Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped.... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... Leggi di più
L'azienda ha risposto
We are a younger couple buying our first sofa and the staff were so helpful and supportive. Most places we went followed us around like we were about to steal or vandalise something but here they init... Leggi di più
L'azienda ha risposto
Luke was absolutely fantastic. From the very moment we met him, he was encouraging, incredibly knowledgeable and helpful. Luke got to understand us as a couple very easily and was able to work out wha... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Aldermoor Way, BS30 7DA, Longwell Green, Regno Unito
- 0333 999 9843
4,9
Eccellente
4K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Friendly service
We purchased our first piece of furniture today for our new home! Lyn was so lovely and helpful, she took the time to sit with us and went through the measurements over and over until we decided then and there that we’d buy sofa. Very friendly service and had great patience, thanks!
23 maggio 2026
Risposta di DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Friendly helpful team member
20 maggio 2026
Risposta di DFS Furniture - Longwell Green
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Longwell Green
Good morning Diana,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Really helpful member of staff and put…
Really helpful member of staff and put my mind at ease with a big purchase with giving me options for payment.
18 maggio 2026
Risposta di DFS Furniture - Longwell Green
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Website nice and easy and clear
Website nice and easy and clear, staff in store less enthusiastic to provide customer service and needed another staff member serving others to ask for them to come over
10 maggio 2026
Risposta di DFS Furniture - Longwell Green
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Longwell Green
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Very good customer service
17 maggio 2026
Risposta di DFS Furniture - Longwell Green
Good afternoon Steve,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Longwell Green
Good morning,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
polite and instructive
14 maggio 2026
Risposta di DFS Furniture - Longwell Green
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Your sales lady Lynda was extremely…
Your sales lady Lynda was extremely helpful and friendly, answered all our queries, excellent customer service.
30 aprile 2026
Risposta di DFS Furniture - Longwell Green
Good Afternoon,
We are really happy that Lynda met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Great service
Great service from Victor, went in twice to view and was helpful both times and talked me through the process brilliantly, would definitely recommend to anyone
13 maggio 2026
Risposta di DFS Furniture - Longwell Green
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Longwell Green
Good morning Jose,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Great experience
Great experience. Victor was really friendly, answered all my questions and made the whole experience so easy.
12 maggio 2026
Risposta di DFS Furniture - Longwell Green
Good morning Amy,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Quite honestly the worst product sold…
Quite honestly the worst product sold to me with the worst level of customer service I have ever experienced. After a year of complaints and repairs we have had our sofa collected but still no refund. Be warned, there is better service and products out there.
4 maggio 2026
Risposta di DFS Furniture - Longwell Green
Good Morning,
We are really sorry to hear you have issues with your furniture which led to this being collected. After looking into your order we are able to see the refund has been processed however we do usually advise it can take up to 14 working days to receive.
Should you still require any assistance please do contact us on 0333 99 99 777 and we will be happy to see how we can help.
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Fantastic customer service from Cody at…
Fantastic customer service from Cody at your Bristol Longwell Green store. Visited on 2 separate occasions. He was very helpful, asked us lots of questions to ensure we purchased the right sofa. Helped us measure to see if the sofa we were set on would fit our new build. He was very patient and all in all, delivered a high level of customer service. Would definitely recommend! Thank you!
9 maggio 2026
Risposta di DFS Furniture - Longwell Green
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Longwell Green
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Lots of choice and good prices.
Lots of choice and good prices.
Sales assistant, Victor, was very knowledgeable, friendly and gave great advice ref the products we bought.
9 maggio 2026
Risposta di DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Looking for a new sofa
We were looking for a new sofa. Debbie came over offering assistance once we had identified a couple of sofas we liked. Debbie helped us make an informed decision as to which sofa and the filling of the cushions in a helpful, friendly and non-pushy way which we really appreciated.
1 maggio 2026
Risposta di DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Becca dealt with our call very well
Becca dealt with our call very well. She talked through the various options and summarised what we selected. The payment system worked very well. Can't wait to sit on our new sofas.
8 maggio 2026
Risposta di DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.