Mo was fantastic. He was patient, ran through a number of options and helped us choose a sofa that would make the most of our limited space. We are delighted with our purchase and excited for delivery... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Such amazing customer service from Sara! She helped us look at a large number of sofas and was kind, patient and friendly at all times. We came back again 2 days later and she remembered us! Wasim the... Leggi di più
L'azienda ha risposto
Really positive experience purchasing our new sofa from DFS in New Malden. From the moment we walked through the doors, the whole experience was relaxed and welcoming — no pushy salespeople or b... Leggi di più
L'azienda ha risposto
Today I visited DFS store and was warmly greeted by all your staff members with a hello and a smile. I was helped by Samir. He made the experience very personal, helpful, knowledge and answered all my... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Burlington Road, Shannon Corner Retail Park, KT3 4RP, New Malden, Regno Unito
- 0333 999 9769
4,9
Eccellente
5K recensioni
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Le persone hanno visualizzato anche
Was welcoming very helpful and…excellent sevice
Was welcoming very helpful and explained everything.The staff were very good and customer service was excellent.
24 luglio 2026
Risposta di DFS Furniture - New Malden
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - New Malden
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Customer service
Staff was attentive and understood my requirements whilst providing recommendations.
22 luglio 2026
Risposta di DFS Furniture - New Malden
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Very helpful and knowledgeable
Very helpful and knowledgeable. Spent time reviewing all options and offering advice.
22 luglio 2026
Risposta di DFS Furniture - New Malden
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
The guy that I spoke with was amazing
The guy that I spoke with was amazing. Really helpful and patient
22 luglio 2026
Risposta di DFS Furniture - New Malden
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Nina was amazing
Nina was amazing. Such a great help and the manager was just as informative and helpful
22 luglio 2026
Risposta di DFS Furniture - New Malden
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Very good assistant who helped me…
Very good assistant who helped me choose. He was very knowledgable and professional
21 luglio 2026
Risposta di DFS Furniture - New Malden
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Chelsea was very helpful and a pleasure…
Chelsea was very helpful and a pleasure to speak to today she was very helpful with the size I needed and the type of settee that I wanted
21 luglio 2026
Risposta di DFS Furniture - New Malden
Hello Brenda,
Thanks for your lovely feedback, we’re glad to hear Chelsea met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
We bought our sofa at dfs furniture new…
We bought our sofa at dfs furniture new malden. Samir the sales person was very helpful and friendly. Very professional and helped us choose the right sofa for our apartment! Looking forward to receiving our sofa soon!
21 luglio 2026
Risposta di DFS Furniture - New Malden
Hello Sam,
Thanks for your lovely feedback, we’re glad to hear Samir met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Nina was very helpful with our order
Nina was very helpful with our order. She was most pleasant
21 luglio 2026
Risposta di DFS Furniture - New Malden
Hello Margaret,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very kind and helpful assistant.
20 luglio 2026
Risposta di DFS Furniture - New Malden
Hello Jacky,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
You sofa for daughter
My daughter and I were looking for a sofa for her new flat. We were approached by Mo who assisted by pointing out a few ideas then we were left to consider our options. Mo was extremely helpful, polite and professional and made the whole experience very good.
19 luglio 2026
Risposta di DFS Furniture - New Malden
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Good experience!
Good information given, well explained and no pressure from Samir. A great experience - can’t wait to get our new sofa!
18 luglio 2026
Risposta di DFS Furniture - New Malden
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service
Excellent service. The sales person Waseem was so friendly and knowledgeable
12 luglio 2026
Risposta di DFS Furniture - New Malden
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Staff members were fantastic
11 luglio 2026
Risposta di DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Satpal was very helpful and a lovely…
Satpal was very helpful and a lovely man to do business with .Excellent customer service.
18 luglio 2026
Risposta di DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The staff allowed us the time to…
The staff allowed us the time to choose what we needed, without feeling pressured to buy.... but we did buy....
17 luglio 2026
Risposta di DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Thanks so much to Sat at New Malden…
Thanks so much to Sat at New Malden store who was super helpful when we were confused about what would fit in our new home and helped us create the perfect sofa for us .
17 luglio 2026
Risposta di DFS Furniture - New Malden
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lorraine A
DFS Central Customer Support
Love Sat from new malden
Love Sat from new malden. Attentive. Give us clear information. Done deal in 10mins
17 luglio 2026
Risposta di DFS Furniture - New Malden
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
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