Having bought from DFS many times we were not disappointed again this time. The staff were exceptionally helpful, didn’t pester you but on hand to answer any questions/queries. We were left to wonder... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
After much looking and comparing I had decided to replace my Freya sofa with an identical one, in the same colour. Sarah was so helpful, she guided me through the screens quickly and efficiently. Sara... Leggi di più
L'azienda ha risposto
We had excellent support and guidance when selecting our Stowen range of furniture. Staff were very helpful about the various leather options and guidance on keeping the suite in tip top order! We l... Leggi di più
L'azienda ha risposto
Stu was so helpful, our initial plan of a corner sofa didn't work with our space but he helped us find an alternative and wasn't pushy or pressuring. We had time to look and decide what to do without... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Arlington Way, Sundorne Retail Park, SY1 4YA, Shrewsbury, Regno Unito
- 0333 999 9745
4,9
Eccellente
4K recensioni
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Risposta di DFS Furniture - Shrewsbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
I always choose DFS
I always choose DFS, for my final purchase. I like to look around other suppliers for ideas and comparisons.
This is my 8th purchase from DFS over many years due to the quality, and support available from start to finish to include the aftersale service.
Today the store was very busy and only The Manager and the delightlful young lady that helped me (Ruby's sister !!!) ..... apologies I did not catch the name.
The service was relaxed, friendly,helpful and met my needs.
Thank you
4 agosto 2026
Risposta di DFS Furniture - Shrewsbury
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Shrewsbury
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Risposta di DFS Furniture - Shrewsbury
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent service by Charlotte and…
Excellent service by Charlotte and Stuart in a busy shop
4 agosto 2026
Risposta di DFS Furniture - Shrewsbury
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Searching for furniture
Tony was a friendly,knowledgable,helpful customer sales person who helped guide us through our queries with patience and without pressurising a sale.Based on this eperience I would definitely return to the store for further purchases when needed.
2 agosto 2026
Risposta di DFS Furniture - Shrewsbury
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Shrewsbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Very easy to speak to very helpful…
Very easy to speak to very helpful explained very thing very clearly
1 agosto 2026
Risposta di DFS Furniture - Shrewsbury
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Shrewsbury
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Sue was very patient and helpful,she…
Sue was very patient and helpful,she brought our attention to the other furniture ie the tables and lamps as well and asked if we were interested . She was polite and friendly .
24 luglio 2026
Risposta di DFS Furniture - Shrewsbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Very helpful sales nothing to much…
Very helpful sales nothing to much trouble
She even stayed after closing to complete the salr
23 luglio 2026
Risposta di DFS Furniture - Shrewsbury
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
The shop had a lot of choice and…
The shop had a lot of choice and options and all staff were helpful. We had Helen help us and she was fantastic. She went through everything very clearly and helped us with choosing the best sofas for us.
30 luglio 2026
Risposta di DFS Furniture - Shrewsbury
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
We had a nice experience with Helen …
We had a nice experience with Helen she was excellent very friendly she made sure we understood all the details anf information ..we will highly recommend
29 luglio 2026
Risposta di DFS Furniture - Shrewsbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Good friendly service easy and…
Good friendly service easy and explained everything well
28 luglio 2026
Risposta di DFS Furniture - Shrewsbury
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Great service no presure sales overall…
Great service no presure sales overall a great experience
26 luglio 2026
Risposta di DFS Furniture - Shrewsbury
Hello Mike,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Helen is a star
Although we’d already chosen the sofa we wanted, Helen made the whole purchasing process an absolute pleasure. She was warm, friendly, incredibly helpful, and nothing was too much trouble. Her knowledge and genuine enthusiasm really stood out, and she even took the time to chat to us about roof tents, sharing some brilliant advice and recommendations that have inspired us to look into buying one ourselves. Customer service like Helen’s is rare these days, and she is a real credit to the company. Thank you for going above and beyond!
26 luglio 2026
Risposta di DFS Furniture - Shrewsbury
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Helen met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Fab service!
The lady who looked after us was phenomenal. Made us feel welcome and made a stressy big purchase as breeze. We might not have bought that day had it not been for her.
26 luglio 2026
Risposta di DFS Furniture - Shrewsbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Exceptional Service
From the minute we walked in the door Graham approached us with a very friendly manner. He explained everything clearly about the purchase and double checked everything with his manager Tony who was also very helpful. This is our fourth purchase from DFS we cannot fault the service or quality of products! We highly recommend them
25 luglio 2026
Risposta di DFS Furniture - Shrewsbury
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Graham and Tony met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
dealt with a positive lady
dealt with a positive lady , who new her furniture inside out a pleasure to deal with .
25 luglio 2026
Risposta di DFS Furniture - Shrewsbury
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Satisfied with the service of the staff
18 luglio 2026
Risposta di DFS Furniture - Shrewsbury
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
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