Customer service was excellent from the moment we walked through the door! Paul was extremely informative. He addressed our physical needs, asked if we had previously looked at the online store for i... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent service. The lady who saw our order through was clear about the timings of the delivery and what to expect. She was also very pleasant and look smart in her appearance. Nice work.
Fantastic in-store service. Raheel knew absolutely everything there was to know about our queries and was incredibly helpful when I was looking for quick delivery corner sofas. Helped us pick out a so... Leggi di più
L'azienda ha risposto
This is our fourth purchase from dfs and we have never had a problem. Alan the salesman was very helpful and went through all the details and showing us the different grades of leather. I wouldn't hes... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Broadway, Centre Park, OL2 5HX, Oldham, Regno Unito
- 0333 999 9755
4,9
Eccellente
6K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di DFS Furniture - Oldham
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Great customer service by Rohail
Great customer service by Rohail. Good knowledge of the product we bought and wasn’t too pushy trying to sell add-ons.
24 maggio 2026
Risposta di DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Left alone to choose until we were…
Left alone to choose until we were ready. No pushy sales
24 maggio 2026
Risposta di DFS Furniture - Oldham
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Natasha is very friendly and extremely…
Natasha is very friendly and extremely helpful.
22 maggio 2026
Risposta di DFS Furniture - Oldham
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
The staff and service was second to…
The staff and service was second to none, very helpful from start to finish and understanding to our needs. Rahill was outstanding
22 maggio 2026
Risposta di DFS Furniture - Oldham
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Excellent customer service from Paul…
Excellent customer service from Paul thanks again
20 maggio 2026
Risposta di DFS Furniture - Oldham
Hello Bill,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Came in explained exactly what I…
Came in explained exactly what I wanted, item ordered job done
19 maggio 2026
Risposta di DFS Furniture - Oldham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Oldham
Good morning Alyx,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Satisfied with the service
19 maggio 2026
Risposta di DFS Furniture - Oldham
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Really great customer service from…
Really great customer service from Alicia Ahmad. She gave us all the information we needed and was very polite and helpfull .
18 maggio 2026
Risposta di DFS Furniture - Oldham
Good morning Stephen,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
The staff at DHS Elk Mill are 1st Class
The staff at DHS Elk Mill are very knowledgeable and friendly. We visited twice in one week and were approached and advised without being bombarded or coerced. Both Alan, and Jenny who sold us our ideal sofas today were great. Would definitely shop there again.
18 maggio 2026
Risposta di DFS Furniture - Oldham
Good morning Stephen,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Alan & Jenny.
Kind regards,
Lia
DFS Customer Support
Michael who served me was so family
Michael who served me was so family, very professional and no hard sale talk. Highly recommend.
18 maggio 2026
Risposta di DFS Furniture - Oldham
Good morning Mr Halton,
Thanks for your lovely feedback, we’re glad to hear Michael met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
The staff at the Oldham branch at Elk…
The staff at the Oldham branch at Elk mill were very informative and helpful.
Thanks
17 maggio 2026
Risposta di DFS Furniture - Oldham
Good afternoon Ben,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Amazing customer service
Amazing customer service, staff was really friendly. Appreciated of the support she gave and helped us choose the right sofas.
17 maggio 2026
Risposta di DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great professional service
Great service exterior service , answered all questions without hesitation All round vet professional experience
17 maggio 2026
Risposta di DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great experience
Jenny was great with us and made our experience the better.
She was with us for a while and was incredibly helpful.
Thanks 👍
17 maggio 2026
Risposta di DFS Furniture - Oldham
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Oldham
Good afternoon,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Oldham
Good morning Janine,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Friendly sales rep with great service
Friendly sales rep with great service. Explained everything in detail including financing and care/cover. Great prices and willing to offer discounts where appropriate
15 maggio 2026
Risposta di DFS Furniture - Oldham
Good morning Ashley,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Placed the order with Liam by…
Placed the order with Liam by telephone, he was pleasant, helpful and very accommodating with reducing the delivery fee. Thank you.
15 maggio 2026
Risposta di DFS Furniture - Oldham
Good morning Mrs Gratton,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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