We were very pleasantly surprised to find that there was no "hard-Sell" in store with the colleague simply asking what we were looking for and guiding us towards just what we wanted. He even warned... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeBrowns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG Torquay, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I had a really good experience with DFS. The whole process was explained clearly from start to finish, and the staff were very patient, friendly, and happy to answer all of my questions. They took the... Leggi di più
L'azienda ha risposto
The sales woman was very helpful. No matter what my concern was, she made sure I had everything I needed and answered every question with knowledge and professionalism.
L'azienda ha risposto
The lady who served us was friendly and helpful. She made us feel valued as customers and was clear and professional about the product. She gave us all the information needed quickly and effectively,... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Browns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG, Torquay, Regno Unito
- 0333 999 9848
4,9
Eccellente
4K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Bought a footstool the gentleman very…
Bought a footstool the gentleman very helpful an when out of his way to help me get it home thank you very much
13 luglio 2026
Risposta di DFS Furniture - Torquay
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very friendly staff
Very friendly staff, very knowledgeable and helpful, great service. Highly recommend.
18 luglio 2026
Risposta di DFS Furniture - Torquay
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We visited the store a few time while…
We visited the store a few time while we were making our mind up on which sofas to buy.
Each time we visited the staff were incredibly helpful and very friendly and professional.
The overall experience was excellent.
16 luglio 2026
Risposta di DFS Furniture - Torquay
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Torquay
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
very good staff is your greatest…
very good staff is your greatest attribute in your Torquay Store on all my visits.
6 luglio 2026
Risposta di DFS Furniture - Torquay
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Excited about the new sofas
We were taken very good care by Lily. She explained how to look after our furniture to keep it in a good condition for a very long time. She also introduced us and recommended the 5-year care plan which we think is really good value. She was lovely and helpful along the whole sale process.
14 luglio 2026
Risposta di DFS Furniture - Torquay
Hello Éva,
We are really grateful for your kind words and for sharing your experience in our store with Lily. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Torquay
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
In for a browse, out wirh a suite and 2 tables ordered
Came in today to look for a new suite. Wasnt feeling great as have a shoulder injury so wanted to come in look around and show partner some ideas i had seen and go home. Lily asked if we were ok and we wandered around tried lots of furniture. Then Lily appeared to ask if we needed help on anything, and we did. She was amazing. Not forceful just very friendly smiley and informative. She got us both a much needed coffee. We ended up leaving really happy having chosen a new suite and two tables. Great experience. Thanks Lily
12 luglio 2026
Risposta di DFS Furniture - Torquay
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Risposta di DFS Furniture - Torquay
Hello Joanna,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Helpful staff who made the whole…
Helpful staff who made the whole process really straightforward. Would highly recommend!
5 luglio 2026
Risposta di DFS Furniture - Torquay
Hello Ash,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Mike was extremely helpful and was able…
Mike was extremely helpful and was able to explain every question we ask. He was very charming and made us feel extremely at ease and did not try to push us into anything.
Also he never once try to rush us.
1 luglio 2026
Risposta di DFS Furniture - Torquay
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mike.
Kind Regards,
Jordan
DFS Customer Support
Very friendly staff
Very friendly staff. I was in the store for nearly 2 hours and no forced sale pitch. Once I decided what I wanted, they were very brilliant.
6 luglio 2026
Risposta di DFS Furniture - Torquay
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Buying the furniture at DFS Torquay was…
Buying the furniture at DFS Torquay was a pleasant experience. Mike was very patient and friendly as we slowly made our choice of sofa and colour. He was helpful without being intrusive. Altogether a successful purchase. Thank you!
6 luglio 2026
Risposta di DFS Furniture - Torquay
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Plesent and very helpfull assisyat a…
Plesent and very helpfull assisyat a plesent experince
5 luglio 2026
Risposta di DFS Furniture - Torquay
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
No pressure to buy!
4 luglio 2026
Risposta di DFS Furniture - Torquay
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Ordering was quick and easy- Rachel was…
Ordering was quick and easy- Rachel was helpful and polite
4 luglio 2026
Risposta di DFS Furniture - Torquay
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Great staff and we're very helpful
Great staff and we're very helpful, everything was explained 👏 ⁰
1 luglio 2026
Risposta di DFS Furniture - Torquay
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Torquay
Hello Joe,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Lily at dfs was really helpful and…
Lily at dfs was really helpful and helped us choose our first sofa we are very excited
30 giugno 2026
Risposta di DFS Furniture - Torquay
Hello Chantelle,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very helpful and polite
28 giugno 2026
Risposta di DFS Furniture - Torquay
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.