Kamil made the whole experience really relaxed… he was very patient with us and very knowledgeable as well as being friendly. He took us through every stage, explaining when needed and gave us confide... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Very helpful and knowledgeable person who greeted me on entry. Unfortunately I didn’t take her name to personally mention her in this review. I was quite specific in what I was looking for in a sofa... Leggi di più
L'azienda ha risposto
Had a great experience today placing our order for some new sofas. Danielle was great in the High Wycombe branch providing excellent customer service and great knowledge on the sofas. Very smooth and... Leggi di più
L'azienda ha risposto
We went into high Wycombe DFS after visiting friends who have just had 2 x 2 seater sofas delivered. We liked their sofas immediately. We had a lovely saleswoman, her name is Irene, Irene was profes... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
London Road, HP11 1LH, High Wycombe, Regno Unito
- 0333 999 9826
4,8
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Isabella was excellent
Isabella was excellent, walked us through the website to make sure we knew all of the deals etc before purchase. Helpful, quick and efficient. Very happy with the customer service and experience overall.
15 febbraio 2026
Risposta di DFS Furniture - High Wycombe
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
No hard sell just very informative
No hard sell just very informative. Very easy transaction
14 febbraio 2026
Risposta di DFS Furniture - High Wycombe
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Very pleased with our sofas (Aventra…
Very pleased with our sofas (Aventra range), very comfortable, all of the features are working as they should, staff in the High Wycombe store were knowledgable and helpful, delivery came earlier than expected which was good for us as our old sofas were past their best, delivery on the day was excellent, the delivery company staff were very polite and helpful. Overall very pleased with the service we received and will definitely use DFS again A+
24 gennaio 2026
Risposta di DFS Furniture - High Wycombe
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - High Wycombe
Good afternoon,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
The salesman was polite and tried hard…
The salesman was polite and tried hard to be helpful.
12 febbraio 2026
Risposta di DFS Furniture - High Wycombe
Thank you for your review. We appreciate you highlighting the salesman's politeness and helpfulness during your experience with us.
Kind Regards,
Vanessa
DFS Customer Support
Very helpful salesperson
Very helpful salesperson, who showed me a number of options, and found just the right fabric samples for me. She didn't try to push me out of my price range and in the end I bought a sofa and a coffee table as I was very relaxed and having a great experience.
11 febbraio 2026
Risposta di DFS Furniture - High Wycombe
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Variety of styles an colours available
Variety of styles an colours available.
Intrest free credit.
Staff helpful and kind
10 febbraio 2026
Risposta di DFS Furniture - High Wycombe
We appreciate you taking the time to share your experience. We're happy to hear that you found our staff helpful and our styles appealing.
Kind Regards,
Vanessa
DFS Customer Support
The DFS rep
The DFS rep, Alishah was informative, knew her products and was helpful and not pushy.
8 febbraio 2026
Risposta di DFS Furniture - High Wycombe
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Alishah.
Kind Regards,
Jordan
DFS Customer Support
Allowed time to browse but approached…
Allowed time to browse but approached and asked if needing help so comfortable that help was easily available . Jackie was knowledgeable and helpful, giving options but not pushing or pressuring. Everything explained clearly and questions asked to gauge advice needed
7 febbraio 2026
Risposta di DFS Furniture - High Wycombe
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Jackie.
Kind Regards,
Jordan
DFS Customer Support
Very good experience in DFS
Very good experience in DFS today.
The sales assistant had a good knowledge of the products while being friendly but not pushy.
Explained all options available with the furniture and payment scheme.
Would recommend!
6 febbraio 2026
Risposta di DFS Furniture - High Wycombe
Good Morning Jane,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Staff were very professional and…
Staff were very professional and efficient. Our sales lady Jackie was very helpful and informative regarding the Sofa we purchased.
6 febbraio 2026
Risposta di DFS Furniture - High Wycombe
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Jackie.
Kind Regards,
Jordan
DFS Customer Support
Very good Janice revel
28 gennaio 2026
Risposta di DFS Furniture - High Wycombe
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Knowledgable and helpful sales rep
Sales rep was very helpful and knowledgeable. He was also not pushy.
31 gennaio 2026
Risposta di DFS Furniture - High Wycombe
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Isabela explained everything very well…
Isabela explained everything very well . She didn’t push the sale and was extremely helpful.
3 febbraio 2026
Risposta di DFS Furniture - High Wycombe
We appreciate you taking the time to leave us this wonderful review! We are so glad to hear that you found our service helpful and informative.
Kind regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - High Wycombe
Good afternoon Anthony,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - High Wycombe
Thank you for your positive review.
Kind Regards.
Vanessa
DFS Customer Support
The staff were very pleasant and…
The staff were very pleasant and helpful .
My only complaint is about the delivery charge which I think is extremely excessive.
John lewis charge £20 . Apologising that it is not free .
You charge more than £100 more .
I havd chosen a small 2 seater settee and a small footstool.
This is going to be delivered to the ground floor of my house . I have a drive and easy access .
Im not happy to be paying this amount .
26 gennaio 2026
Risposta di DFS Furniture - High Wycombe
We appreciate your positive feedback regarding our staff. We regret that you feel our delivery charge is excessive. We'll review our pricing structure, considering the points you raised about ease of access and item size. Thank you for your time.
Kind Regards.
Vanessa
DFS Customer Support
Super Friendly and knowledgeable
Great understanding and knowledge of the whole product range in-store, Super friendly and understanding in the entire process.
2 febbraio 2026
Risposta di DFS Furniture - High Wycombe
Good afternoon Luke,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - High Wycombe
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
The lady that served us was lovely and…
The lady that served us was lovely and very attentive and helpful
1 febbraio 2026
Risposta di DFS Furniture - High Wycombe
We appreciate your kind words! We are so glad to hear that our staff member was attentive and helpful during your visit.
Kind Regards,
Vanessa
DFS Customer Support
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.