A pleasant, but non-invasive welcome took place, and we were left to look round. This we did, and viewed the entire shop 2/3 times.On finding a possible 1st.choice for a new Sofa,we called for assista... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We were welcomed into the store and left to look around at our leisure. When we were ready for assistance Rowan helped us through the process and explained thoroughly what costs were and any additi... Leggi di più
L'azienda ha risposto
Excellent help from Olivia! She really understood our needs and did her upmost to meet all of our expectations! Thank you, Olivia for a pain free experience of finding our dream sofa!
L'azienda ha risposto
Claire, the lady that helped us choose our sofa was absolutely lovely. She explained everything so well and was extremely helpful, friendly and professional. We couldn’t have asked for a better ex... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
London Road, ME16 0LP, Maidstone, Regno Unito
- 0333 999 9787
4,9
Eccellente
9K recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
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Le persone hanno visualizzato anche
Helpful staff
Helpful staff, great customer service and a huge range of sofas to see and test
31 luglio 2026
Risposta di DFS Furniture - Maidstone
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Amazing customer service
Amazing customer service, all of the details provided was informative and very easy to understand
31 luglio 2026
Risposta di DFS Furniture - Maidstone
Hello,
Thank you for sharing your great feedback with us.
Kind regards
Holly M
DFS Customer Support
A really smooth transaction with Rowan.
A really smooth transaction with Rowan.
He listened to what we wanted, put the package together. Explained the pricing policy very clearly.
Impressed that DFS, have a double check policy. with another salesperson, before final invoice produced and deposit taken.
31 luglio 2026
Risposta di DFS Furniture - Maidstone
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
The assistant
The assistant, Steve, was very helpful and knowledgeable of the products which helped us making a faster decision.
29 luglio 2026
Risposta di DFS Furniture - Maidstone
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Risposta di DFS Furniture - Maidstone
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
The young lady who looked after me was…
The young lady who looked after me was excellent explained everything very well and very supportive
29 luglio 2026
Risposta di DFS Furniture - Maidstone
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Maidstone
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
The lady that took care of me was…
The lady that took care of me was fantastic, she helped me through every stage. 10/10 service friendly, I've walked away from your dfs store a very happy person 👌
29 luglio 2026
Risposta di DFS Furniture - Maidstone
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Made to feel welcome
Made to feel welcome, David from the sales team was really helpful and nothing was too much trouble.
We managed to get everything we wanted and more! With great customer service and prompt delivery which is a must sometimes
Excellent all round
27 luglio 2026
Risposta di DFS Furniture - Maidstone
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Risposta di DFS Furniture - Maidstone
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Choosing the right sofa
Had a good look around the showroom and decided on a set the sales lady Clarissa was very helpful and understood all our requirements checking on size etc we came back to check measurements and she rang as promised an hour later we double checked everything and placed the order
5 star service thank you M W
27 luglio 2026
Risposta di DFS Furniture - Maidstone
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
James was absolutely amazing and…
James was absolutely amazing and extremely helpful and knowledgeable
27 luglio 2026
Risposta di DFS Furniture - Maidstone
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sales person reveiw
open and honest advise from Dan the sales person, patience and his in depth knowledge helped us choose the correct furniture, with no pressure applied
27 luglio 2026
Risposta di DFS Furniture - Maidstone
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Maidstone
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Our sales assistant was Flynn
Our sales assistant was Flynn, he went above and beyond to help us make the right choice for us and our needs. He was very knowledgable, polite and helpful and a credit to the company. All the other staff we interacted with today were also a credit to the company. We would recommend DFS for their customer service which they do with pride. Thank you 🌟🌟🌟🌟🌟
26 luglio 2026
Risposta di DFS Furniture - Maidstone
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Flynn.
Kind Regards,
Jordan
DFS Customer Support
Sales man was very informative and…
Sales man was very informative and demonstrated the furniture as asked he was patient and curtious through out my purchase
25 luglio 2026
Risposta di DFS Furniture - Maidstone
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
26 luglio 2026
Risposta di DFS Furniture - Maidstone
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Steve explained everything to us about…
Steve explained everything to us about our agreement and the care of the sofas we bought , he was very helpful .
25 luglio 2026
Risposta di DFS Furniture - Maidstone
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Steve met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Maidstone
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
I was given space to move around…
I was given space to move around without any pressure sales. I asked for a demonstration of the sofa bed and David was happy to oblige. He explained everything clearly and answered my questions. Very happy with my experience and look forward to getting my new sofa bed.
25 luglio 2026
Risposta di DFS Furniture - Maidstone
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with David.
Kind Regards,
Jordan
DFS Customer Support
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