We have bought many items from DFS over the years. It remains our favourite furniture store. Staff at the Sunderland store are friendly and accommodating. We have been served by Diallo a couple of... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
We have bought many items from DFS over the years. It remains our favourite furniture store. Staff at the Sunderland store are friendly and accommodating. We have been served by Diallo a couple of... Leggi di più
L'azienda ha risposto
The staff at DFS are amazing! We had been to another branch to look at sofas then came back to Sunderland with our full order prepared and Lauren was incredibly friendly and helpful! We actually manag... Leggi di più
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We made our purchase at the Sunderland store and were helped by a staff member called Emma. She helped us finalise our choice and provided guidance on long term care of the sofa, taking into account a... Leggi di più
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My wife and I visited dfs at Hilton grange on Thursday 27/08/2026. The showroom was well stocked with a good variety of styles, colours and fabrics. As we browsed, a smart young sales assistant said i... Leggi di più
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Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda

3 Hylton Grange, SR5 3HR, Sunderland, Regno Unito
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The young girl was very helpful and explained everything we needed to know

Risposta di DFS Furniture - Sunderland
Diallo (sorry if incorrect spelling) was helpful, he went through everything from care cover to enough space for the delivery. No pushy and asked questions about my family.

Risposta di DFS Furniture - Sunderland
we were served by a lovely member of staff who was very helpful in finding the satee that we needed and went through all the paper work with ease.

Risposta di DFS Furniture - Sunderland

Risposta di DFS Furniture - Sunderland

Risposta di DFS Furniture - Sunderland

Risposta di DFS Furniture - Sunderland
Emma looked after us today while we were buying the sofas. She was so nice and made the experience great. Such a nice lady, really pleased with what we bought.

Risposta di DFS Furniture - Sunderland
From start to finish the experience was great no pressure just help when I needed it and very professional.

Risposta di DFS Furniture - Sunderland
Really good experience was well looked after by the staff explaining everything as they went along also double checking everything to make sure everything was correct.

Risposta di DFS Furniture - Sunderland
Neil the salesman was great, his knowledge of furniture was next to none. he offered us tea of coffee. He went through everything very clearly and understandable.

Risposta di DFS Furniture - Sunderland
Diallo was so helpful when we arrived before the shop closing time, nothing was a bother and he even came in to work early the next day so we were able to pick up the furniture at a convenient time for us , so helpful thank you :)

Risposta di DFS Furniture - Sunderland
Great thorough explanation of options to make my sofa affordable. Thank you Cadence. Cant wait to relax on my new corner sofa :)

Risposta di DFS Furniture - Sunderland
⭐⭐⭐⭐⭐
Excellent customer service from start to finish! The girls were absolutely lovely and made us feel welcome from the moment we walked in. They were friendly, knowledgeable, and put us completely at ease without any pressure to buy. They made the whole sofa-buying experience enjoyable and stress-free. We couldn't be happier with the service and would highly recommend them!

Risposta di DFS Furniture - Sunderland
Cadence made our experience great, as very indecisive customers, she took the time to sit with us, listen to what we wanted and answer our questions. We had 2 choices in mind that we were unsure on and after listening to us, pointed out a sofa we had not looked at that checked all of our boxes. So glad we decided to go in store.

Risposta di DFS Furniture - Sunderland
Great range of products. Staff very cheerful and knowledgeable.

Risposta di DFS Furniture - Sunderland
Went back to purchase another sofa as the one we previusly bought two years ago is exemplarary. Bought the same one again for the dining room.
Staff are excellent, polite and attentive.
Very good experience.

Risposta di DFS Furniture - Sunderland
Toni at the Sunderland outlet was brilliant, explained everything down to how to clean sofa properly I didn't want the chair that came with the package deal,she went and seen someone and got the chair taken of the package result

Risposta di DFS Furniture - Sunderland
I went in to dfs,just to have a look at sofa's . Staff said good morning and left to let us browse around the store which is the best experience you can have.I went to the salesman NEIL who was excellent when I showed him what I picked. Everything was sorted quick and easy ,delivery is on the way, EXCELLENT SERVICE thank you.

Risposta di DFS Furniture - Sunderland
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