Martin the salesman in the Llandudno store who served me was very good, listened to my needs as a disabled customer, he took his time & explained everything to me in detail so i could make a decis... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeCharlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY Llandudno, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
A great experience. A lovely welcome on arrival from All the staff. Clear and constructive advice given on all the sofas we liked. Marcus was very informative and kind and the lovely hot drink was... Leggi di più
L'azienda ha risposto
Bryan made the experience extremely easy for us. He showed us various options and spent couple of hours while we looked at various options to get sofas for our new home. Never felt any pressure to buy... Leggi di più
L'azienda ha risposto
The sales rep was extremely helpful and was keen to please , checking what our requirements were. He was friendly and approachable and nothing seemed to much trouble.
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Charlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY, Llandudno, Regno Unito
- 0333 999 9834
4,9
Eccellente
3K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di DFS Furniture - Llandudno
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great experience in Llandudno with…
Great experience in Llandudno with Marcus. Very friendly and helpful. Very happy with our purchase. Thank you
4 aprile 2026
Risposta di DFS Furniture - Llandudno
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Brilliant staff very helpful and kind👏…
Brilliant staff very helpful and kind👏 thankyou for my purchase highly recommended.
3 aprile 2026
Risposta di DFS Furniture - Llandudno
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
No pressure to buy
Brilliant service , they are not pushy like sales normally , you are free to make your own mid up
1 aprile 2026
Risposta di DFS Furniture - Llandudno
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very easy purchase
Very easy purchase. Everything explained clearly. Friendly staff and very helpful.
1 aprile 2026
Risposta di DFS Furniture - Llandudno
Good Morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly staff!
Kind Regards,
Lorraine A
DFS Central Customer Support
The staff were very helpful and…
The staff were very helpful and friendly, moved the sofas around for me to see how they would be set up in my home, highly recommend Llandudno store.
1 aprile 2026
Risposta di DFS Furniture - Llandudno
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Its a pleasure to do my settee shopping…
Its a pleasure to do my settee shopping here i would say the best
We where treated the besti we will be doing our settee shopping from now on thank you
21 marzo 2026
Risposta di DFS Furniture - Llandudno
Good morning Mark,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very Professional
Very Professional. We saw what we wanted and ordered there and then and we got all the options we wanted. Marcus was very helpful and made it an easy experience. Price was good and delivery lead time is perfect.
25 marzo 2026
Risposta di DFS Furniture - Llandudno
Good afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very professional and friendly…
Very professional and friendly experience purchasing our new sofa from DFS in Llandudno. Process was easy and slick. Great customer service provided by the staff. Thank you!
25 marzo 2026
Risposta di DFS Furniture - Llandudno
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Brilliant customer care
As soon as we entered the store, me and my wife were acknowledged and greeted straight away. Leoni actually shouted over to us, that they wouldn't shadow us, but they were there if we needed them. When we were ready, we were served by Leoni and offered refreshments. We settled on a lovely sofa, after changing our minds from another suite. Leoni was patient , no pressure to choose another more expensive sofa. She was a great communicator, very personable, a true positive reflection of DFS
25 marzo 2026
Risposta di DFS Furniture - Llandudno
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Leoni was very pleasant and extremely…
Leoni was very pleasant and extremely helpful. Everything explained clearly with time taken to talk through all the details.she gave me good sound advice regarding my purchase. I would happily recommend this branch!
25 marzo 2026
Risposta di DFS Furniture - Llandudno
Good afternoon Sian,
We're really grateful you shared this amazing 5* review. We are glad to hear that Leoni helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Excellent
Excellent! Had a great experience got to try lots of different sofas and found the best one for me thanks to the help of leoni 😄 so helpful and kind , explained everything thoroughly with me and went over all my options and what suited me best. Amazing customer service skills will definitely be going back to Leoni to help me furnish the rest of my new home 😄
24 marzo 2026
Risposta di DFS Furniture - Llandudno
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
From the moment we entered the store
From the moment we entered the store, we felt at ease, there was no pressure to sell, we were able to look and test all the sofas with no pressure. However, within minuets we were welcomed by a friendly member of staff.
21 marzo 2026
Risposta di DFS Furniture - Llandudno
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Staff came across as being so helpful…
Staff came across as being so helpful and knowledgeable about the products explained the whole process, what would happen, when etc , top notch
23 marzo 2026
Risposta di DFS Furniture - Llandudno
Good afternoon Geoffrey,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Llandudno
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Leoni was great!
Leoni was great.
I knew what I wanted when I got to the store and she made it an easy and quick process.
She was very informative and knew her stuff.
22 marzo 2026
Risposta di DFS Furniture - Llandudno
Good morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Very happy service
Staff member very helpful and knowledgeable. Took time with us to answer any questions..
22 marzo 2026
Risposta di DFS Furniture - Llandudno
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Amazing customer service!
The sales representative was outstanding! They were extremely helpful and approachable, will we definately be returning
21 marzo 2026
Risposta di DFS Furniture - Llandudno
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great customer service received
Great customer service received , lots of time taken to help me choose my perfect sofa.
Glad I went into the shop to help with choice, much better than online.
20 marzo 2026
Risposta di DFS Furniture - Llandudno
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Bryan was very helpful and…
Bryan was very helpful and knowledgeable & not at all pushy.
We got what we wanted at a fair price and the interest free credit terms were good & easy to apply for.
Roll on the delivery!
20 marzo 2026
Risposta di DFS Furniture - Llandudno
Good afternoon Mr Jones,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Bryan.
Kind regards,
Lia
DFS Customer Support
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.