I had an excellent experience with DFS. The staff were friendly, helpful and professional, and they made the whole process easy and stress-free. The quality of the furniture is excellent, and I’m very... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We were allowed to wander around the store without sales pitches. The staff were very helpful. Two members who went through our buying process, did not hurry us and made sure we understood everything.... Leggi di più
L'azienda ha risposto
Hamil was a good salesman in a relaxed way no pressure thorough offered a cofee very good glad payed bit more for recliner and runner so could move them
L'azienda ha risposto
Sales Rep Khan was very engaging and was listening to our requirements and was able to understand our choice of products. He explained all the areas and was very calm in his delivery without any press... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Colchester Road, Unit 4,Gallows Corner, RM3 0AD, Romford, Regno Unito
- 0333 999 9796
4,9
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
Great service quick helpful
17 agosto 2026
Risposta di DFS Furniture - Romford
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
I visited romford branch
I visited romford branch, the staff was very nice and welcolming.
Thank you for helping me
16 agosto 2026
Risposta di DFS Furniture - Romford
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Fantastic service
14 agosto 2026
Risposta di DFS Furniture - Romford
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Risposta di DFS Furniture - Romford
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very happy with the
Very happy with the. Sales man assisting us to choose the right sofa and helping us with our decision
13 agosto 2026
Risposta di DFS Furniture - Romford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
We checked all the sofas and chairs…
We checked all the sofas and chairs without being pestered by staff.
They were there when needed and were extremly helpful. They explained everything . I am very happy with my lazyboy.
12 agosto 2026
Risposta di DFS Furniture - Romford
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
I had an excellent experience with DFS
I had an excellent experience with DFS. The staff were friendly, helpful and professional, and they made the whole process easy and stress-free. The quality of the furniture is excellent, and I’m very happy with my purchase. I would definitely recommend DFS to family and friends.
11 agosto 2026
Risposta di DFS Furniture - Romford
Hello Sivaprasad,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Romford
Hello Sharon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great store
All the staff were friend l, polite and so helpful. Excellent experience and customer service.
8 agosto 2026
Risposta di DFS Furniture - Romford
Hello Miyake,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
I got a very good deal on a leather…
I got a very good deal on a leather chair. That part was easy. The delivery took to long. 2 weeks. I only live down the road. But it was picked up from store. Taken to Colchester or Chelmsford. Then dropped off at my address
4 dicembre 2025
Risposta di DFS Furniture - Romford
Good Morning,
Thank you for taking the time to leave us your review. We do appreciate any feedback and for bringing this issue to our attention.
I can only apologise on behalf of DFS for the issues surrounding your delivery, I can appreciate this situation must have been incredibly frustrating.
I have taken a look into your order and I am happy to see your furniture has been delivered and we hope your enjoying your furniture.
Kind Regards,
Lorraine E
DFS Central Customer Support
Khan was fantastic help and very…
Khan was fantastic help and very knowledgeable. Clarified everything we needed to know! He was rushed and we are so happy with our purchase. Thank you.
8 agosto 2026
Risposta di DFS Furniture - Romford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Risposta di DFS Furniture - Romford
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Newson soffa
Hamil was a good salesman in a relaxed way no pressure thorough offered a cofee very good glad payed bit more for recliner and runner so could move them
6 agosto 2026
Risposta di DFS Furniture - Romford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Romford
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Lorraine E
DFS Central Customer Support
Risposta di DFS Furniture - Romford
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
We were allowed to wander around the…
We were allowed to wander around the store without sales pitches. The staff were very helpful. Two members who went through our buying process, did not hurry us and made sure we understood everything. His name was Mr Khan and he had a young African assistant who had only just started this job. They were both very kind and knowledgeable.
3 agosto 2026
Risposta di DFS Furniture - Romford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Amazing service
26 luglio 2026
Risposta di DFS Furniture - Romford
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Very good service from Khan
Very good service from Khan. Polite, informative and good knowledge of the product.
3 agosto 2026
Risposta di DFS Furniture - Romford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Sales Rep Khan was very engaging and…
Sales Rep Khan was very engaging and was listening to our requirements and was able to understand our choice of products. He explained all the areas and was very calm in his delivery without any pressure
1 agosto 2026
Risposta di DFS Furniture - Romford
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
The gentleman that helped us was really…
The gentleman that helped us was really helpful. I have Tourette’s and he was so understanding and patient with me. He made my experience easy. His name was khan if I’m correct.
25 luglio 2026
Risposta di DFS Furniture - Romford
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Khan.
Kind Regards,
Jordan
DFS Customer Support
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