DFS Furniture - Peterborough Recensioni 

3398
TrustScore 5 su 5

4,9

Maskew Avenue, PE1 2HS Peterborough, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

What made our experience great? Chloe. Chloe at your Peterborough store made our experience great. We searched for the right sofa across every possible store in a 30 mile radius, we went to your store... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Entering the store we were welcomed by a couple of members of staff. We were able to look around without pressure, then once we had decided we were helped by Dan. He was knowledgeable, polite, persona... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

All the staff and especially Dan made us feel welcome and everything was explained in detail to us. Dan made sure that all options were made available to us and ran over the timeline and what to expec... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

⭐⭐⭐⭐⭐ Amazing Customer Service from Leyla! Leyla was honestly one of the most helpful sales representatives I have ever encountered. From the moment we arrived, she was welcoming, patient and... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(3398)

95.883 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great range of products

Great range of products, informative and friendly staff. Helped make decisions and gave us lots of info.

6 maggio 2026
Logo di DFS Furniture - Peterborough

Risposta di DFS Furniture - Peterborough

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Amazing deal and astounding customer service

I visited the store in Peterborough today yp see what kind of sofa I wanted and liked and there are so many options out there. I went I to the clearance section and there was a sofa I knew had to be mine, but I didn't have time to go through the motions whilst in the store (I wasn't expecting to stumble across a sofa i was dead set on so quickly!). So I went about my day and came home and used the online chat, and I spoke to a wonderful lady called Louise, she checked it was still there and was really friendly and down to earth and she was excited for me, her customer service was astounding! It was like my friend was helping me! Anyway, she got me a great deal and I have come away from the transaction feeling so happy about the purchase, thank you Louise, I dont think I would have done it if you hadn't have called me.

6 maggio 2026
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Risposta di DFS Furniture - Peterborough

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

We were sold a sofa by Perry

We were sold a sofa by Perry, he was very helpful and professional made the experience a pleasure, would definitely purchase from again

4 maggio 2026
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Risposta di DFS Furniture - Peterborough

Good afternoon JJ,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Would recommend Perry at DFS

I had Perry who dealt with me and was so helpful. He explained everything thoroughly and was very easy to talk to. Would highly recommend.

4 maggio 2026
Logo di DFS Furniture - Peterborough

Risposta di DFS Furniture - Peterborough

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

The sales staff were not the usual…

The sales staff were not the usual pushy types that are often prolific in furniture shops. The staff remained connected but allowed us to browse with ease. Overall a great experience.

5 maggio 2026
Logo di DFS Furniture - Peterborough

Risposta di DFS Furniture - Peterborough

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

We went today to buy a sofa with my…

We went today to buy a sofa with my mother and father in law .. we spoke to Dan who was amazing very professional and made us feel very welcome we asked lots of questions and Dan answered every one he had a lot of patience we are very happy with our purchase Thankyou Dan … Claire Kieran and Maibel

5 maggio 2026
Non scritta su invito
Logo di DFS Furniture - Peterborough

Risposta di DFS Furniture - Peterborough

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Happy shopper

The store assistant was welcoming friendly helpful and made me full very comfortable

5 maggio 2026
Logo di DFS Furniture - Peterborough

Risposta di DFS Furniture - Peterborough

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Dan ( sales man )

Dan was totally professional in every matter, he introduced himself when we first came into the store , he gave us the time to look around without any pressure for a sale and was on hand with any questions that we had about the furniture. Once we had decided on what we wanted he was friendly and very knowledgeable. He took the time to allow us to choose what payment plan we wanted , he even offered us complimentary coffee whilst we mulled things over . Fantastic salesmanship. I hope that all your sales associates take note of Dan at work your sales would double. Can’t speak highly enough of him

5 maggio 2026
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Risposta di DFS Furniture - Peterborough

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Not hassled while looking around

Not hassled while looking around. Great customer service.

5 maggio 2026
Logo di DFS Furniture - Peterborough

Risposta di DFS Furniture - Peterborough

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

5 stars for Dan

We originally spoke to Dan at the Peterborough branch on Saturday 2nd of May, and he showed us some options available to us, both my wife and myself were split on the covering material. We went away after a considerable amount of time too talk about things and returned Monday 4th May, we again saw Dan who was very patient and very thorough in everything he told us and often repeated things until we understood every thing that was applicable to our order, he was always calm and unflustered, and made the whole buying experience enjoyable, with a nice cup of Latte and of course a comfortable seat on our purchase. Thanks Dan 10 out of 10.

4 maggio 2026
Logo di DFS Furniture - Peterborough

Risposta di DFS Furniture - Peterborough

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Great buying experience

Great buying experience, Ben went above and beyond throughout the initial shopping process, right down to explaining everything clearly and making sure we got the best value in the purchasing process

4 maggio 2026
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Risposta di DFS Furniture - Peterborough

Good morning Marc,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5
Logo di DFS Furniture - Peterborough

Risposta di DFS Furniture - Peterborough

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

DFS Experience

The host listened, assisted to our requirements and explained the T&C great.

2 maggio 2026
Logo di DFS Furniture - Peterborough

Risposta di DFS Furniture - Peterborough

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Daniel was really helpful and not…

Daniel was really helpful and not pushy, and once i'd made my decision he explained everything in detail throughout the buying process.

2 maggio 2026
Logo di DFS Furniture - Peterborough

Risposta di DFS Furniture - Peterborough

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Highly Recommended … y…

The salesperson was impeccable really listened and was very attentive and answered all my questions with great knowledge. Highly recommended.
Sofa, chair, side table and coffee table ordered with ease …

2 maggio 2026
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Risposta di DFS Furniture - Peterborough

Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

The saleman was very helpful and made…

The saleman was very helpful and made it so easy to find what we needed. Also was polite and the service we recieved was great

2 maggio 2026
Logo di DFS Furniture - Peterborough

Risposta di DFS Furniture - Peterborough

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Full of information

Full of information. Good staff and friendly

30 aprile 2026
Logo di DFS Furniture - Peterborough

Risposta di DFS Furniture - Peterborough

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Jana made it great was honest calm gave…

Jana made it great was honest calm gave me lots of information listened to what I wanted lovely person no pushing just listening and advising

26 aprile 2026
Logo di DFS Furniture - Peterborough

Risposta di DFS Furniture - Peterborough

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

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