DFS Furniture - New Malden Recensioni 

4699
TrustScore 5 su 5

4,9

Burlington Road, Shannon Corner Retail Park, KT3 4RP New Malden, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Such amazing customer service from Sara! She helped us look at a large number of sofas and was kind, patient and friendly at all times. We came back again 2 days later and she remembered us! Wasim the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really positive experience purchasing our new sofa from DFS in New Malden. From the moment we walked through the doors, the whole experience was relaxed and welcoming — no pushy salespeople or b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Today I visited DFS store and was warmly greeted by all your staff members with a hello and a smile. I was helped by Samir. He made the experience very personal, helpful, knowledge and answered all my... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Nina from the DFS New Malden was extremely helpful, she was friendly and answered all of our questions very well. She was supportive and we appreciated her temperament as we selected the right sofa fo... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • Burlington Road, Shannon Corner Retail Park, KT3 4RP, New Malden, Regno Unito

  • 0333 999 9769

4,9

Eccellente

TrustScore 5 su 5

5K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(4699)

99.510 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service given today by Mo

Excellent service given today by Mo. He sold me exactly what I wanted quickly & efficiently. Fantastic customer service

19 agosto 2026
Logo di DFS Furniture - New Malden

Risposta di DFS Furniture - New Malden

Hello Sophia,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Great service from Waseem

Great service from Waseem, Very helpful and gave great suggestions.

9 agosto 2026
Logo di DFS Furniture - New Malden

Risposta di DFS Furniture - New Malden

Hello Mubashra,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Nina was very knowledgable about the…

Nina was very knowledgable about the item I was purchasing, and was very helpful with my purchase.
She explained the insurance you could purchase clearly, and was very helpful.

17 agosto 2026
Logo di DFS Furniture - New Malden

Risposta di DFS Furniture - New Malden

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Wasim was very thorough

Wasim was very thorough, knowledgable, patient and courteous while guiding us through the entire process. We are very happy with our purchase experience.

16 agosto 2026
Logo di DFS Furniture - New Malden

Risposta di DFS Furniture - New Malden

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Nina from the DFS New Malden was…

Nina from the DFS New Malden was extremely helpful, she was friendly and answered all of our questions very well. She was supportive and we appreciated her temperament as we selected the right sofa for us. Thank you Nina for your hospitality and customer service.

8 agosto 2026
Logo di DFS Furniture - New Malden

Risposta di DFS Furniture - New Malden

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Really helpful and friendly staff

Really helpful and friendly staff, very happy with our experience, would recommend!

15 agosto 2026
Logo di DFS Furniture - New Malden

Risposta di DFS Furniture - New Malden

Hello,

Thank you for sharing your lovely feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great customer service

We received great customer service by the friendly staff in the New Malden store. Very attentive staff and a lovely manager, he asked us what we were looking for and gave us some great advice and we purchased on the same day the sofa’s. We would definitely go back there for our next sofa’s.

15 agosto 2026
Logo di DFS Furniture - New Malden

Risposta di DFS Furniture - New Malden

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Exellent service

Exellent service
Super Friendly staff
Good quality product
Fair price

15 agosto 2026
Logo di DFS Furniture - New Malden

Risposta di DFS Furniture - New Malden

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

The assistant was very helpful and…

The assistant was very helpful and informative, gave all the info required, very friendly and polite.

15 agosto 2026
Logo di DFS Furniture - New Malden

Risposta di DFS Furniture - New Malden

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

We were served by Mohamed who was…

We were served by Mohamed who was extremely helpful about the stock and the various intricacies of the sofas we were interested in, he wasn’t at all pushy and was very polite, he made us feel welcome and was content in the fact that we were not interested in the add on insurance that came with it but did make us realise that the cups for the sofa feet was a good idea and so we purchased them also.

15 agosto 2026
Logo di DFS Furniture - New Malden

Risposta di DFS Furniture - New Malden

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Mohamad met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Constructive advice given on purchase

Constructive advice given on purchase.
Easy ordering and quicker delivery time than expecting

14 agosto 2026
Logo di DFS Furniture - New Malden

Risposta di DFS Furniture - New Malden

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

We had excellent service from Waseem’s

We had excellent service from Waseem’s. He was very helpful and courteous throughout our purchase.

11 agosto 2026
Logo di DFS Furniture - New Malden

Risposta di DFS Furniture - New Malden

Hello Bree,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Lloyd Rules

Lloyd. He’s an extremely good salesman and nice bloke. My son was allowed to roam around while we looked at stuff and I didn’t feel bad. He had a great time. And Lloyd took good care of us and never pushed us to do anything other than choose what felt right.

31 luglio 2026
Logo di DFS Furniture - New Malden

Risposta di DFS Furniture - New Malden

Hello,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Another Brilliant Experience

We bought our first set of furniture from DFS 15 years ago, and it is still in excellent condition. We simply felt it was time for a change.

Over the years, we have also heard from close family and friends about the excellent service DFS provides, and our recent purchase was another wonderful experience.

We found Mr Vasim to be extremely polite, professional, knowledgeable and very experienced, despite being so young. He made the whole experience pleasant and straightforward.

Thank you so much, Mr Vasim, for your excellent service. We truly appreciate your help and would happily recommend DFS to others.

1 agosto 2026
Logo di DFS Furniture - New Malden

Risposta di DFS Furniture - New Malden

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Very helpful team

Very helpful team, professional and very good knowledge about the product.

10 agosto 2026
Logo di DFS Furniture - New Malden

Risposta di DFS Furniture - New Malden

Hello,

Thank you for your positive feedback.

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Very straightforward

Very straightforward, good experience

9 agosto 2026
Logo di DFS Furniture - New Malden

Risposta di DFS Furniture - New Malden

Hello,

Thank you for your kind review.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Chelsea was extremely knowledgeable and…

Chelsea was extremely knowledgeable and patient with a range of sofas to suit all budgets

9 agosto 2026
Logo di DFS Furniture - New Malden

Risposta di DFS Furniture - New Malden

Good Morning,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

The staff were very helpful in finding…

The staff (Samir P) was very helpful in finding and selecting a product that suited our needs and recommendations. We were very pleased with the service and are now looking forward to our delivery.

18 luglio 2026
Logo di DFS Furniture - New Malden

Risposta di DFS Furniture - New Malden

Good Morning,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più