We have been to your Watford store a few times, every visit we were offered help and information but never followed around or made to feel uncomfortable. At other store (not DFS) we were almost stalke... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Today we met Edmond who unlike other shops simply said hello and allowed us time before we requested assistance. We hate having sales people hound you so our experience was relaxed and not... Leggi di più
L'azienda ha risposto
All in all a great experience at DFS Watford, my partner and I arrived at the site and had a look around for around 30 minutes, there was no pressure from any of the staff while we were looking. When... Leggi di più
L'azienda ha risposto
Ed (Del Boy) was absolutely brilliant! So welcoming and instantly made us feel so comfortable without any pressure to make a purchase. He answered all our questions and explained everything perfectly!... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Lower High Street, Unit B, WD17 2JZ, Watford, Regno Unito
- 0333 999 9806
4,9
Eccellente
4K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
My visit to the store was very good
My visit to the store was very good, the staff were very friendly, welcoming, and attentive. My needs were successfully met on my trip, anytime I need anything in the future I will be back. Kalpana was great with me, she had a lot of patience and time. Her customer service skills were excellent, she made me feel that my views were heard and taken into consideration.
11 luglio 2026
Risposta di DFS Furniture - Watford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Lee and the team in the Watford store
Lee and the team in the Watford store, thanks for making buying a sofa so easy. Your sales lady listened to my requirements, especially with a narrow front door, so we selected the right sofa. The sofa was delivered earlier than expected, although it took two deliveries to get the sofa into my house.
The experienced second crew were brilliant and Lee many thanks for the generous hamper which arrived yesterday to apologise for the first delivery.
The sofa looks great and is comfortable. Having shown family and friends photos of the hamper, they are impressed with your customer focus.
30 giugno 2026
Non scritta su invito
Risposta di DFS Furniture - Watford
Hello Alan,
Thank you for taking the time to leave us a 5* review. We’re happy that Lee met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind regards,
Lia
DFS Customer Support
I went to the Watford store on Sunday…see above
I went to the Watford store on Sunday 5th July and was seen by Lee, The store Manager. I explained which chairs I required, recliners/risers, but said I needed to talk to my husband first. I again went today 7th July and was well attended by another salesman, very helpful and listened to my requirements. I placed the order straight away and was well impressed by the service I got.
7 luglio 2026
Risposta di DFS Furniture - Watford
Hello Hilary,
We're really grateful you shared this amazing 5* review. We are glad to hear that Lee helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Watford
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
At the watford branch
At the watford branch, Khadija helped us a lot with picking a sofa and manager Lee was amazing at making it all happen. Will definitely recommend to friends and family.
5 luglio 2026
Risposta di DFS Furniture - Watford
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
DFS Watford (Khadija)
We went to DFS in Watford & were welcomed by Khadija. She was lovely. We told her what we had in mind. She showed us few things. She was so nice and treated us with respect and showed us what we were after. Excellent service from Khadija.
5 luglio 2026
Risposta di DFS Furniture - Watford
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great customer service
4 luglio 2026
Risposta di DFS Furniture - Watford
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Very happy with Daniel’s help and…
Very happy with Daniel’s help and service. Everything was explained in full with no hard sell.
4 luglio 2026
Risposta di DFS Furniture - Watford
Hello Denise,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
He was very professional and very…
He was very professional and very knowledgeable person.
3 luglio 2026
Risposta di DFS Furniture - Watford
Hello Roena,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Mo was great
Mo was great! Very helpful and went through all the processes with detail.
Makes a good coffee also 😉
26 giugno 2026
Risposta di DFS Furniture - Watford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Watford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Watford
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Watford
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Watford
Hello Siddharth,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Kapal @DFSWatford is a 💎
Honestly DFS Watford you will see me in the distant future. Kapal was 5star she was professional, polite, patient and not pushy very knowledgeable and caring. She explained everything clearly and left us to make our own decisions. When she returned we asked the important questions. A brilliant sales assistant. All the staff at Watford were pleasant to be fair . Good headship good staff🌟
20 giugno 2026
Risposta di DFS Furniture - Watford
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Kapal met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Imagine 19:45 we quickly wanted to…
Imagine 19:45 we quickly wanted to match a sample to a sofa we liked and was considering ordering next day and a guy has noticed us walk to the front door and bluntly locks it in front of us instead of at least saying sorry. What a way to lose a customer. You don’t even get treated this way in a clothes shop. If your opening hours are until 8pm then do not bluntly lock the doors as we are walking towards the entrance or if you are having to lock up early. Just say sorry and explain. Cost nothing to be nice.
26 giugno 2026
Non scritta su invito
Risposta di DFS Furniture - Watford
Good Morning Marcelina,
Thank you for taking the time to share your review. I am very sorry to hear of your experience when visiting our store. I do want to assure you that this will be fedback to the relevant team. If you do require any assistance in the meantime, please do contact our customer service team on 03339999777 and they will be happy to assist.
Kind regards,
Jordan
DFS Customer Care
dfs experience
very detailed items good build of items very helpful if anything needed would recommend to use to buy furniture
28 maggio 2026
Risposta di DFS Furniture - Watford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
We were very impressed by sales girl…
We were very impressed by sales girl Gezel who showed us bundle packages and was very informative of the products she showed u
22 giugno 2026
Risposta di DFS Furniture - Watford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Risposta di DFS Furniture - Watford
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Daniel wsd absolutely amazing…
Daniel wsd absolutely amazing throughout the whole experience when buying a sofa. He was extremely knowledgeable and told me everything I needed to know. There was no pushy sales techniques used throughout. Would definitely recommend.
20 giugno 2026
Risposta di DFS Furniture - Watford
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards.
Vanessa
DFS Customer Support
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.