My experience with DFS Furniture with Steve Pascoe sales ,whom talked very professioal and made my partner and i relaxed with a coffee each.so much infact we agreed and purchased a 3 seet sofa. Th... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Dan was great showing us all the appropriate chairs he thought might be good for my brother. No question too small. We decided on lazyboy in the end good quality and lovely choice of fabrics. My brot... Leggi di più
L'azienda ha risposto
A sales lady called FRANCIS who made the whole experience so easy and fun. This lady responded well to various joking around by my elderly husband who said she could be his next wife as she was so n... Leggi di più
L'azienda ha risposto
Had a great shopping experience in your Poole branch this morning. Unfortunately I’m terrible with names but the gentleman who served us answered all of our questions and explained all about different... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Broadstone Way, Unit 1, BH15 3TE, Poole, Regno Unito
- 0333 999 9784
4,9
Eccellente
5K recensioni
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Le persone hanno visualizzato anche
Risposta di DFS Furniture - Poole
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Frances helped us choose the right…
Frances helped us choose the right furniture for or situation and was friendly and very knowledgeable.
Many thanks
B & J
25 giugno 2026
Risposta di DFS Furniture - Poole
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
I was helped in choosing the sofa by a very kind person
I was helped in choosing the sofa by a wonderful person. She was with me the whole process, very professional, very kind and covered all the information I needed.
21 giugno 2026
Risposta di DFS Furniture - Poole
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Calmly explained in a thorough manner
23 giugno 2026
Risposta di DFS Furniture - Poole
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Risposta di DFS Furniture - Poole
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
I am shocked to see such great reviews
I am shocked to see such great reviews. We had the worst experience ever. Delayed sofa delivery for more than 4 months. Then Foot stool didnt even get delivered even after 9 months. We kept on reminding them and their management is so poor that they didnt even order us one and arrange for us at all. Had to ask for refund again. Never using this frustrating company again !
21 giugno 2026
Non scritta su invito
Risposta di DFS Furniture - Poole
This is very disappointing and we apologise for any inconvenience caused.
Unfortunately as no order reference number has been provided we are unable to locate your specific details. However, if you would like to contact our Customer Service Team on 0333 9999777, they will certainly look into this for you.
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service by Chas the…
Excellent customer service by Chas the manager at Poole store
21 giugno 2026
Risposta di DFS Furniture - Poole
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Poole
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Really friendly knowledgeable staff
Really friendly knowledgeable staff
and great customer service
21 giugno 2026
Risposta di DFS Furniture - Poole
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff (Kayleigh) was extremely helpful…
Staff (Kayleigh) was extremely helpful professional and friendly
20 giugno 2026
Risposta di DFS Furniture - Poole
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
A very pleasant shopping experience
A courteous, welcoming greeting; friendly,
yet respectful service throughout our visit to the store.
20 giugno 2026
Risposta di DFS Furniture - Poole
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Poole
Good Afternoon,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
The sales lady (Francis) who serviced…
The sales lady (Francis) who serviced us put us at ease. Went thru all the components of the Sofa & chair, which was very good and we were very convinced they were the chairs for us, she took her time with us. As not many sales people do lately, you should be honoured to have her☺️
16 giugno 2026
Risposta di DFS Furniture - Poole
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
He was very helpful told us all we…
He was very helpful told us all we needed to know and we’ve brought one brilliant at his job
7 giugno 2026
Risposta di DFS Furniture - Poole
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
The people very friendly and very…
The people very friendly and very helpful with everything
14 giugno 2026
Risposta di DFS Furniture - Poole
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Had a great experience at the Poole…
Had a great experience at the Poole branch with Kayleigh. Got exactly what we needed and was dealt with very quickly considering how busy it was on a Sunday afternoon.
7 giugno 2026
Risposta di DFS Furniture - Poole
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Kayleigh.
Kind Regards,
Jordan
DFS Customer Support
Dan was very helpful and knowledgeable
Dan was very helpful and knowledgeable, and the store is a very pleasant showroom to walk round! Hot drinks offered and accepted!
Have bought last 3 purchases from this store!!
6 giugno 2026
Risposta di DFS Furniture - Poole
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Dan met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
It was lovely lady and service was…
It was lovely lady and service was fantastic can’t see any fault very helpful staff . Thank you
14 giugno 2026
Risposta di DFS Furniture - Poole
Hello Devi,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Poole
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The Poole team werevery helpful and…
The Poole team werevery helpful and explained everything in detail
10 giugno 2026
Risposta di DFS Furniture - Poole
Hello Tracey,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
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