Our sofa buying experience was excellent from start to finish. The staff at Truro were very informative and helpful. The service was extremely thorough without feeling under pressure. We visited t... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeChyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The place was quiet, well-lit and nicely laid out. All the staff were really friendly, approachable and, most importantly, not pushy at all. Dan was the staff member who helped me, and he w... Leggi di più
L'azienda ha risposto
We went in asking about the Mia sofa, when they didnt have it in, they showed a sofa of similar firmness, which we didnt like. We then looked at the Euphoria for the colour we wanted, and thisnis the... Leggi di più
L'azienda ha risposto
We were supported choosing a sofa by Teresa who directed us to a sofa that we hadn't before looked at, having listened to what we wanted. Teresa was friendly, approachable and transparent through the... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, Regno Unito
- 0333 999 9508
4,9
Eccellente
3K recensioni
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Le persone hanno visualizzato anche
Staff very helpful polite & friendly.
9 maggio 2026
Risposta di DFS Furniture - Truro
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
FIRST SOFA!!
Mariangela was very helpful and very welcoming. She explained the process with a smile and professionalism.
Helped us pick the colour and explained the difference between foam and fluff.
Will definitely be recommended.
9 maggio 2026
Risposta di DFS Furniture - Truro
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Risposta di DFS Furniture - Truro
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very welcoming when entering store
Very welcoming when entering store. Very informative and helpful when choosing the right sofa for me.
5 maggio 2026
Risposta di DFS Furniture - Truro
Good morning Ed,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great staff and a lot to chose from fantastic value highly recommended to family and friends
Great staff and a lot to chose from
29 aprile 2026
Risposta di DFS Furniture - Truro
Good morning Heather,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Still waiting on delivery
Still waiting on delivery! Keep getting told a date and then never arrives!
29 marzo 2026
Risposta di DFS Furniture - Truro
Good afternoon,
Thank you for your feedback. We're sorry you gave DFS 1 star and understand your frustration if delivery didn't happen as expected. After checking, delivery was never arranged before. We will investigate why you were told it was booked. Sorry for the inconvenience and we look forward to delivering your order next week.
Kind Regards
Lia
DFS Customer Support
Very personal feeling service
Very personal feeling service. No pressure. Great selection.
5 maggio 2026
Risposta di DFS Furniture - Truro
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Positive feedback
Quiet steady approach by the staff. We were given time to look around before being offered help.
Sales person extremely polite and helpful taking the time to look at different options for our needs and aftercare.
4 maggio 2026
Risposta di DFS Furniture - Truro
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great experience
Great experience, no pressure, everything explained so that you understood all you were signing up for, and purchased a great corner sofa and footstool 😁
4 maggio 2026
Risposta di DFS Furniture - Truro
Good afternoon James,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Truro
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Truro
Good morning David,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Dan was very helpful and friendly could…not ask for better
Dan was very helpful and friendly could not ask for better service I would give him 10 all the way
4 maggio 2026
Risposta di DFS Furniture - Truro
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Was not pounced upon
Was not pounced upon. We approached the staff. Staff was very informative & friendly
2 maggio 2026
Risposta di DFS Furniture - Truro
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind regards,
Vanessa
DFS Customer Support
Going into the store was really valuable
Going into the store to find out information helped me make a decision to buy a sofa. Knowing this information was really important and very useful.
2 maggio 2026
Risposta di DFS Furniture - Truro
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Excellent service and informative.
2 maggio 2026
Risposta di DFS Furniture - Truro
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very friendly and helpful thank you…
Very friendly and helpful thank you Tristan from truro branch 10/10
2 maggio 2026
Risposta di DFS Furniture - Truro
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
It was very easy to purchase from DFS
It was very easy to purchase from DFS, Teresa was great help in explaining everything to us and helping us make the right choices. It was all quick and easy! She was lovely and welcoming from the start.
30 aprile 2026
Risposta di DFS Furniture - Truro
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Maria was excellent
Maria was excellent, she took great care and time to make sure I knew of different options for each sofa I liked. Showing me different textured materials as I dont like the feel of certain fabrics and made suggestions of other materials I didn't know of.
She explained each step of the financial process and helped me secure additional items to ensure I could make use of theirs discounts.
I am very happy with the customer service. Maria was very knowledgeable, kind, smiling and joking with me, I never felt pressured to buy anything I didn't need. Great experience 😊
29 aprile 2026
Risposta di DFS Furniture - Truro
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Found what we were looking for on the…
Found what we were looking for on the day. We have bought furniture for many years from your store
16 aprile 2026
Risposta di DFS Furniture - Truro
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
We were served by Steve in the Truro…
We were served by Steve in the Truro store. He was professional, informative & friendly. A very pleasant experience.
28 aprile 2026
Risposta di DFS Furniture - Truro
Good morning Andrea,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
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