DFS Furniture - Stevenage Recensioni 

5764
TrustScore 5 su 5

4,9

Broadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN Stevenage, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

After initial interaction with Carol who was very helpful we were given some time to peruse at our leisure in selecting the best sofa for our needs. Carol was most helpful with the whole experience... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our experience with the Stevenage branch of DFS was amazing. The lady that sat with us and was very patient going thro sizes and swatches was so very helpful. I believe we wouldn’t have made the purc... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

John was friendly and helpful. He was very patient and nothing was too much trouble for him. We were very indecisive and weren't sure which sofa to choose, but he was never pushy or tried to convince... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Polite, helpful staff. Did not pester us and were really helpful when we asked questions. Ordering process was quick and easy. A pleasant shopping experience.

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • Broadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN, Stevenage, Regno Unito

  • 0333 999 9805

4,9

Eccellente

TrustScore 5 su 5

6K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(5764)

94.354 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

We had excellent time buying our Sofa

We had excellent time buying our Sofa, smooth and easy, very lovely and kind Staff, it was actually fun for a change and all easily explained and with details.

28 luglio 2026
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Risposta di DFS Furniture - Stevenage

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great service

Great service, great communication, Ellie is alovely sales assistant.

28 luglio 2026
Logo di DFS Furniture - Stevenage

Risposta di DFS Furniture - Stevenage

Hello,

Thank you for your lovely review.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

The person we dealt with was so…

The person we dealt with was so helpful, explained everything clearly and took his time with us. It was a relaxing enjoyable experience

28 luglio 2026
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Risposta di DFS Furniture - Stevenage

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Ellie our DFS sales personnel was so…

Ellie our DFS sales personnel was so lovely. She took her time to explain all our options when choosing our sofa and made the whole ordering process so easy and without delay. I highly recommend DFS in Stevenage as a lovely place to choose a sofa and a qaranteed professional customer service 😀 👍

26 luglio 2026
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Risposta di DFS Furniture - Stevenage

Hello Caroline,

We're really grateful you shared this amazing 5* review. We are glad to hear that Ellie helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Sofa purchase

We was greeted by a friendly and helpful lady called Sarah, who showed great patience and knowledge and helped us choose the right sofa for our elderly parents, nothing was too much troubel

27 luglio 2026
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Risposta di DFS Furniture - Stevenage

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

John was friendly and helpful

John was friendly and helpful. He was very patient and nothing was too much trouble for him. We were very indecisive and weren't sure which sofa to choose, but he was never pushy or tried to convince us to go for either one as a preference. He gave us the facts and information about both and left us to make the ultimate decision, without any interference. He was knowledgeable and clearly very experienced. And he made the best coffee.

26 luglio 2026
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Risposta di DFS Furniture - Stevenage

Hello Tom,

We're really grateful you shared this amazing 5* review. We are glad to hear that NAME helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Sofa shopping made easy

Really great experience choosing our sofa. John from the store was really great in helping us to choose the right sofa for us. Not at all pushy like some sales staff can be.

17 luglio 2026
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Risposta di DFS Furniture - Stevenage

Good Morning,

Thank you for leaving us a 5* review. We are really happy that John met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

The sales assistant we had helping us…

The sales assistant we had helping us was great. Thoroughly professional and patient with all the options we went through.

18 luglio 2026
Logo di DFS Furniture - Stevenage

Risposta di DFS Furniture - Stevenage

Good Morning,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Great customer service & experience in store

We met Micky on arrival at the store. We weren't sure what we wanted but Micky helped us. We chose a 4 seat sofa but wanted another seat and not sure what to choose. He showed us suitable chairs and cuddle seats. We hadn't thought about a cuddle seat but it will work well in our awkward room. He was patient, knowledgeable and we're really pleased with our purchases. Can't wait for them to arrive.

25 luglio 2026
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Risposta di DFS Furniture - Stevenage

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Micky met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Friendly staff and not pushy to buy

We was greeted by Micheal who was extremely welcoming he told us to walk around and try all the sofas we liked and if we needed any help he was there. He talked us through the best options on the sofa bed and 3 seater sofa and said that having a footer was a really good idea he was very comfortable to talk to and would recommend anyone wanting a friendly approach and not a pushy sales approach to definitely go to see Michael at Stevenage DFS

26 luglio 2026
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Risposta di DFS Furniture - Stevenage

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Really great service

Really great service! Very helpful and friendly, answered all our questions and offered reassurance with any concerns we may have had.

26 luglio 2026
Logo di DFS Furniture - Stevenage

Risposta di DFS Furniture - Stevenage

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Very helpful staff made us welcome and…

Very helpful staff made us welcome and feel comfortable .
A great experience highly recommend this store .

26 luglio 2026
Logo di DFS Furniture - Stevenage

Risposta di DFS Furniture - Stevenage

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Exceptional customer service

Exceptional customer service. Good choice and very easy to order with a nice cup of coffee

25 luglio 2026
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Risposta di DFS Furniture - Stevenage

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service

25 luglio 2026
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Risposta di DFS Furniture - Stevenage

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Member of staff's awareness of when to…

Member of staff's awareness of when to step in and when to let us browse was immaculate, which made you feel like you could browse at leasure and still ask questions and get answers when needed

25 luglio 2026
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Risposta di DFS Furniture - Stevenage

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

No pressure from the sales person

No pressure from the sales person, available to answer questions when required but gave me space to think and speak to my sister on the phone about my choice.

22 luglio 2026
Logo di DFS Furniture - Stevenage

Risposta di DFS Furniture - Stevenage

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Lovely customer service and very…

Lovely customer service and very informative and certainly not pressured into anything I didnt need

21 luglio 2026
Logo di DFS Furniture - Stevenage

Risposta di DFS Furniture - Stevenage

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

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