This the legal firm for Direct Line and based both in South Africa and England. From start to the finish of my car case they were difficult to get a reply from and made a complete mess of the inform... Leggi di più
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Mark was patient and reassuring on what would happen next. He came across very professional and explain everything in great detail making sure I understood the process and why he was asking me the que... Leggi di più
L'azienda ha risposto
DLG have a great approach to handling their client base. I was initiated to the process by phone and I have to say after dealing with a DLG, I would Highly Reccomend thier services. Mark, the Adviso... Leggi di più
L'azienda ha risposto
I will always be grateful to Aldwin Panaligan for the knowledge, empathy and responsiveness he has shown towards me over ten worrying months. He is calm & experienced, brilliant at explaining the myst... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
DLG Legal Services is dedicated to providing affordable, high-quality advice across a broad range of legal services.
Informazioni di contatto
Regno Unito
- www.dlglegalservices.com
4,5
Eccellente
727 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 90% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Best in the game
Great legal team helpful friendly an is always thinking about the customers putting them first highly recommended
17 settembre 2025
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Risposta di DLG LEGAL SERVICES LIMITED
Thank you so much for leaving a review. We really appreciate your feedback regarding your experience.
Risposta di DLG LEGAL SERVICES LIMITED
We are sorry to hear that about your experience. We do pride ourselves on providing exceptional customer service and on this occasion, we are sorry that you feel that this was not achieved. If you would like to email Complaints@dlglegalservices.co.uk quoting your reference number, we would be happy to look into your concerns.
Staff were nice
Staff were nice, particularly Vikki who helped us out a lot.
The company itself is not very good.
15 settembre 2025
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Risposta di DLG LEGAL SERVICES LIMITED
Hi Enebel
Thank you for your review. We are very sorry to note that you were not entirely satisfied with your experience. If there is anything specifically you would wish to discuss regarding the service provided please do get in touch with us directly.
Very polite and understanding
Nice polite and very understanding under my circumstances
16 settembre 2025
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Risposta di DLG LEGAL SERVICES LIMITED
Hi Andrew
Thank you for taking the time to leave a review. Your feedback is very much appreciated.
Communication with the claimant
Prompt in contacting me;
Polite in communicating
Explained legal concepts in easy-to-understand language
9 settembre 2025
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Risposta di DLG LEGAL SERVICES LIMITED
Hi Christopher
Thank you for taking the time to leave a review. Your feedback about your experience of our service is much appreciated.
Exceptional service
The telephone call was handled exceptionally, we were made to feel very safe, comfortable and listened to.
The questions were handled with compassion and attention to detail.
Overall, I would rate DLG Legal Services higher if I could.
11 settembre 2025
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Risposta di DLG LEGAL SERVICES LIMITED
Hi James
Thank you so much for taking the time to leave a review. We are glad to hear that your call with us went so well and we look forward to assisting you with your claim.
Very prompt response
Very prompt response, very positive approach and clear
3 settembre 2025
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Risposta di DLG LEGAL SERVICES LIMITED
Hi Louise
Thank you so much for taking the time to leave a review about your positive experience.
I had a car accident and DLG have been…
I had a car accident and DLG have been amazing! definitely recommend.
21 agosto 2025
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Risposta di DLG LEGAL SERVICES LIMITED
Hi Sofina
Thank you for your review and feedback. We are so pleased to be able to be of assistance to you.
I have been passed from pillar to post
I have been passed from pillar to post, every time I email my case worker she replied with an email to say she is not in until the following week, this has happened multiple times. I'm over 3 years in and this process is becoming more traumatic than the accident. There are items I need like a mobility scooter and bathroom adjustments which the compensation would go towards but I'm left in the dark almost all the way.
9 settembre 2025
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Risposta di DLG LEGAL SERVICES LIMITED
We are sorry to hear that about your experience. We do pride ourselves on providing exceptional customer service and on this occasion, we are sorry that you feel that this was not achieved. If you would like to email Complaints@dlglegalservices.co.uk quoting your reference number, we would be happy to look into your concerns.
Following a car accident a couple of…
Following a car accident a couple of years ago, DLG Legal Services have been amazing in their support and communication through this process. I would especially like to highlight and commend both Maria McCusker and Joshua Spence in their assistance. Both are friendly and professional, and made the process easier knowing they were working on my case. Thank you!
8 settembre 2025
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Risposta di DLG LEGAL SERVICES LIMITED
Thank you for your kind words and for taking the time to share your experience. We are grateful for the opportunity to support you with your claim and are glad to hear that Maria and Joshua were able to make this process easier for you.
DLG legal 5 stars
My latest experience of DLG legal services has been excellent. My solicitor ( Christian) really understood my issue and my feeling of helplessness and was very supportive and attentive. He put a lot of himself into the case and I would thoroughly recommend him.
31 luglio 2025
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Risposta di DLG LEGAL SERVICES LIMITED
Thank you so much for your kinds words. We are delighted to hear that Christian was able to provide the support and understanding you needed during a challenging time, and we are glad that we could make a positive difference for you.
Clear and supportive
Clear and supportive. They took the time to go through everything with me. I feel at ease and confident that they are dealing with my case.
3 settembre 2025
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Risposta di DLG LEGAL SERVICES LIMITED
Thank you so much for leaving a review. We are grateful for your confidence in us and look forward to helping you with your claim.
Risposta di DLG LEGAL SERVICES LIMITED
Hi Fay
Thank you for your review. We really appreciate your feedback.
Risposta di DLG LEGAL SERVICES LIMITED
Hi Adrian
Thank you so much for your review. Your comments are much appreciated.
Very good company
Very good company, very professional and reliable the lawyer knows his job
2 settembre 2025
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Risposta di DLG LEGAL SERVICES LIMITED
Hi William
Thank you for taking the time to leave a review. We really appreciate your feedback.
This is the most unprofessional and…
This is the most unprofessional and most useless legal services I have come across in my life. They don’t respond and they have decisions made up by themselves at their whims and fancies. My case has been dragging for a year now. And it’s paltry £216 they are arguing on. Loss of work … no no. It feels like they are representing the other party. I should have gone to Neil Hudgell and they would have done the best job for me. Utterly useless and unprofessional people.
31 agosto 2025
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Risposta di DLG LEGAL SERVICES LIMITED
We are very sorry to read your comments. We have asked that the case handlers team manager contact you to discuss your concerns further.
My experience with DLG Legal Services…
My experience with DLG Legal Services Limited has been absolutely amazing, they have been helping me with my case for the past 4 years. They were incredibly supportive and patient with me. The company gives very good advice. I mainly worked with Simnett Emma, I am very grateful for her. She helped me a lot.
29 agosto 2025
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Risposta di DLG LEGAL SERVICES LIMITED
Hi Lutaladio
Thank you so much for your review. We are so pleased to hear about your experience and are glad that we were able to be of assistance with your claim and provide you with the support you needed. We will be sure to pass on your kind comments to Emma. Thanks again!
Risposta di DLG LEGAL SERVICES LIMITED
Hi Carina
Thank you for sharing your experience. This is very much appreciated.
The way it was explained and heard my…
The way it was explained and heard my side with patience
26 agosto 2025
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Risposta di DLG LEGAL SERVICES LIMITED
Thank you for leaving a review. This is very much appreciated.
Professional and Successful
Isabel Brady was good at keeping me in touch, and spot-on with her valuation of my claim. I wish the whole experience had never happened but was glad to have her support and that of DLG
9 maggio 2025
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Risposta di DLG LEGAL SERVICES LIMITED
Hi Phillipa
Thank you so much for your review. We are delighted to hear how well Isabel supported you with your claim and it is great to know that her efforts were so appreciated. We will be sure to pass on your kind comments to her.
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