DFS Furniture - Huddersfield Recensioni 

2197
TrustScore 5 su 5

4,9

Leeds Road, HD1 6NB Huddersfield, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Went to have a look at sofas with my husband on Saturday. The staff were helpful and did not follow us around which was nice. Decided to go back today to have another look and spoke to Rosa who was lo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Me & my husband visited the Huddersfield store twice as i was trying to choose sofas & couldn’t quite decide without re-visiting. Very impressed that there was no ‘pressuring’. Aaron(first visit) was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The staff was polite and helpful and helped sorting out the our room measurements. He gave us excellent advice and helped us choose the best sofa for our needs. Maf is the man five stars for him he w... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(2197)

100.017 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Knowledgeable helpful staff

We were helped by 2 friendly and knowledgeable men today. They were very patient and checked everything thoroughly, nothing was too much trouble. Thanks for your help, look forward to the delivery.

17 marzo 2026
Logo di DFS Furniture - Huddersfield

Risposta di DFS Furniture - Huddersfield

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

Great Shopping Experience

We didn't feel pressurised by pushy sales people and were able to browse at our leisure. We tried lots of different sofas and found the perfect one for us. Everything felt easy, relaxed and comfortable. I wish all shopping trips were like that!

14 marzo 2026
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Risposta di DFS Furniture - Huddersfield

Good Morning Marky,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Amazing service from Huzaifa… very…

Amazing service from Huzaifa… very patient and convincing salesman. Gave us good advice and took us through a lot of options.

9 marzo 2026
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Risposta di DFS Furniture - Huddersfield

Good morning Sundras,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 1 stelle su 5

DFS they are shocking

We are having a terrible experience with DFS. Firstly, we explained in the shop when we were available for delivery, that was completely ignored. Then we told them three times, once in store and then twice to customer service that a small delivery van was needed that was ignored and on the day of delivery the van driver drove past our house without stopping to check whether he could or couldn’t access the street. We have contacted DFS three times and have asked for a call back regarding the situation however, no one has responded. Goodness knows what will happen next. I would not recommend DFS to anyone.

10 marzo 2026
Non scritta su invito
Logo di DFS Furniture - Huddersfield

Risposta di DFS Furniture - Huddersfield

Good morning Hayley,

Thank you for taking the time to share your review and we are sorry to learn we have not met your expectations with regard to the delivery time. This is very disapointing and not the level of service we would ever aim to provide.

Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Great service

Sara was friendly, knowledgable, helpful & efficient. A perfect sales person.

7 marzo 2026
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Risposta di DFS Furniture - Huddersfield

Good Afternoon,

Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

Amazing

Amazing, helped me so much

6 marzo 2026
Logo di DFS Furniture - Huddersfield

Risposta di DFS Furniture - Huddersfield

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service
Sara was very helpful she went the extra mile to help me choose my sofa today when discussing finance she was on the ball. Thankyou for helping me

3 marzo 2026
Logo di DFS Furniture - Huddersfield

Risposta di DFS Furniture - Huddersfield

Good morning Sharon,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

We knew what sofa we wanted but…

We knew what sofa we wanted but unfortunately they did not have it in the show room but the assistant was so helpful showing us sofas which had similar measurements and materials. She was very knowledgeable and pleasant which made it easy for us purchasing the right sofa.

28 febbraio 2026
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Risposta di DFS Furniture - Huddersfield

Good Afternoon,

Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

The staff were excellent

The staff member (I think her name was Sarah) was so helpful and kind. She clarified all questions I had about the sofas and even recommended ones that would suit my mobility needs. She was friendly and wasn’t pushy and gave me a chance to browse myself but also helped me find things I needed. Very good customer service.

27 febbraio 2026
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Risposta di DFS Furniture - Huddersfield

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

A pleasure…

We wasn't pressured into choosing any particular sofa.
We was left to have a good look around and choose the one we wanted.
When we had chosen the sofa we wanted the staff were extremely helpful in choosing the colours and the different patterns.
Very easy to finalise everything.

24 febbraio 2026
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Risposta di DFS Furniture - Huddersfield

Good afternoon Adam,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

The DFS employee was very helpful

The DFS employee was very helpful , gave us time to make our decision and was on hand for any questions .

19 febbraio 2026
Logo di DFS Furniture - Huddersfield

Risposta di DFS Furniture - Huddersfield

Good afternoon Donna,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

That they leave you alone to browse…

That they leave you alone to browse around the shop

16 febbraio 2026
Logo di DFS Furniture - Huddersfield

Risposta di DFS Furniture - Huddersfield

We're glad you enjoyed browsing in our shop at your own pace. We appreciate your positive feedback and your time.

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Excellent service

Excellent service. Lady very friendly and helpful . Bought a gorgeous sofa with good finance terms.

16 febbraio 2026
Logo di DFS Furniture - Huddersfield

Risposta di DFS Furniture - Huddersfield

Good afternoon Karen,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Sara

Sara, was great and explained everything in detail and showed us all options available.

14 febbraio 2026
Logo di DFS Furniture - Huddersfield

Risposta di DFS Furniture - Huddersfield

Hello,

Thank you for sharing your lovely review with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

This experience was literally…

This experience was literally brilliant, excellent staff and service.

14 febbraio 2026
Logo di DFS Furniture - Huddersfield

Risposta di DFS Furniture - Huddersfield

Hello,

Thank you for your great feedback.

Kind Regards,
Holly M
DFS Customer Support

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