We had a fantastic experience thanks to Earl. He was such a lovely, friendly and funny man who made the whole process enjoyable from start to finish. He took the time to help us find the perfect sofa,... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
My experience was made perfect by Dennis, who was just wonderful. He was very informative, helpful, patient and mostly a genuinely nice person, who made us feel welcome and comfortable. I couldn’t ask... Leggi di più
L'azienda ha risposto
Went with my partner to look at sofas. Lee was brilliant from start to finish. He made us feel welcome and took the time to answer all questions. We ended up buying a sofa due to his excellent cust... Leggi di più
L'azienda ha risposto
Very friendly and knowledgeable staff. Was not pressured or approached on arrival which was great! Very comfortable experience and ended up purchasing a new sofa! Thank you for your help guys
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW, Nottingham, Regno Unito
- 0333 999 9761
4,9
Eccellente
7K recensioni
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Le persone hanno visualizzato anche
Ellie was fantastic
Ellie was fantastic, very friendly and welcoming. She knew a lot about the products and made the process efficient and memorable. She provided great customer service.
5 luglio 2026
Risposta di DFS Furniture - Nottingham
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ellie.
Kind Regards,
Jordan
DFS Customer Support
Great service
Our experience in store was great , we came in having picked a style online and Ellie helped run us through all the options and choices we had. Very informative and friendly, we left knowing exactly what happens next and how to look after our new sofa.
5 luglio 2026
Risposta di DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
They were very welcoming they explained…
They were very welcoming they explained everything we needed to know very clearly.
5 luglio 2026
Risposta di DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Nottingham
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
We received fast and efficient service…
We received fast and efficient service at DFS Nottingham. The staff member asked all the right questions, was knowledgeable, and made the whole process easy. He was extremely friendly, professional, and made us feel welcome throughout our visit. Overall, it was an excellent customer service experience.
4 luglio 2026
Risposta di DFS Furniture - Nottingham
Hello Mariana,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Nottingham
Hello Elliemae,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Castle Marina store - Great Experience
Went into the Castle Marina store and Ellie was really helpful, didn’t push me into any decisions, was really helpful and patient. I had a great in-store experience, and found the sofa right for me.
3 luglio 2026
Risposta di DFS Furniture - Nottingham
Hello Matt,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Nottingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
A very warm welcome
A very warm welcome from the young lady in store. Very helpful and attentive without being pushy in any way. Explained everything very well.
Made for a happy and positive experience in store.
1 luglio 2026
Risposta di DFS Furniture - Nottingham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Outstanding service talked me through…
Outstanding service talked me through everything in detail
Highly recommended
1 luglio 2026
Risposta di DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
We had a wonderful experience
We had a wonderful experience, especially with the customer service. Earl the sales person was friendly, patient, and took the time to explain everything clearly. His knowledge and the way he presented the product made it easy for us to understand and gave us the confidence to make our purchase. We never felt rushed or pressured, and he was kind and professional throughout. It was a truly wonderful experience. Thank you for the excellent customer service!
30 giugno 2026
Risposta di DFS Furniture - Nottingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
No pushy salesman
We knew what sofa we wanted without walking around,as we had looked at it many times before. We were left to look and then a lovely man came over after about 5 minutes,There was no pushy selling, we did say we weren't ready for it until November, and was told we could still order with a November delivery( which was brilliant) so we ordered straight away, Dennis made us feel very welcomed. He did not try to sell us anything that we didn't want. He made us coffee and made us feel important. He had knowledge regarding what he was selling us and didn't sound like a robot, he was natural.A very nice buying experience
30 giugno 2026
Risposta di DFS Furniture - Nottingham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
We found the sofa and chair we wanted
We found the sofa and chair we wanted, friendly member of staff explained all the after care and insurance
30 giugno 2026
Risposta di DFS Furniture - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
The staffs are very nice and helpful
The staffs are very nice and helpful. They know what the customers need and work efficiently.
29 giugno 2026
Risposta di DFS Furniture - Nottingham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Nottingham
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Risposta di DFS Furniture - Nottingham
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Was greeted with a smile & hello as…
Was greeted with a smile & hello as soon as we walked in, was left to browse around the store. We found a lovely comfortable settee and at a very good price. The assistant Denis was very easy to chat to and extremely helpful regarding the product and any extras we added, like the eaziglides which I would highly recommend for moving your suite around with ease. The ordering process was so quick and easy, great customer service would definitely recommend 👍
29 giugno 2026
Risposta di DFS Furniture - Nottingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Earl who was the salesman was very…
Earl who was the salesman was very polite, efficient and approachable.
29 giugno 2026
Risposta di DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The customer service was excellent
The customer service was excellent. Earl is one of the most professional and amicable sales person I have come across.
29 giugno 2026
Risposta di DFS Furniture - Nottingham
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Was greeting when came in to the store…
Was greeting when came in to the store but not followed around. Lovely lady called Libby was on hand when I was ready to make my purchase. She was so helpful and we even had giggles together made the whole process really enjoyable
28 giugno 2026
Risposta di DFS Furniture - Nottingham
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
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