the size and material

I love the size and material. The harness seems very flimsy and the drawstring poor quality considering how much it cost. I have only used it once for a short distance and was happy with it. We are going on a holiday soon so will be using it over long walks. He used it as a bed in the pub!

31 ottobre 2025
Valutata 3 stelle su 5

Not great

Beautifully made dog jackets & lovely colours .
No mention of measuring with a harness on if you require harness holes so you can clip the lead on so both mine were way too tight ~ I genuinely didn't think of doing that . I measured both correctly but the one for my smaller dog was too short along get back . The legs are too tight & will not bend my dog's paws to get them in the arm holes , no one should . Too snug ironically & over priced. I have donated the two I bought to a dog rescue. Disappointed

27 ottobre 2025
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Risposta di Dogsnug

I’m sorry to hear the jumpers didn’t work out for your dogs. You’re right — we don’t currently mention measuring with a harness on. It’s a tricky one to standardise, as some harnesses sit flat while others are more built up, but it’s great feedback and we’ll start advising customers to measure their dogs while wearing a harness if they’re choosing the harness-hole option.

Our jumpers are designed to sit close for warmth and comfort, but they should never feel restrictive. If the fit felt too tight, we’d have been very happy to help find the right size — we’re always here for that.

Thank you so much for taking the time to write a review.

Valutata 5 stelle su 5

These fit very well

These fit very well, covering the whole back, high neck, chest and tummy, so, all cosy and dry. Good length with great reflective strip. Washes and dries quickly. I bought 3 to change often.

20 ottobre 2025
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Risposta di Dogsnug

Thanks so much for taking the time to review us.
We’re thrilled to hear the fit’s spot on and that your pup’s staying warm, dry, and visible. Three jumpers on rotation — that’s some clever thinking!

Valutata 5 stelle su 5

Dog carrier return

Hi unfortunately the dog carrier was not suitable for our dog therefore we requested a refund. I could see nothing wrong with the quality of the product and it may well be suitable for other dogs. I look forward to a reply re the return process.I note that indy original review i only gave one star. My mistake that I didn't click on the star rating . Happy to give it a 5 stars.my only observation is that we sent a message to your inbox but didn't receive a reply as to the procedure . Other than that all OK.

27 ottobre 2025
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Risposta di Dogsnug

Thank you so much for updating your review — we really appreciate it!
We did reply to your original message at the time, but I just checked and looks like the email bounced back as undeliverable. We’ve just sent another message to make sure you have all the details — if it doesn’t come through, please do get in touch by emailing: customercare@dogsnug.com, and not through the contact form, in case the contact form is not working properly.

We’re really glad you were happy with the quality and so grateful for the five stars — it means a lot!

Valutata 5 stelle su 5

My pup took to it straight away

My pup took to it straight away.
He was comfy and stayed put. Good when taking places where busy or service stations , even took his to hospital app in it!

20 ottobre 2025
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Risposta di Dogsnug

That’s wonderful to hear — sounds like he’s made himself right at home in it! We love knowing it’s helping you both get around comfortably, even on those busier outings (and wow, a hospital appointment — what a good boy!)

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