Very poor selection & quality herbs, The 3 I bought 2 weeks ago have all died - poor roots. Also expensive!! I bought much better herbs & cheaper at Mortonhall garden centre & I’m delighted with... Leggi di più
Sede
Cambia sedeMelville Nursery, EH18 1AZ Lasswade, Mid Lothian, GB
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Hey visited Dobbies today for afternoon tea with friends. Our server Owen gave us excellent service even though he was run off his feet nothing was to much trouble for him. Excellent service snd cus... Leggi di più
Customer service was rude when we arrived at soft play The soft play area was absolutely Baltic Outside temp was -4 inside temp was not much better All adults are sitting with winter coats o... Leggi di più
L'azienda ha risposto
Had lunch with the family in Dobbies Lasswade (Edinburgh) today. The food was great value but the service was what was really to write home about. Jordie was absolutely brilliant! He was friendly to e... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Informazioni di contatto
Melville Nursery, EH18 1AZ, Lasswade, Mid Lothian, Regno Unito
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
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Awful
First time we have been here for breakfast in years and won’t be back. The seats are dirty, the food came on cold plates so the breakfast was cold no black pudding or beans available alternative to beans was an extra tomato not the best alternative! Asked for extra toast this was also cold. The only positive thing about it was the staff they are very friendly and helpful.

Risposta di Dobbies Garden Centres - Edinburgh
It was busy in cafe/ restaurant we…
It was busy in cafe/ restaurant we were offered to go to the cafe coffee bar at the back of room so we didn’t Que for long !
My friend is gluten free it would have been helpful to have a Gf sign on the cakes etc to help her make right choice!
However the assistant was able to find out quickly what was GF suitable
Terrible Food & Awful Service
Visit to the cafe today at lunchtime. We’re greeted by and served by very friendly/professional gentlemen. Enjoyed our coffee as we waited & waited & waited, then chased up our food order an hour after placing the order only to receive an inedible baked potato under a congealed blob of melted cheese and coleslaw & couscous which had clearly been under a hot plate for an hour. Food poisoning on a plate!

Risposta di Dobbies Garden Centres - Edinburgh
Still expensive and not enough staff
Still expensive and not enough staff. Waiting times to get served not getting any shorter.

Risposta di Dobbies Garden Centres - Edinburgh
It was a year since last at Dobbies
It was a year since last at Dobbies. The service in the restaurant was so bad we decided it was not somewhere we wanted to be. Returned last Saturday and it was dreadful. Two lines at the Tea & Coffee Station were at least 50 customers deep and moving so slowly it took 35 minutes to be served. The issue appears to be that the managemnt do not work at the weekend, with the result there is no one in charge to attend to the bottlenecks. It will take a change in ownership of Dobbies before I could consider going back.

Risposta di Dobbies Garden Centres - Edinburgh
Good as always
Good as always, good value and quality products and service, good food in restaurant
Service food great selection of sales…
Service food great selection of sales products great and staff
The staff are all friendly and helpful…
The staff are all friendly and helpful as usual. We shop there at least once a month.
GLUTEN FREE
Although you were able to offer 2 gluten free cakes they are not separate from other cakes. This can cause cross contamination which would have made me very poorly. PLEASE keep gluten free cakes well away from gluten containing foods
I love visiting Dobbies
I love visiting Dobbies, however I and others are saying the same thing, ever since you have installed those push button Coffee machines the Coffee is warm at best. Remember we have to get Coffee to the table, take our coats off eat our cakes etc.
The staff say they cannot change the temperature which is rubbish I have a DeLonghi and I can adjust the temperature, your machines are more advanced than mine.
helpful staff
Always lots to look at
Always lots to look at, flowers, plants and also lots of clothing, books and toys
Always good
got what I wanted good choice
Club member experience
I used my free drinks vouchers with a couple of breakfasts. Great value and food
Friendly helpful staff
Not a great experience
I was only at the cafe. They are incapable of making a really hot latte!!

Risposta di Dobbies Garden Centres - Edinburgh
Great selection of good quality plants…
Great selection of good quality plants … restaurant very good staff are excellent but no system in place to Tip the staff. Shame on you dobbies otherwise I would give 5 stars 🌟
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