Such amazing customer service from Sara! She helped us look at a large number of sofas and was kind, patient and friendly at all times. We came back again 2 days later and she remembered us! Wasim the... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Such amazing customer service from Sara! She helped us look at a large number of sofas and was kind, patient and friendly at all times. We came back again 2 days later and she remembered us! Wasim the... Leggi di più
L'azienda ha risposto
Really positive experience purchasing our new sofa from DFS in New Malden. From the moment we walked through the doors, the whole experience was relaxed and welcoming — no pushy salespeople or b... Leggi di più
L'azienda ha risposto
Today I visited DFS store and was warmly greeted by all your staff members with a hello and a smile. I was helped by Samir. He made the experience very personal, helpful, knowledge and answered all my... Leggi di più
L'azienda ha risposto
Nina from the DFS New Malden was extremely helpful, she was friendly and answered all of our questions very well. She was supportive and we appreciated her temperament as we selected the right sofa fo... Leggi di più
L'azienda ha risposto
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda

Burlington Road, Shannon Corner Retail Park, KT3 4RP, New Malden, Regno Unito
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Excellent service given today by Mo. He sold me exactly what I wanted quickly & efficiently. Fantastic customer service

Risposta di DFS Furniture - New Malden

Risposta di DFS Furniture - New Malden
Great service from Waseem, Very helpful and gave great suggestions.

Risposta di DFS Furniture - New Malden
Nina was very knowledgable about the item I was purchasing, and was very helpful with my purchase.
She explained the insurance you could purchase clearly, and was very helpful.

Risposta di DFS Furniture - New Malden
Wasim was very thorough, knowledgable, patient and courteous while guiding us through the entire process. We are very happy with our purchase experience.

Risposta di DFS Furniture - New Malden
Nina from the DFS New Malden was extremely helpful, she was friendly and answered all of our questions very well. She was supportive and we appreciated her temperament as we selected the right sofa for us. Thank you Nina for your hospitality and customer service.

Risposta di DFS Furniture - New Malden
Really helpful and friendly staff, very happy with our experience, would recommend!

Risposta di DFS Furniture - New Malden
We received great customer service by the friendly staff in the New Malden store. Very attentive staff and a lovely manager, he asked us what we were looking for and gave us some great advice and we purchased on the same day the sofa’s. We would definitely go back there for our next sofa’s.

Risposta di DFS Furniture - New Malden

Risposta di DFS Furniture - New Malden
The assistant was very helpful and informative, gave all the info required, very friendly and polite.

Risposta di DFS Furniture - New Malden
We were served by Mohamed who was extremely helpful about the stock and the various intricacies of the sofas we were interested in, he wasn’t at all pushy and was very polite, he made us feel welcome and was content in the fact that we were not interested in the add on insurance that came with it but did make us realise that the cups for the sofa feet was a good idea and so we purchased them also.

Risposta di DFS Furniture - New Malden

Risposta di DFS Furniture - New Malden
Constructive advice given on purchase.
Easy ordering and quicker delivery time than expecting

Risposta di DFS Furniture - New Malden
We had excellent service from Waseem’s. He was very helpful and courteous throughout our purchase.

Risposta di DFS Furniture - New Malden
Lloyd. He’s an extremely good salesman and nice bloke. My son was allowed to roam around while we looked at stuff and I didn’t feel bad. He had a great time. And Lloyd took good care of us and never pushed us to do anything other than choose what felt right.

Risposta di DFS Furniture - New Malden
We bought our first set of furniture from DFS 15 years ago, and it is still in excellent condition. We simply felt it was time for a change.
Over the years, we have also heard from close family and friends about the excellent service DFS provides, and our recent purchase was another wonderful experience.
We found Mr Vasim to be extremely polite, professional, knowledgeable and very experienced, despite being so young. He made the whole experience pleasant and straightforward.
Thank you so much, Mr Vasim, for your excellent service. We truly appreciate your help and would happily recommend DFS to others.

Risposta di DFS Furniture - New Malden
Very helpful team, professional and very good knowledge about the product.

Risposta di DFS Furniture - New Malden

Risposta di DFS Furniture - New Malden
Chelsea was extremely knowledgeable and patient with a range of sofas to suit all budgets

Risposta di DFS Furniture - New Malden
The staff (Samir P) was very helpful in finding and selecting a product that suited our needs and recommendations. We were very pleased with the service and are now looking forward to our delivery.

Risposta di DFS Furniture - New Malden
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