DFS Furniture - Salisbury Recensioni 2241

TrustScore 5 su 5

4,8

114-116 Southampton Road, SP1 2LE Salisbury, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We were welcomed by the staff, left alone to look around, when we asked for information it was swiftly provided in a friendly and professional manner, and once we made a choice, the process to purchas... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were greeted when arrived then left to look around by ourselves which we preferred. Not given any pressure or staff watching over us. Felt relaxed and at ease to view at our leisure. When selecting... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The sales rep was really polite, professional and accommodating to our needs when we decided to change our minds on the size of the sofa we were looking at.

L'azienda ha risposto

Valutata 5 stelle su 5

Over the last few days I have been in and out of the Salisbury Store to choose and order a sofa, I have had excellent service from Ben and the rest of the team. They were attentive without being pushy... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • 114-116 Southampton Road, SP1 2LE, Salisbury, Regno Unito

  • 0333 999 9507

4,8

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Valutata 5 stelle su 5

We were welcomed by the staff

We were welcomed by the staff, left alone to look around, when we asked for information it was swiftly provided in a friendly and professional manner, and once we made a choice, the process to purchase was slick, and all done whilst sat on the sofa we had set our hearts on. Easy. Thank you

9 maggio 2026
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Risposta di DFS Furniture - Salisbury

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

The sales rep was really polite

The sales rep was really polite, professional and accommodating to our needs when we decided to change our minds on the size of the sofa we were looking at.

29 maggio 2026
Logo di DFS Furniture - Salisbury

Risposta di DFS Furniture - Salisbury

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Very friendly staff

Very friendly staff, especially Tito in the Salisbury branch.

28 maggio 2026
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Risposta di DFS Furniture - Salisbury

Hello Deborah,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Valutata 5 stelle su 5

Good selection of sofas and polite helpful salesmen

Good selection of sofas. Perfect salesmen allowed us time in a relaxed atmosphere to choose.
Very happy.

26 maggio 2026
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Risposta di DFS Furniture - Salisbury

Hello Lloyd,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Someone was quick to help us

Someone was quick to help us. They were able to answer all the questions we needed and then we were left to try out the sofa bed ourselves without any hard sell.

15 maggio 2026
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Risposta di DFS Furniture - Salisbury

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Staff were brilliant and helped us get…

Staff were brilliant and helped us get the sofas we were looking for.

11 maggio 2026
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Risposta di DFS Furniture - Salisbury

Good morning Matt,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Valutata 5 stelle su 5

Staff member was absolutely fantastic…

Staff member was absolutely fantastic and made the transaction of buying a sofa so easy.

16 maggio 2026
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Risposta di DFS Furniture - Salisbury

Good morning Carly,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

The rep will was very good

The rep will was very good , not to pushy but friendly and knew his business

11 maggio 2026
Logo di DFS Furniture - Salisbury

Risposta di DFS Furniture - Salisbury

Good Morning,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

The sales person was very helpful and…

The sales person was very helpful and friendly and clear and not pushy

4 maggio 2026
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Risposta di DFS Furniture - Salisbury

Good afternoon Steve,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer service from the Salisbury store

Over the last few days I have been in and out of the Salisbury Store to choose and order a sofa, I have had excellent service from Ben and the rest of the team. They were attentive without being pushy and nothing was too much trouble with everything being checked and explained in full to me.

6 maggio 2026
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Risposta di DFS Furniture - Salisbury

Good morning Richard,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Friendly service left us to view…

Friendly service left us to view without following us around . When we needed advice really helpful and friendly not pushy to buy extras.

4 maggio 2026
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Risposta di DFS Furniture - Salisbury

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Valutata 2 stelle su 5

Great sofa, poor delivery experience

DFS itself were really good. Helpful store assistants and easy purchase process. Sofa quality is excellent and very comfy.

What let it down was the delivery experience through the sofa delivery company. Only 2/3’s of the corner sofa ware delivered due to incorrect loading of the delivery van. This was not made aware until 20 mins prior to delivery, by the delivery drivers who were told I was made aware earlier. Still awaiting the final part of the sofa and care kit.

20 marzo 2026
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Risposta di DFS Furniture - Salisbury

Good morning Ben,

Thank you for taking the time to share your review with us, we are really sorry to hear items were missing upon your recent delivery, we appreciate this is disappointing for you. We can confirm that delivery of the missing items is due to take place today, the drivers will be in touch when they are on route to your property to complete the delivery in full.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Friendly helpful lady

Friendly helpful lady, great customer service

2 maggio 2026
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Risposta di DFS Furniture - Salisbury

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5
Logo di DFS Furniture - Salisbury

Risposta di DFS Furniture - Salisbury

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Will

Will - the sales rep in the Salisbury Store was extremely accommodating and helpful - making the purchase of our products a pleasant experience

28 aprile 2026
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Risposta di DFS Furniture - Salisbury

Good morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Amazing knowledge and customer service

Amazing knowledge and customer service. No pressure. Very helpful

26 aprile 2026
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Risposta di DFS Furniture - Salisbury

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Ben in Salisbury was great and…

Ben in Salisbury was great and informative all the way through, our order came through a lot quicker than we expected too, absolutely no issues at all, beautiful sofas that have made our house a home

12 aprile 2026
Logo di DFS Furniture - Salisbury

Risposta di DFS Furniture - Salisbury

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ben.

Kind Regards,

Jordan
DFS Customer Support

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